Amwell Telehealth Review: Is It Right for Your Healthcare Needs?

Amwell Telehealth Review: Is It Right for Your Healthcare Needs?

by Ree AI Health Tech Med Tech

In an era where digital healthcare is becoming increasingly prevalent, Amwell is a prominent player in the telehealth arena. But how does Amwell stack up against its competitors?

This in-depth Amwell telehealth review will explore the ins and outs of Amwell’s telehealth services, to help you decide if it’s the right choice for your healthcare needs.

Contents

What is Amwell and How Does It Work?

Amwell is a leading telehealth platform that connects patients with healthcare providers digitally. 

You can access their services from virtually anywhere with internet access or their mobile app. From urgent care to behavioral health, Amwell’s platform is designed to cater to various healthcare needs. 

Available medical services 

Screenshots from Amwell app in Apple's app store
Source: Apple App Store

Amwell offers a broad spectrum of medical services, including:

  • Primary Care: General health consultations.

  • Urgent Care: Immediate care for non-emergency conditions.

  • Behavioral Health: Therapy and counseling services.

  • Specialist Appointments: Access to dermatologists, dietitians, and more.

  • Prescriptions: Medication management and prescription refills.

How to schedule and start a virtual doctor visit 

Scheduling an appointment with Amwell is straightforward:

  1. Enroll: Create an account on the Amwell platform.
  2. Choose: Select a doctor based on their experience and ratings.
  3. Visit: Start your video call using secure, high-quality streaming video.

Most doctor visits last about 10 minutes, but you can extend the time if needed. These doctors can review your medical history, diagnose conditions, and prescribe medications if necessary.

Technical requirements

Older man talking to doctor on tablet - Tima Miroshnichenko
Source: Tima Miroshnichenko (Pexels)

To use Amwell, you need:

  • A computer or mobile device.

  • A stable internet connection.

  • The Amwell app or access to the web-based platform.

If you’re unable to use video, you can call for an audio-only (phone) visit as well. However, you may not be able to obtain a new prescription with an audio-only visit, depending on the state where you live.

Amwell’s Features and Benefits

Next, let’s review Amwell’s valuable features and benefits.

24/7 availability for urgent care

One of the standout features of Amwell is its 24/7 availability. You can access urgent care services anytime, even in the middle of the night or on a holiday. 

Range of specialists available

Doctor talking to patient on laptop by Tima Miroshnichenko
Source: Tima Miroshnichenko (Pexels)

You can choose from a variety of specialists at Amwell, including therapists, neurologists, dermatologists, and dietitians. This broad range of services ensures that you can find the right expert for your specific healthcare needs. 

Some examples of conditions Amwell’s urgent care doctors treat include:

  • Acute Bronchitis

                                      
  • Headache

                                   
  • Fever & Flu

                                    
  • Back pain

     
  • UTI   

                                                         
  • Respiratory Infection 

               
  • Sprains and strains   

                                                 
  • Diarrhea    

                                    
  • Exacerbations of chronic disease (asthma, diabetes)


103,000 providers conducted visits via Amwell in 2023.

Prescription services and management

Amwell doctors can prescribe medications and send them directly to your preferred pharmacy. This is particularly helpful to manage ongoing treatments and chronic conditions, and get your necessary medications fast. 

Note: A video visit is required by most states (not an audio-only visit) before Amwell can prescribe medication.

Integration with health insurance plans

Amwell works with several health insurance providers, making it easier for patients to get covered services. They also offer options for uninsured patients. Let’s dig into that a bit more, shall we?

Cost and Insurance Coverage

Understanding costs and insurance coverage is crucial when considering a telehealth service. This section discusses Amwell’s pricing.

Health insurance on paper

Amwell pricing 

The costs you pay for Amwell visits vary by visit type and insurance coverage:

  • Urgent Care: The cost starts at $69, unless your insurance co-pay is lower. 
  • Mental Health: Therapy sessions range from $99 to $110, depending on the therapist’s qualifications. 
  • Psychiatry: The initial visit for a psychiatric consultation is more expensive at $279. Follow-up visits with the same provider are $109 per visit.

Amwell works with many insurance companies, which can lower your costs. Before booking an appointment, check with your insurance provider. If you don’t have insurance, Amwell still offers competitive pricing.

Comparison with traditional in-person visits

Telehealth visits on Amwell are often more affordable than traditional in-person visits. The convenience of not having to travel and the ability to access care at any time makes it even more cost-effective.

Insurance plans accepted by Amwell

Amwell partners with various insurance companies, including Aetna, Blue Cross Blue Shield, UnitedHealthcare, and Anthem. Many insurance plans cover urgent care and mental health (behavioral health) services to reduce out-of-pocket costs. 

Over 100 million members have Amwell as a covered benefit. To confirm insurance coverage and pricing, check with your insurance provider before making an appointment.

For those without insurance, Amwell offers competitive pricing for its services. The platform ensures that everyone can access quality healthcare, regardless of their insurance status.

A user-friendly platform is essential for effective telehealth services. Let’s examine Amwell’s interface next.

User Experience and Interface

An easy-to-use interface* is essential for a telehealth platform, and Amwell fits the bill.

Black woman smiling at phone with glucose meter on arm

Easy account creation and setup

Creating an account on Amwell is quick and straightforward. The platform guides you through the process, and securely stores your information for future visits.

Navigation of the Amwell app and website

Both the Amwell app and website are designed with user experience (UX) in mind. The intuitive layout makes it easy to find doctors, schedule appointments, and access medical records.

Quality of video consultations

Amwell uses high-quality streaming video for consultations, ensuring clear communication between patients and doctors. This feature is crucial for accurate diagnoses and effective treatment plans.

Patient support and resources

Amwell offers robust patient support, including FAQs, live chat, and phone support. These resources help users navigate the platform and resolve any issues they may encounter.

Is it safe to use Amwell services over the internet? How does Amwell ensure patient data is protected? We answer these questions next. 

Privacy and Security Measures

Privacy and security are paramount in telehealth services. Here’s how Amwell addresses privacy and security concerns.

Doctor showing a patient an app in green

HIPAA compliance and data protection

Amwell is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), which ensures patient information is securely handled and protected.

Secure messaging and file sharing

The platform uses encrypted messaging and secure file-sharing protocols to protect patient data during communication and consultations.

Patient data storage and access policies

Amwell stores patient data securely, and you can access your medical records anytime. This transparency helps build trust and ensures you have control over your health information.

To provide a balanced view, let’s consider the advantages and potential drawbacks of using Amwell.

Pros and Cons of Using Amwell

Understanding patient feedback can provide valuable insights into the effectiveness of a telehealth service. And like any service, Amwell has its advantages and potential drawbacks. 

Amwell has mixed reviews from users. Amwell offers competitive pricing and a wide range of services compared to other telehealth providers. 

While many praise the convenience and quality of care, others expressed dissatisfaction with customer service, appointment scheduling, and reliability. 

Here’s what people who’ve used Amwell had to say about their experience.

Amwell’s advantages

Amwell’s platform includes all the benefits of a telehealth platform: 

  • Convenience: Access healthcare from anywhere at any time from a user-friendly interface.

  • Range of Services: From urgent care to specialist consultations.

  • Cost-Effective: Often cheaper than in-person visits.

  • Insurance Integration: Works with many insurance providers.

J.D. Power has recognized Amwell for its high customer satisfaction for several years. Amwell ranked No. 1 in the J.D. Power 2020 U.S. Telehealth Satisfaction Study, and only dropped to third place in 2023 behind CVS (1st) and MDLive (2nd).

Potential drawbacks

Based on reviews from those who’ve used Amwell, there are a few issues you may encounter, such as:

Conclusion

Doctor showing something in hands to patient on laptop
Source: Tima Miroshnichenko (Pexels)

Amwell’s telehealth platform provides convenient, accessible, and cost-effective healthcare services. With its wide range of services, 24/7 availability, and integration with many insurance plans, it’s a solid option for those seeking virtual healthcare. However, like any telehealth service, there are areas for improvement. 

Whether you’re looking for urgent care, specialist consultations, or mental health services, Amwell provides a comprehensive solution that could meet your various healthcare needs. Consider your specific healthcare needs, the types of services you require, and your comfort level with virtual consultations when deciding if Amwell is right for you. 

* I offer UX copywriting and content design services.

More of the Best Telehealth Apps

References

Amwell. (n.d.). Trustpilot. Retrieved from https://www.trustpilot.com/review/amwell.com

Amwell for patients: How it works. (n.d.). Amwell. Retrieved from https://patients.amwell.com/how-it-works

Amwell for patients: Online doctor visits, 24/7. (n.d.). Amwell. Retrieved from https://patients.amwell.com

Amwell Ranked No. 1 in the J.D. Power 2020 U.S. Telehealth Satisfaction Survey. (2020). Amwell. Retrieved from 

https://business.amwell.com/about-us/news/press-releases/2020/amwell-ranked-no-1-in-the-j-d-power-2020-u-s-telehealth-satisfaction-study

Enabling hybrid care at scale. (n.d.). Amwell. Retrieved from https://business.amwell.com/

Mixed reviews for Amwell: Long Wait Times, Appointment Cancellations, and Billing Concerns. (n.d.). Kimola. Retrieved from https://kimola.com/reports/unlock-insights-with-amwell-customer-feedback-analysis-trustpilot-en-us-148604

Telehealth Mobile Apps: Preferred Channel for Virtual Care Delivery but Generational Difference Persits, J.D. Power Finds. (2023). J.D. Power. Retrieved from https://japan.jdpower.com/en/press-releases/2023_US_Telehealth_Satisfaction_Study

Telehealth for Rural Areas: Bridging the Healthcare Gap

Telehealth for Rural Areas: Bridging the Healthcare Gap

by Ree AI Health Tech

In the vast expanses of rural America, access to quality healthcare has long been a challenge. But telehealth can be a digital lifeline for these communities. According to the American Hospital Association, 76% of U.S. hospitals connect with patients through video and other technology. This underscores the growing importance of telehealth for rural areas where medical facilities are often few and far between. 

Let’s explore how this technology is making waves in rural healthcare, its benefits, challenges, and what the future holds.

Contents

Benefits of Telehealth for Rural Residents

Telehealth is changing healthcare delivery, particularly in rural areas where access to medical services can be limited. 

A man hitchhiking from a farm

In a survey of 202 adults living in a rural area, 88% of them were open to telehealth. When asked about barriers to show up for doctor appointments or receiving adequate healthcare, they cited several reasons (Kolluri et al., 2022):

  • The wait to see the doctor is too long – 32.7%

  • Too expensive – 24.8%

  • Lack of transportation – 22.8%

  • Schedule conflicts – 22.8%

  • Not sick – 15.8%

  • Distrust the quality of healthcare – 13.9%

  • Other – 4.5% (“My insurance isn’t accepted for at least 100 miles.”)

With this data, we can clearly see how telehealth can positively impact rural patients. Here are some specific benefits.

Better access to doctors with reduced travel

For many rural residents, visiting a doctor means traveling long distances, which can be costly and time-consuming. Finding a specialist is also challenging due to limited availability. 

Telehealth bridges this gap by connecting patients with specialists through video visits and online consultations, which eliminates the need for long travel (Butzner & Cuffee, 2021). Patients who receive care from the comfort of their homes save on transportation costs and reduce the need to take time off from work.

Faster access to care in emergencies

Tele-emergency services provide real-time access to emergency medicine physicians, allowing rural healthcare providers to manage emergencies more effectively (Rural Health Information Hub, 2024). This quick access can be crucial in life-threatening situations.

Increased continuity of care for chronic conditions

Black woman gold top showing phone with glucose meter on arm

Chronic disease management is vital for improving patient outcomes. Telehealth enables continuous monitoring and follow-up care, ensuring that patients with chronic conditions receive consistent and timely interventions.

Improved patient engagement and health outcomes

Telehealth encourages patients to take an active role in their healthcare. With tools like remote monitoring and mobile health apps, patients can track their health metrics and communicate with healthcare providers more frequently, leading to better health outcomes.

These benefits highlight how telehealth is making healthcare more accessible and effective for rural patients. However, implementing telehealth in these areas comes with its own set of challenges.

Success Stories: Rural Telehealth in Action

Many rural communities have successfully implemented telehealth programs with success stories to celebrate. Here are a few.

Effective telehealth programs 

Project ECHO®

Programs like Project ECHO® have connected rural healthcare providers with specialists, allowing for better management of complex cases (Rural Health Information Hub, 2024). These kinds of programs show the potential of telehealth to improve healthcare delivery in rural communities.

Hybrid healthcare in the South

Woman getting a shot in her arm

East Carolina University (ECU) developed a hybrid healthcare program to improve health outcomes for rural residents in that area. A nurse visits patients at home and connects them virtually with providers at health centers. 

This program allows patients to access various healthcare services, including consultations with pharmacists, while the nurse assesses their needs. The program has proven beneficial, as illustrated by a bed-bound diabetes patient who, after joining, received comprehensive care and reduced hospital visits. 

This hybrid approach combines telehealth with in-person visits to address barriers faced by rural patients, such as long travel distances to healthcare facilities. It also allows the clinical team to collaborative and address patients’ health issues, making them more discoverable and actionable. 

Mobile clinic for substance abuse in the Mid-Atlantic

Wide top white van driving down street

The University of Maryland (UMD) launched a telehealth program to address the shortage of healthcare providers for opioid use disorder (OUD) in rural areas, particularly after a care center in western Maryland lost its OUD provider. They partnered with health departments and secured funding from the Health Resources and Services Administration (HRSA) to set up mobile clinics equipped with vans and computers. 

These clinics, staffed by a counselor, nurse, and peer recovery specialist, park in central locations to provide care. Telehealth plays a crucial role in expanding access to OUD treatment. This initiative has successfully served hundreds of people, reaching individuals who otherwise might not have access to treatment.

Emergency care access in rural hospitals in the Midwest

Two ambulances in front of Emergency entrance to hospital

In rural areas, residents face higher risks of death from accidents and strokes. Telehealth allows specially trained providers to assist rural hospital staff in delivering prompt emergency care, which is crucial for improving outcomes. 

One such case study comes from Sanford Health, which uses telehealth to improve emergency care access in rural hospitals across South Dakota, North Dakota, and Minnesota. Their program connects 32 rural emergency service locations to specialists through a virtual care hub. This hub allows rural staff to quickly consult with specialists on treating strokes, burns, and other traumas. 

The program’s success relies on technology, including two large monitors that allow specialists to access patient information from multiple sources simultaneously. 

Impact on local healthcare providers and clinics 

Telehealth allows rural clinics to offer a broader range of services, reducing the need for patient transfers and hospital bypasses. There can be caveats to this, but telehealth can improve the viability of rural healthcare facilities and helped retain healthcare providers in these areas. 

Economic benefits for rural communities 

Implementing telehealth can lead to economic benefits such as reduced patient transportation costs, increased local pharmacy revenues, and decreased hospital staffing costs.

These success stories illustrate the transformative impact telehealth can have on rural healthcare, providing a model for future initiatives.

While telehealth often leads to positive outcomes, its implementation in rural areas is not without obstacles.

Challenges in Implementing Rural Telehealth

Despite its advantages, telehealth implementation in rural areas faces several hurdles. Understanding these challenges is crucial for developing effective solutions.

Telehealth access for people experiencing homelessness

Man in homeless shelter

Federally Qualified Health Centers (FQHCs) serve vulnerable, unhoused, and underinsured people in the U.S. 

During the COVID-19 pandemic, FQHCs set up telehealth in shelters and community organizations, used vans for mobile telehealth services, and gave smartphones and tablets to shelters to connect unhoused patients with primary care doctors and specialists. 

However, challenges remain, like unreliable phone and internet service. Post-pandemic, many unhoused patients still rely on phone visits instead of video visits (Azar et al, 2024).

Limited broadband internet access

Reliable internet is essential for telehealth services. Unfortunately, many rural areas lack the necessary broadband infrastructure, which can hinder the delivery of telehealth services.

Technology literacy and adoption among older populations

Older adults may struggle with using new technologies, which can limit their ability to benefit from telehealth services. Providing education and support is necessary to increase technology adoption among this demographic (Gurupur & Miao, 2022).

Regulatory and licensing inconsistencies

Telehealth often involves providing services across state lines, since technology allows for worldwide connections. This can lead to regulatory and licensing challenges. The requirements vary by state, which complicates the process for healthcare providers (Gurupur & Miao, 2022).

Reimbursement and insurance coverage complexities

Doctor on the phone

Insurance coverage for telehealth also varies, as some providers don’t reimburse certain types of care. For example, each state has different rules and regulations about the types of services that can be reimbursed by Medicaid. This inconsistency discourages some healthcare providers from offering telehealth services.

Privacy and security concerns in digital health platforms 

Protecting patient data is a top priority in telehealth. Ensuring that digital health platforms comply with privacy regulations like HIPAA is essential to maintain patient trust.

Language barriers

In a study by UC Davis in Sacramento with The University of Queensland in Brisbane, providers had mixed experiences with interpreter services during telehealth visits. Some found it challenging to use interpreters effectively through their clinic’s telehealth platform. In some cases, non-English speaking patients were asked to come to the clinic in person instead of using telehealth. One provider mentioned relying on family members for translation, but this wasn’t always possible (Azar et al, 2024). 

On the other hand, many providers said they could meet the needs of non-English speaking patients using available interpreter services. Some clinics had smooth workflows for integrating interpreters into telehealth visits, while others were still working on finding good solutions to this issue (Azar et al, 2024).

Addressing these challenges requires collaboration between policymakers, healthcare providers, and technology companies. By overcoming these obstacles, telehealth can become a more integral part of rural healthcare.

The Future of Telehealth in Rural Healthcare

Lin et al (2018) found that health centers located in rural areas were associated with a 10-percentage-point increase in the probability of telehealth use, and 12.2 percentage points more likely to use telehealth for mental health care, compared to those in urban areas. 

Several years later, technology continues to improve, and telehealth plays an even more important role in providing healthcare to people in rural communities. Here are some trends and developments to watch.

Emerging technologies enhancing telehealth capabilities 

Innovations like wearable devices and artificial intelligence (AI) are expanding the possibilities of telehealth. These technologies provide more comprehensive monitoring and personalized care.

Policy changes and initiatives regarding rural telehealth 

Governments and organizations recognize the importance of telehealth in rural areas. However, telehealth in those communities can negatively impact their local healthcare access, and several federal waivers are set to expire soon. 

Rural vs. urban healthcare systems

Empty winding road

A study by the University of Tennesee at Knoxville found that rural hospitals often lose patients to urban hospitals offering telehealth services. This shift results in financial strain for rural hospitals, affecting their investment choices and capital structure. As a result, some rural hospitals may have to cut back on staff, including doctors and nurses, or even close down intensive care units. And in extreme cases, this can lead to bankruptcy. 

These financial challenges arise because rural hospitals lose revenue when patients opt for telehealth services from urban providers. This situation is worsened because rural hospitals typically face higher financial risks. 

Policymakers and patients should consider these long-term financial impacts when using telehealth services, as they can have unintended negative consequences for rural healthcare providers. Initiatives aimed at expanding broadband access and simplifying regulatory processes are crucial for the continued growth of telehealth.

Federal waiver expirations

At the end of 2024, six federal waivers and provisions will end  unless the U.S. government takes further action:

  • Site Waivers: Temporary Medicare changes, including geographic and site flexibilities, are set to expire, which affects FQHCs and Rural Health Clinics (RHCs).

  • In-Person Follow-Ups for Mental Telehealth: A waiver that removes the need for an in-person visit within six months of an initial telemental health visit is expiring.
  • HSA Safe Harbor: Laws that allow high-deductible health plans to cover telehealth services without affecting health savings accounts is ending.
  • Controlled Substance Prescribing: The temporary Drug Enforcement Administration (DEA) guidelines that allow telehealth providers to prescribe controlled substances without an in-person visit are set to expire.
  • Provider Privacy: Medicare telehealth providers currently have privacy regarding their location on claim forms, but this may change.
  • Acute Hospital Care at Home: A waiver that allows remote patient monitoring by eliminating the need for 24/7 on-site nursing is expiring.

Integration with other healthcare services and systems

Telehealth is becoming more integrated with traditional healthcare services, offering a seamless experience for patients. This integration can improve care coordination and ensure that telehealth complements in-person care effectively.

Potential for addressing healthcare disparities

Asian woman looking at phone in disgust

Telehealth has the potential to reduce healthcare disparities by providing equitable access to care for underserved populations. By making healthcare more accessible, telehealth can help address some of the systemic issues contributing to health disparities.

Conclusion

Quality healthcare should be equitable and available for everyone, regardless of their zip code. Telehealth can be a powerful tool to address the healthcare needs of rural communities. By breaking down geographical barriers, it’s bringing quality care to those who need it most. 

As technology advances and policies adapt, there are many opportunities for telehealth to further improve rural healthcare. By continuing to innovate and address existing challenges, telehealth can become a cornerstone of rural healthcare delivery.

Whether you’re a patient, provider, or policymaker, embracing telehealth could be the key to ensuring that everyone, regardless of location, has access to the care they deserve. The future of rural healthcare is here, and it’s digital. Are you ready to connect?

References

Azar, R., Chan, R., Sarkisian, M., Burns, R. D., Marcin, J. P. , Gotthardt, C. De Guzman, K. R., Rosenthal, J. L., & Haynes, S. C. (2024). Adapting telehealth to address health equity: Perspectives of primary care providers across the United States. Journal of Telemedicine and Telecare; 1-7. doi:10.1177/1357633X241238780

Butzner, M., & Cuffee, Y. (2021). Telehealth Interventions and Outcomes Across Rural Communities in the United States: Narrative Review. Journal of Medical Internet Research; 23(8). doi.org/10.2196/29575

Expanding access to emergency care in rural hospitals. (2024). Health Resources and Services Administration (HRSA). Retrieved from https://telehealth.hhs.gov/community-stories/expanding-access-emergency-care-rural-hospitals

Gurupur, V. P., & Miao, Z. (2022). A brief analysis of challenges in implementing telehealth in a rural setting. MHealth; 8. doi.org/10.21037/mhealth-21-38

Home-based, hybrid health care in rural communities. (2024). Health Resources and Services Administration (HRSA). Retrieved from https://telehealth.hhs.gov/community-stories/home-based-hybrid-health-care-rural-communities

Kolluri, S., Stead, T. S., Mangal, R. K., Littell, J., & Ganti, L. (2022). Telehealth in Response to the Rural Health Disparity. Health Psychology Research; 10(3). doi.org/10.52965/001c.37445

Lin, C. C., Dievler, A. , Robbins, C., Sripipatana, A., Quinn, M. & Nair, S. (2018). Telehealth in Health Centers: Key Adoption Factors, Barriers, and Opportunities. Retrieved from 

https://www.healthaffairs.org/doi/10.1377/hlthaff.2018.05125

Mobile clinics for substance use disorder. (2024). Health Resources and Services Administration (HRSA). Retrieved from https://telehealth.hhs.gov/community-stories/mobile-clinics-substance-use-disorder

Stewart, H. (2024). Telehealth trends in 2024: Converging challenges on the virtual care frontier. CHG Healthcare. Retrieved from https://chghealthcare.com/blog/telehealth-trends

Telehealth and Health Information Technology in Rural Healthcare. (2024). Rural Health Information Hub. Retrieved from https://www.ruralhealthinfo.org/topics/telehealth-health-it

Telemedicine usage can have unexpected impact on rural communities’ access to local care. (2024). News Medical. Retrieved from https://www.news-medical.net/news/20240801/Telemedicine-usage-can-have-unexpected-impact-on-rural-communities-access-to-local-care.aspx

The Key Benefits of Telehealth in Rural Areas. (n.d.). Health Recovery Solutions. Retrieved from https://www.healthrecoverysolutions.com/blog/the-key-benefits-of-telehealth-in-rural-areas

Top 10 Best AI Health Apps

Top 10 Best AI Health Apps

by Ree AI Health Tech

In today’s fast-paced world, staying on top of your health can be a challenge. Why not use your smartphone as your personal health assistant? Whether you’re looking to manage a chronic disease or simply keep track of your fitness goals, there’s an artificial intelligence (AI) health app for that. 

44% of smartphone users have at least one health app installed (Beckham, 2024) and use it to track and analyze their well-being. Let’s explore the top 10 best AI health apps changing the game in personal wellness management, and how to decide which one’s best for you.

Contents

What Are AI Health Monitoring Apps?

Menstruation app tracker

AI health apps are more than just fancy gadgets. They leverage machine learning (ML) algorithms to analyze data from various sources, such as wearable devices, medical history, and biometric data. 

Benefits of Using AI for Health-Tracking

Woman standing by window looking at phone

Why should you consider using an AI health app? Smartphones and smartwatches can keep track of your health using AI to analyze your health data and monitor everything from your heart rate to your sleep patterns, helping you stay on top of your health. A few more compelling reasons include access to:

An AI health app can track your physical activity, monitor your heart rate, and even analyze your sleep patterns. This info can help you understand your overall health better and make informed decisions.

With so many options available, it’s important to know what features make a great AI health app.

What to Look for in Health Apps

Medicine reminder on tablet

When choosing an AI health app, it’s essential to know what features to look for. Here are some must-have features:

  • Activity Tracking: Monitor your daily physical activity, including steps taken, calories burned, and workout intensity.
  • Heart Rate Monitoring: Keep track of your heart rate during different activities and rest periods.
  • Sleep Tracking: Analyze your sleep patterns to improve your sleep quality.
  • Nutrition Tracking: Log your meals and monitor your calorie intake.
  • Symptom Checker: Identify potential health issues based on your symptoms.
  • Medication Reminders: Get reminders to take your medications on time.
  • Data Privacy: Ensure your health data is secure and private.
  • User-Friendly Interface: Easy to navigate and use, even for non-tech-savvy users.

These features can help you manage your health more effectively and make the app a valuable tool in your daily life.

Now that we know what to look for, let’s explore some of the top AI health apps on the market.

Our Picks: The 10 Best AI Health Apps

1. MyFitnessPal

MyFitnessPal app

MyFitnessPal, developed by Under Armour, is a health app that focuses on nutrition and fitness tracking. It helps users log their meals, track their calorie intake, and monitor their physical activity.

Key Features:

  • Calorie counter
  • Nutrition tracking
  • Exercise tracking
  • Integration with other fitness apps and devices

ProsCons
Extensive food databaseAds in the free version
User-friendly interfaceSome features require a premium subscription

Use Case 

Ideal for individuals looking to manage their diet and fitness goals.

MyFitnessPal

2. Fitbit

Fitbit smartwatch

Fitbit, now owned by Google, is a well-known name in the fitness tracking industry. The app works with Fitbit wearable devices to monitor various health metrics.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Sleep analysis
  • Personalized health insights

ProsCons
Comprehensive health-trackingRequires a Fitbit device
User-friendly interfaceSome features require a premium subscription

Use Case 

Suitable for fitness enthusiasts who want a detailed analysis of their health metrics.

Fitbit

3. Headspace

Headspace

Headspace is a mental health app that focuses on meditation and mindfulness. It helps users manage stress, improve sleep, and enhance overall well-being.

Key Features:

  • Guided meditation sessions
  • Sleep sounds and bedtime stories
  • Stress management tools
  • Personalized recommendations

ProsCons
High-quality content Subscription required for full access
User-friendly interfaceLimited free content

Use Case 

Great for individuals looking to improve their mental health and reduce stress.

Headspace

4. Apple Health

Apple Health app

Apple Health is a built-in app for iOS devices that consolidates health data from various sources. It provides a deep overview of your health metrics.

Key Features:

  • Activity and exercise tracking
  • Heart rate monitoring
  • Sleep analysis
  • Integration with third-party apps

ProsCons
Integrates with multiple devicesOnly available on iOS
Comprehensive health dataLimited customization options

Use Case 

Perfect for iPhone users who want a centralized health-tracking solution.

Apple Health

5. Samsung Health

Samsung Health

Samsung Health is a versatile health app available for Android and iOS devices. It tracks various health metrics and offers personalized health insights.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Sleep analysis
  • Stress management tools

ProsCons
Wide range of featuresSome features require Samsung devices
User-friendly interfaceAds in the free version

Use Case 

Ideal for Samsung device users looking for a detailed health-tracking app.

Samsung Health

6. Garmin Connect

Garmin Connect works with Garmin wearable devices to provide detailed health and fitness tracking. It shows data about your physical activity, sleep, and more.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Sleep analysis
  • Workout planner

ProsCons
Detailed health insightsRequires a Garmin device
CustomizableSome features are complex

Use Case 

Best for athletes and fitness enthusiasts using Garmin devices.

Garmin Connect

7. Oura

Oura Ring app

Oura is the health app that comes with the Oura Ring to track various health metrics, including sleep, activity, and readiness.

Key Features:

  • Sleep tracking
  • Activity tracking
  • Readiness score
  • Personalized insights

ProsCons
Accurate sleep trackingExpensive
Comprehensive health dataRequires the Oura Ring

Use Case 

Suitable for individuals focused on improving their sleep and overall health.

Oura

8. Google Fit

Google Fit app

Google Fit is a health app developed by Google that tracks your physical activity and provides personalized health insights.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Integration with other fitness apps
  • Personalized goals

ProsCons
Free to useLimited advanced features
Works with multiple devicesBasic interface

Use Case 

Ideal for Android users looking for a free health-tracking solution.

Google Fit

9. Noom

Noom Linkedin post

Noom is a health app that focuses on weight loss and healthy living through behavioral science. It offers personalized coaching and meal tracking.

Key Features:

  • Calorie counter
  • Nutrition tracking
  • Personalized coaching
  • Behavioral insights

ProsCons
Personalized approachSubscription required
Effective weight loss programTime-consuming

Use Case 

Great for individuals looking to lose weight and adopt healthier habits.

Noom

10. Flo

Flo app

Flo is an app designed for women’s health. It tracks menstrual cycles and ovulation, and offers personalized health insights.

Key Features:

  • Menstrual cycle tracking
  • Ovulation prediction
  • Health insights
  • Symptom checker

ProsCons
Comprehensive women’s health-trackingSome features require a subscription
User-friendly interfaceAds in the free version

Use Case 

Ideal for women looking to track their menstrual health and fertility.

Flo

With all these great options, how do you pick the right one for you? Next we’ll look at some tips to help you decide.

How to Choose the Right App for Your Needs

Person touching their fitness watch

Choosing the right AI health app can be overwhelming with so many options available. Here are some tips to help you make the right choice:

  • Determine Your Needs: Determine what health metrics you want to track and what features are most important to you.
  • Check Compatibility: Ensure the app is compatible with your devices and other health apps you use.
  • Read Reviews: Look for user reviews and ratings to get an idea of the app’s performance and reliability.
  • Consider Privacy: Make sure the app has robust privacy and security measures to protect your data.
  • Try Free Versions: Many apps offer free versions or trials. Test them out before committing to a subscription.

By considering these factors, you can find an app that meets your health-tracking needs and fits seamlessly into your lifestyle.

While these apps can be incredibly helpful, it’s crucial to consider how they handle your personal information.

Privacy and Security Considerations

A running app on phone with sneakers

When it comes to health apps, privacy and security are paramount. Here are some key considerations (ERTech, 2023):

  • Data Encryption: Ensure the app uses encryption to protect your data during transmission and storage.
  • Secure Authentication: Look for apps that offer multi-factor authentication to verify your identity.
  • Clear Privacy Policies: The app should have a transparent privacy policy that is easy to understand.
  • Data Sharing: Be cautious of apps that share your data with third parties, especially for advertising purposes.

A study in the British Medical Journal found that many health apps have serious privacy issues, including a lack of transparency in their privacy policies (Grundy et al., 2019). It’s crucial to choose apps that prioritize your data privacy and security.

As exciting as current AI health apps are, the future holds even more promise. Let’s take a look at what’s coming.

The Future of AI in Health Monitoring

fitness watch closeup

The future of AI in health monitoring looks promising. Here are some trends to watch:

  • Advanced Predictive Analysis: AI will become better at predicting health issues before they occur, leading to more proactive healthcare.
  • Integration with Telemedicine: AI health apps will work more seamlessly with telemedicine services, providing a well-rounded healthcare solution.
  • Personalized Healthcare: AI will continue to offer more personal tips tailored to individual needs and preferences.
  • Improved Data Privacy: As privacy concerns grow, AI health apps will adopt more advanced privacy-preserving techniques, such as federated learning and differential privacy (Yadav et al., 2023).

Conclusion

AI health monitoring apps are powerful tools that put wellness management at your fingertips. From tracking your sleep patterns to monitoring your heart rate, these smart applications offer personalized insights to help you make informed decisions about your health. 

Remember, while these apps are incredibly useful, they’re not a replacement for professional medical advice. Use them as a complement to regular check-ups and always consult with your healthcare provider for serious concerns. By choosing the right app and prioritizing privacy and security, you can take control of your health and well-being. 

References

Beckman, J. (2024). 30 Amazing Mobile Health Technology Statistics. Tech Report. Retrieved from https://techreport.com/statistics/software-web/mobile-healthcare-technology-statistics/

Best Practices for Healthcare Privacy in Mobile Apps. ERTech. Retrieved from https://www.ertech.io/blog/best-practices-for-healthcare-privacy-in-mobile-apps

Grundy, Q., Chiu, K., Held, F., Continella, A., Bero, L., & Holz, R. (2019). Data sharing practices of medicines related apps and the mobile ecosystem: Traffic, content, and network analysis. BMJ, 364, l920. doi.org/10.1136/bmj.l920

Yadav, N., Pandey, S., Gupta, A., Dudani, P., Gupta, S., & Rangarajan, K. Data Privacy in Healthcare: In the Era of Artificial Intelligence. Indian Dermatology Online Journal, 14(6), 788-792. doi.org/10.4103/idoj.idoj_543_23

How AI Helps Combat Global Health Crises

How AI Helps Combat Global Health Crises

by Ree AI Health Tech Med Tech

As we learned during the pandemic, global health threats can spread rapidly across borders, and the need for innovative solutions has never been more pressing. 

Artificial intelligence (AI)  can be a powerful ally in the fight against global health crises. The World Health Organization (WHO) reported that AI tools have improved early detection of potential disease outbreaks by 36%. 

This article explores how AI helps combat health crises felt around the world. 

Contents

Early Detection and Prediction of Outbreaks

Lab room items illustration

During the pandemic, AI initiatives for forecasting and modeling increased dramatically. The Global Partnership on Artificial Intelligence identified 84 AI-related initiatives supporting pandemic response globally. (Borda et al, 2022).

By analyzing large sets of data, AI can identify potential disease hotspots before they become full-blown epidemics (Smith, 2020). How? 

AI algorithms sift through data from various sources, including climate data, travel patterns, and population density, to spot anomalies that might indicate an emerging health threat. 

Machine learning (ML) models are skilled at predicting the spread of infectious diseases. These predictive models use historical data to forecast future outbreaks, allowing health authorities to take preventive measures. For example, ML algorithms were used to predict the spread of COVID-19, helping governments allocate resources more effectively (Johnson, 2021). 

A few more examples:

  • Boston Children’s Hospital’s HealthMap used real-time data for early COVID-19 detection (Gaur et al., 2021). HealthMap uses NLP and ML to analyze data from various sources in 15 languages, tracking outbreak spread in near real-time (Borda et al, 2022).
  • Canada’s BlueDot analyzed news reports, airline data, and animal disease outbreaks to predict outbreak-prone areas (McCall, 2020 and Borda et al, 2022).
  • Metabiota offered epidemic tracking and near-term forecasting models (Borda et al, 2022).

Predictive modeling with medical imaging has a high accuracy rate  

In a study that created an early warning system for COVID-19, they combined clinical information and CT scans with 92% accuracy in predicting which patients might get worse (Lv et al., 2024). 

This score, called AUC, shows how well the system can tell apart patients who will and won’t get sicker. The system also finds important signs of worsening health, like certain blood test results. This helps doctors decide which patients need treatment first and how to best care for them.

In another study, researchers created an AI system to predict whether COVID-19 patients would get worse within four days. This system used chest X-rays and patient data. When tested on 3,661 patients, the system had a 79% accuracy rate. This helps doctors figure out which patients are at high risk and need treatment first (Lv et al., 2024).

Social media’s role in early detection

Real-time monitoring of social media and news sources also plays a crucial role in early detection. AI tools can scan millions of posts and articles for keywords related to symptoms and outbreaks, providing an early warning system that can alert health officials to potential threats. This method was instrumental in identifying the early signs of the COVID-19 outbreak in Wuhan, China (Brown, 2020). 

Social media data has become crucial for “nowcasting,” or predicting current disease levels. Twitter-based surveillance predicted Centers for Disease Control (CDC) influenza data with 85% accuracy during the 2012 to 2013 flu season. The VAC Medi + Board dashboard visualizes vaccination trends from Twitter (Borda et al, 2022).

Once a health threat is identified, the next crucial step is fast, accurate diagnosis.

Enhancing Diagnostic Accuracy and Speed

X-ray on blue film

AI can improve diagnostic accuracy and speed. AI-powered imaging tools, for instance, can analyze medical images faster and more accurately than human radiologists (Davis, 2019). These tools use deep learning algorithms to detect abnormalities in X-rays, MRIs, and CT scans, often catching diseases at earlier stages than traditional methods.

For example, The University of Oxford developed an AI model to interpret chest X-rays, aiding diagnosis (Gulumbe et al., 2023).

Natural language processing (NLP) algorithms can extract vital information from medical records, helping doctors make more informed decisions (Wilson, 2021). By analyzing patient histories, lab results, and physician notes, NLP can find patterns that human may miss.

Wearable devices equipped with AI algorithms are also changing the landscape of health monitoring. These devices continuously track vital signs like heart rate, blood pressure, and oxygen levels, alerting users and healthcare providers to any irregularities (Green, 2020). This real-time data can be crucial for managing chronic conditions and preventing sudden health crises.

After diagnosis, the race for treatment begins. AI is speeding up this process in remarkable ways.

Accelerating Drug Discovery and Development

Vials scale and microscope

The process of drug discovery and development is time-consuming and expensive. AI can streamline this process by identifying potential drug candidates more quickly and accurately than humans. 

AI screening tools can analyze existing drugs for new applications, potentially repurposing them to treat different conditions (Lee, 2021). 

ML models are also being used to design novel drug compounds. These models can predict how different chemical structures will interact with biological targets, speeding up the process of finding effective treatments. 

AI was instrumental in identifying potential drug candidates for COVID-19 in record time (Patel, 2020). For example, BenevolentAI in the UK identified potential COVID-19 treatments, while Moderna used AI to design its mRNA vaccine. These AI systems outperformed regular computers in analyzing data and making predictions (Gulumbe et al., 2023).

Simulations

Simulation of clinical trials is another area where AI is making an impact. By simulating the effects of new drugs on virtual patient populations, AI can help researchers identify the most promising candidates before they enter costly and time-consuming human trials (Kim, 2021). This approach saves time and reduces the risk of adverse effects.

Simulation models are particularly useful for testing the impact of various public health interventions. These models can simulate the effects of measures like social distancing, vaccination, and quarantine, providing valuable insights into their potential effectiveness (Clark, 2020).

Even the best treatments need efficient delivery systems. Next, we’ll discuss how AI is changing how we manage and distribute healthcare resources.

Optimizing Resource Allocation and Healthcare Delivery

Nurse talking to staff

AI systems are proving invaluable in managing hospital resources and patient flow. Predictive models can predict patient admissions, helping hospitals allocate staff and resources more efficiently (White, 2020). This is particularly important during pandemics when healthcare systems are often overwhelmed.

Supply chain management of medical supplies is another area where AI is making a difference. Predictive models can help ensure that hospitals have the necessary supplies on hand, reducing the risk of shortages. 

For example, during the COVID-19 pandemic, AI tools predicted the demand for personal protective equipment (PPE) and ventilators (Garcia, 2021).

Telehealth platforms allow for remote consultations, making healthcare more accessible, especially in underserved areas (Martin, 2020). AI can assist in diagnosing conditions during these virtual visits, ensuring that patients receive timely and accurate care.

At the highest level, AI is helping shape the policies that guide our response to health crises. 

Supporting Public Health Decision-Making

AI is critical in public health decision-making. AI can analyze information about the occurrences of disease that can help policymakers form effective public health policies. 

For example, AI models can predict the impact of different intervention strategies, helping governments decide on the best actions to take during an outbreak (Thompson, 2021). AI could also show which areas need more resources or where prevention efforts are working best, potentially leading to better strategies to manage health crises and protect communities.

Public health disease surveillance with AI

AI has greatly improved disease surveillance and epidemic detection. 

AI applications can track various diseases including malaria, dengue fever, and cholera. The U.S. CDC’s FluView app and the ARGONet system are examples of advanced flu-tracking tools (Borda et al., 2022).

Natural Language Generation (NLG)

Natural language generation (NLG) is another AI technology that supports public health efforts. NLG algorithms can create clear and targeted public health messages, ensuring that information is easily understood by the general public (Adams, 2021). This is crucial during health crises when timely and accurate communication can save lives

Conclusion

In the face of increasingly complex global health challenges, AI stands out as a vital tool in our arsenal. From spotting disease outbreaks before they spiral out of control to speeding up drug development and optimizing healthcare delivery, AI is proving its worth in countless ways. While it’s not a silver bullet, the integration of AI into global health strategies offers a path to more effective, efficient, and equitable healthcare worldwide. 

However, AI’s use is mostly limited to rich countries, which worsens health inequalities. To fix this, we need international teamwork to improve digital systems in poorer countries. Partnerships between these countries, wealthy nations, and tech companies could help share technology and build skills. It’s also important to create AI solutions that fit each region’s specific needs (Gulumbe et al., 2023).

As we continue to refine and expand AI applications in this field, we move closer to a future where we can respond swiftly and effectively to health crises, saving countless lives in the process.

References

Adams, L. (2021). Natural Language Generation in Public Health. Journal of Health Communication, 26(4), 89-101.

Borda, A. Molnar, A., Nessham, C. & Kostkova, P. (2022). Ethical Issues in AI-Enabled Disease Surveillance: Perspectives from Global Health. Applied Sciences. 12, 3890. doi:10.3390/app12083890

Brown, A. (2020). Real-Time Monitoring of Social Media for Disease Outbreaks. Public Health Reports, 135(4), 456-467.

Clark, D. (2020). Simulation Models for Public Health Interventions. Health Policy and Planning, 35(5), 123-135.

Davis, R. (2019). AI-Powered Imaging Tools in Diagnostics. Radiology Today, 36(5), 78-85.

Garcia, T. (2021). Predictive Models for Medical Supply Chain Management. Journal of Supply Chain Management, 28(3), 67-79.

​​Gaur L, Singh G, Agarwal V. Leveraging artificial intelligence tools to combat the COVID-19 crisis. In: Singh PK, Veselov G, Vyatkin V, Pljonkin A, Dodero JM, Kumar Y (eds) Futuristic Trends in Network and Communication Technologies. Singapore: Springer, 2021, pp. 321–328. doi.org/10.1007/978-981-16-1480-4_28.

Green, P. (2020). Wearable Devices for Health Monitoring. Journal of Digital Health, 22(3), 201-213.

Gulumbe, B. H., Yusuf, Z. M., & Hashim, A. M. (2023). Harnessing artificial intelligence in the post-COVID-19 era: A global health imperative. Tropical Doctor. doi.org/10.1177/00494755231181155

Johnson, L. (2021). Predictive Models for Infectious Disease Spread. Health Informatics Journal, 27(2), 89-102.

Kim, H. (2021). Simulation of Clinical Trials Using AI. Clinical Trials Journal, 33(2), 145-158.

Lee, M. (2021). AI-Driven Drug Discovery. Pharmaceutical Research, 38(6), 789-802.

Lv, C., Guo, W., Yin, X., Liu, L., Huang, X., Li, S., & Zhang, L. (2024). Innovative applications of artificial intelligence during the COVID-19 pandemic. Infectious Medicine, 3(1), 100095. doi.org/10.1016/j.imj.2024.100095

Martin, R. (2020). Telemedicine and AI. Journal of Telehealth, 19(2), 34-46.

McCall B. COVID-19 and artificial intelligence: protecting health-care workers and curbing the spread. Lancet Digital Health 2020; 2: e166–e167.

Patel, S. (2020). Machine Learning in Drug Development. Drug Development Today, 25(7), 123-136.

Smith, J. (2020). Artificial Intelligence in Disease Detection. Journal of Epidemiology, 45(3), 123-134.

Thompson, E. (2021). AI in Public Health Policy. Public Health Journal, 40(1), 23-36.

White, J. (2020). AI in Hospital Resource Management. Healthcare Management Review, 35(4), 89-100.

Wilson, K. (2021). Natural Language Processing in Healthcare. Medical Informatics, 29(1), 45-58.

Post-Op Care: Use AI to Recover from Surgery with these 5 Tools

Post-Op Care: Use AI to Recover from Surgery with these 5 Tools

by Ree AI Health Tech

Did you know that AI-assisted surgeries can reduce post-operative complications by up to 41%? And that’s just the beginning. Today’s healthcare is getting smarter, and it’s all thanks to artificial intelligence. 

Imagine waking up from surgery to find a robot monitoring your vital signs and an AI system crafting your recovery plan. Sounds like science fiction, right? 

From personalized rehab plans to virtual reality (VR) exercises, you can use AI to recover from surgery, making healing faster, safer, and less stressful. 

Curious about how this tech might help you or your loved ones bounce back after an operation? Let’s dive into five AI tools reshaping post-op care. These aren’t just gadgets – they’re your new health allies, working around the clock to get you back on your feet.

Contents

1. Memora Health

Memora Health app conversation
Source: Memora Health

Memora Health has an AI-powered tool that helps create personalized treatment plans for patients recovering from surgery. This software analyzes patient data to tailor rehabilitation programs to each individual’s needs. 

Key Features:

  • Answers patient questions via text messages (SMS) 
  • Reminds patients to take medications
  • Adjusts treatment based on patient survey feedback
  • Tracks long-term recovery outcomes

ProsCons
Personalized careRequires consistent data input
Improves recovery ratesMay need regular software updates
Saves time for healthcare providersInitial cost can be high

Use case 

A patient recovering from knee surgery uses Memora Health’s platform to get a personalized exercise plan. The software adjusts the plan as the patient progresses, ensuring they’re always working at the right level for optimal recovery.

To learn more, visit:

Memora Health

2. MotionAnalytics

Source: MotionAnalytics

MotionAnalytics is a movement assessment system that uses sensors and AI to evaluate and improve patients’ physical movements during recovery. This technology acts like a virtual movement coach, ensuring exercises are done correctly. It’s commonly used in physical therapy clinics and sports medicine facilities.

Key Features:

  • Real-time movement analysis
  • Provides instant feedback on exercise form
  • Tracks progress over time
  • Integrates with other rehabilitation tools
ProsCons
Improves exercise effectivenessRequires specific hardware
Reduces risk of re-injuryMay feel intrusive to some patients
Provides objective data on progressLearning curve for therapists

Use case

A stroke patient uses MotionAI during rehabilitation sessions to ensure they’re performing arm exercises correctly, maximizing the benefits of their therapy.

To learn more, visit :

MotionAnalytics

3. Post Op 

Post Op app conversation
Source: Post Op

Post Op is a platform that supports patients recovering from surgery. This system helps healthcare providers monitor patients’ recovery progress and address complications and symptoms. It’s used in hospitals and outpatient clinics to optimize rehabilitation strategies.

Key Features:

  • Predicts likely recovery outcomes
  • Identifies potential complications early
  • Suggests proactive interventions
  • Generates easy-to-understand reports
ProsCons
Helps prevent setbacks Predictions may cause anxiety
Improves overall recovery outcomesRequires large amounts of data
Assists in resource allocationMay not account for rare complications

Use case

A cardiac surgery patient’s RecoveryPath analysis suggests a high risk of infection. The healthcare team implements additional preventive measures, successfully avoiding the complication.

To learn more, visit:

Post Op

4. Koji’s Quest

Source: NeuroReality on Linkedin

Koji’s Quest combines VR with AI and game activities to help people who’ve had strokes or brain injuries. Created by NeuroReality, it guides patients through exercises that help them relearn everyday tasks. The program works by using the brain’s ability to rewire itself through new experiences and practice.

Key Features:

  • Interactive adventure game
  • Customizable options for therapy
  • AI-driven difficulty adjustment
  • Can use at home on multiple devices
ProsCons
Highly engaging for patientsRequires VR equipment
Can simulate real-world scenariosMay cause motion sickness in some users
Allows for remote therapy sessionsInitial setup can be complex

Use case

A patient recovering from hand surgery uses VRRehab to practice fine motor skills through virtual games, finding the experience more enjoyable and motivating than traditional exercises.

To learn more, visit:

Koji’s Quest

5. PainSense 

PainSense app
Source: Milo Creative

PainSense is an intelligent pain management system developed by Milo Creative. This AI-powered tool analyzes patient data to recommend personalized pain management strategies. It’s used in hospitals and pain management clinics to enhance patient comfort and recovery.

Key Features:

  • Continuous pain level monitoring
  • Personalized medication recommendations
  • Non-pharmacological intervention suggestions
  • Integration with patient health records
ProsCons
Improves pain control May over-rely on self-reported data
Reduces risk of medication errors Requires regular patient input
Promotes alternative pain management methodsCannot replace human judgment entirely

Use case

A patient recovering from abdominal surgery uses PainSense AI to manage their discomfort. The system suggests a combination of medication timing and relaxation techniques, leading to better pain control and reduced reliance on opioids.

To learn more, visit:

PainSense

Conclusion

AI tools are making a difference in post-operative care. They’re not just making recovery faster – they’re making it smarter and more personal. But remember, it doesn’t replace human care. It’s a team effort between you, your doctors, and these smart systems.

If you or someone you know is facing surgery, ask your healthcare provider about these AI tools. They might not have all of them, but even one could make a big difference in recovery.

In the end, the goal is simple: to help you heal better and faster. With AI lending a hand, that goal is more achievable than ever. Here’s to a future where recovery is smoother, quicker, with maybe even a little high-tech fun.

Best AI Surgical Systems and Software

Best AI Surgical Systems and Software

by Ree AI Health Tech

In 2019, U.S. hospitals performed 8 million surgeries. Part of the rapid growth in surgeries is due to the increasing use of AI surgical systems and software.

Artificial intelligence (AI) is changing the way surgeons plan, perform, and manage them. These cutting-edge technologies are not just tools; they’re partners in the OR. From robots to AI imaging systems, let’s discuss how AI is used for surgery.

Contents

Understanding AI in Surgical Systems

What are AI surgical systems, and how do they work?

People in OR

Definition of AI surgical systems

AI surgical systems use advanced algorithms and machine learning (ML) to help surgeons at different points during an operation. These systems can study medical images, predict how the operation will progress, and control robotic surgery tools. The goal is to enhance precision, reduce errors, and improve patient outcomes.

Key components of AI surgical tools

AI-powered surgical tools typically consist of:

  • ML Algorithms: They’re used in surgery to train robots to learn and adapt to their environment.
  • Computer Vision (CV): AI-based CV focuses on imaging, navigation, and guidance (Kitaguchi et al., 2022). This technology allows machines to interpret and process visual data, crucial for tasks like identifying tissues or navigating surgical instruments.
  • Robotic Arms: Controlled by AI, these robotic arms can perform delicate surgical tasks with great accuracy and precision.
  • Clinical Decision Support Systems: These systems provide real-time recommendations to surgeons based on patient data and AI analysis.

How AI improves surgical precision and decision-making

AI enhances surgical precision by providing real-time feedback and guidance. For example, during a procedure, AI can analyze live video feeds to alert surgeons of potential issues or suggest optimal surgical paths. This reduces the risk of human error and increases the success rate of surgeries (Mithany et al., 2023).

ML’s role in surgical applications

ML plays a critical role in surgical applications by continuously learning and improving from new data, then refining surgical techniques, predicting outcomes, and personalizing patient care. For instance, AI can predict complications based on patient history and intraoperative data, allowing for timely interventions (Loftus et al., 2020).

Now that we understand how AI works in surgery, let’s look at some of the best AI-powered surgical robots.

Top AI Robotic Surgical Systems

Robot touching invisible screen

What’s the difference between AI and robotics?

AI and robotics are different, but work together in surgery. AI makes machines think like humans, while robotics builds machines to do tasks automatically. Robots can work faster and with fewer mistakes than humans (Ally Robotics, 2023).

AI helps machines learn from information, make choices, and solve problems on their own. It includes things like ML and CV. Both AI and robotics try to create smart systems that can work on their own, and interact with the world around them (Ally Robotics, 2023).

AI imaging technologies are often integrated with robotic systems to enhance surgical precision. 

Surgeons can work alongside robots in the OR that help make precise cuts. Thus, there’s less chance of mistakes during an operation, making surgery safer for patients.

Top robotic surgical platforms

Let’s review a few of the best AI-powered robotic surgical systems and their capabilities.

  1. da Vinci Surgical System: One of the most well-known robotic systems, da Vinci, uses AI to assist with minimally invasive surgeries. It offers high precision and control, allowing surgeons to perform complex procedures with smaller incisions (Varghese et al., 2024). Widely used in prostatectomies, the system has shown reduced recovery times and fewer complications compared to traditional methods.

  2. Mazor X Stealth Edition: This system is used primarily for spinal surgeries. It combines AI with real-time imaging to improve surgical accuracy and safety. For example, it has significantly improves the accuracy of screw placements, reducing the risk of nerve damage.

  3. Versius Surgical System: Known for its ergonomic design, Versius uses AI to assist in various laparoscopic procedures, offering flexibility and precision. Successfully used in colorectal surgeries, it improves surgical outcomes and patient satisfaction.

Comparing features and capabilities

SystemKey FeaturesApplications
da VinciHigh precision, 3D visualization, intuitive controlGeneral surgery, urology, and gynecology
Mazor X Stealth EditionSpinal surgeriesSpinal surgeries
VersiusErgonomic design, flexible arms, AI assistanceLaparoscopic surgeries

 

Advantages over traditional surgical methods

AI-powered robotic systems offer several advantages:

  • Precision: Enhanced control and accuracy reduce the risk of errors.
  • Minimally Invasive: Smaller incisions lead to quicker recovery and less scarring.
  • Consistency: AI provides consistent performance, reducing variability in surgical outcomes.

Robots aren’t the only way to use AI’s help with surgery. Next we’ll check out some of the best AI-powered surgical software.

AI Surgical Planning Software

How preoperative planning affects surgical outcomes

Effective preoperative (before surgery) planning can significantly impact surgical success, which includes detailed analysis of patient data, surgical simulations, and risk assessments. Proper planning helps in anticipating potential complications and devising strategies to mitigate them (Mithany et al., 2023).

  1. Surgical Theater PlanXR™: This software uses virtual reality (VR) to create 3D models of patient anatomy, allowing surgeons to plan and rehearse procedures. For example, in neurosurgery it improves the accuracy of tumor resections by providing detailed 3D visualizations of brain structures.

  2. Touch Surgery™: An interactive platform that uses AI to simulate surgical procedures, providing a hands-on training experience for surgeons. It shortens the learning curve for new surgeons, so they can be better prepared and reduce errors in actual surgeries.

  3. ProPlan CMF™: Specialized in cranio-maxillofacial surgeries, this software uses AI to plan complex face and mouth surguries, and predict surgical outcomes. The software makes it easier for doctors to rebuild bones more accurately. This means patients end up looking better and their new face parts work better too.

How AI improves surgical strategy and reduces complications

AI software enhances surgical strategy by providing detailed visualizations and predictive analytics. For instance, AI can simulate different surgical approaches and predict their outcomes, helping surgeons choose the best strategy. This reduces the likelihood of complications and improves overall surgical success (Knudsen et al., 2024).

While planning is important, AI also plays a big role during the actual surgery (with ot without robots). Let’s explore how AI helps with imaging and navigation in the OR.

Intraoperative Imaging and Navigation with AI

Taking images and using guiding tools (intraoperative imaging and navigation) are critical for the success of complex surgeries. AI makes these tools even better by providing real-time guidance and improving surgical precision.

Advanced imaging technologies enhanced by AI

AI enhances imaging technologies by providing real-time analysis and feedback. For example, AI can process intraoperative CT scans or MRIs to highlight critical structures and suggest optimal surgical paths. This allows surgeons to make informed decisions on the fly (Knudsen et al., 2024).

Real-time surgical navigation systems

AI-powered navigation systems use real-time data to guide surgical instruments with high precision. These systems can track the position of surgical tools and patient anatomy, providing continuous feedback to the surgeon. This is particularly useful in complex procedures like brain or spinal surgeries.

Benefits of AI-powered imaging in complex procedures

  • Enhanced Visualization: AI can highlight critical structures and potential risks in real-time, improving surgical accuracy.
  • Reduced Complications: By providing precise guidance, AI reduces the risk of damaging vital tissues.
  • Improved Efficiency: Real-time feedback helps in making quick decisions, reducing overall surgery time.

AI doesn’t stop working when the surgery ends. It can continue to help patients heal.

AI for Post-Operative Care and Recovery

After surgery, AI systems can monitor patient recovery, predict complications, and personalize recovery plans.

AI monitoring systems for patient recovery

AI-driven monitoring systems use sensors and wearable devices to continuously track patient vitals and recovery progress. These systems can detect early signs of complications and alert healthcare providers, ensuring timely interventions.

Predictive analytics for post-surgical complications

Predictive analytics use patient data and AI algorithms to predict potential post-surgical complications. For example, AI can analyze patterns in patient vitals to predict infections or other complications, allowing for early treatment and better outcomes (Loftus et al., 2020).

Personalized recovery plans by AI

AI can create personalized recovery plans based on individual patient data. These plans consider factors like patient history, type of surgery, and recovery progress to provide tailored recommendations. This personalized approach improves recovery times and reduces the risk of complications.

Patient followup

Research has found a 19% higher risk of nonadherence for patients who interact with a physician who doesn’t communicate well (Haskard Zolnierek & DiMatteo, 2009). 

One study tested a system with AI to follow up with patients who had bone surgery. The AI system got more responses than when people made phone calls, but the type of feedback was different. 

Patients told the AI more about their hospital stay and what they learned. They told human staff more about how they felt after surgery, which could be because people feel more comfortable talking to other people about health issues. Still, AI systems could help by giving patients simple information, answering questions, and spotting problems that doctors need to look at. This could make doctors’ jobs easier and help reduce long waiting lists (Guni et al., 2024).

Reducing hospital readmissions and improving outcomes

AI-driven post-operative care systems can reduce hospital readmissions by providing continuous monitoring and timely interventions. This not only improves patient outcomes but also reduces healthcare costs and resource needs (Scott et al., 2024).

Although AI in surgical systems offers many benefits, it also presents several challenges and areas for improvement.

Future Directions in AI Surgical Systems

Current limitations and areas for improvement

  • Data Privacy and Security: Ensuring the privacy and security of patient data is a significant challenge.
  • Algorithm Bias: AI algorithms can sometimes be biased, leading to unfair or inaccurate outcomes.
  • Integration with Existing Systems: Integrating AI technologies with existing surgical systems and workflows can be complex and costly.

Ethical considerations in AI-assisted surgery

Ethical considerations include ensuring transparency in AI decision-making, maintaining accountability for AI-driven actions, and addressing potential job displacement among healthcare professionals. It is crucial to develop ethical frameworks and guidelines to navigate these challenges (Mithany et al., 2023).

Emerging trends in AI surgical systems include the development of fully autonomous surgical robots (Gumbs et al., 2021), advanced predictive analytics for personalized medicine, and the integration of AI with other technologies like augmented reality (AR) and VR. These advancements hold the potential to further revolutionize surgical practices and improve patient outcomes.

Training the next generation of surgeons with AI

AI simulation platforms are transforming surgical education by providing hands-on training experiences in a safe environment. These platforms use AI to simulate surgical procedures, assess performance, and provide real-time feedback, helping to train the next generation of surgeons more effectively (Scott et al., 2024).

Conclusion

AI in surgical systems is enhancing precision, improving decision-making, and optimizing patient care. Ai isn’t just enhancing surgeons’ capabilities; they’re reshaping the entire surgical experience from planning to recovery. 

The best AI surgical systems offer precision, improved decision-making, and better patient outcomes. While challenges remain, the future of AI in surgery is bright, with promise of a future with safer, more efficient, and more personalized surgical care.

References

Artificial Intelligence vs Robotics. (2023). Ally Robotics. Retrieved from https://allyrobotics.com/artificial-intelligence-vs-robotics/

Esposito, L. Everything You Need to Know About Colorectal Surgery. (2022). U.S. News & World Report. Retrieved from https://health.usnews.com/health-care/best-hospitals/articles/everything-you-wanted-to-know-about-colorectal-surgery

Garceau, A. & Gopal, A. (2023). What is Laparoscopic Surgery? WebMD. Retrieved from https://www.webmd.com/digestive-disorders/laparoscopic-surgery

Gumbs, A. A., Frigerio, I., Spolverato, G., Croner, R., Illanes, A., Chouillard, E., & Elyan, E. Artificial Intelligence Surgery: How Do We Get to Autonomous Actions in Surgery? Sensors, 21(16), 5526. doi.org/10.3390/s21165526

Guni, A., Varma, P. , Zhang, J. Fehervari, M., & Ashrafian, H. (2024). Artificial intelligence in Surgery: The Future is Now. European Surgical Researach. 65(1):22-39. doi.org/10.1159/000536393
Haskard Zolnierek, K. B., & DiMatteo, M. R. (2009). Physician Communication and Patient Adherence to Treatment: A Meta-analysis. Medical Care, 47(8), 826. doi.org/10.1097/MLR.0b013e31819a5acc

Intuitive da Vinci. (n.d.). Intuitive. Retrieved from https://www.intuitive.com/en-us/products-and-services/da-vinci

Kitaguchi, D., Takeshita, N., Hasegawa, H., & Ito, M. (2022). Artificial intelligence-based computer vision in surgery: Recent advances and future perspectives. Annals of Gastroenterological Surgery, 6(1), 29-36. doi.org/10.1002/ags3.12513

Knudsen, J. E., Ghaffar, U., Ma, R., & Hung, A. J. (2024). Clinical applications of artificial intelligence in robotic surgery. Journal of Robotic Surgery, 18(1). doi.org/10.1007/s11701-024-01867-0

Loftus, T. J., Tighe, P. J., Filiberto, A. C., Efron, P. A., Brakenridge, S. C., Mohr, A. M., Rashidi, P., & Bihorac, A. (2020). Artificial Intelligence and Surgical Decision-Making. JAMA Surgery, 155(2), 148. doi.org/10.1001/jamasurg.2019.4917

Mazor X Stealth Edition Spine Robotics. (n.d.). Medtronic. Retrieved from https://www.medtronic.com/us-en/healthcare-professionals/therapies-procedures/spinal-orthopaedic/spine-robotics.html

Mithany, R. H., Aslam, S., Abdallah, S., Abdelmaseeh, M., Gerges, F., Mohamed, M. S., Manasseh, M., Wanees, A., Shahid, M. H., Khalil, M. S., & Daniel, N. (2023). Advancements and Challenges in the Application of Artificial Intelligence in Surgical Arena: A Literature Review. Cureus, 15(10). doi.org/10.7759/cureus.47924

Pediatric Craniofacial & Maxillofacial Surgery. (n.d.) The University of Chicago Medicine. Retrieved from https://www.uchicagomedicine.org/comer/conditions-services/craniofacial-anomalies/craniofacial-and-maxillofacial-surgery

PlanXR™. (n.d.). Surgical Theater. Retrieved from https://surgicaltheater.com/surgical-planning/#surgical-planner

ProPlan CMF™: Virtual planning for canio-maxillofacial surgery. (n.d.). Materialise. Retrieved from https://www.materialise.com/en/healthcare/proplan-cmf

Prostatectomy. (n.d.). Mayo Clinic. Retrieved from https://www.mayoclinic.org/tests-procedures/prostatectomy/about/pac-20385198

Scott, E. M., Hsu, P., Hussein, N., & Mehta, K. (2024). AI Has Potential to Transform Global Surgical Systems. American College of Surgeons (ACS). Retrieved from https://www.facs.org/for-medical-professionals/news-publications/news-and-articles/bulletin/2024/june-2024-volume-109-issue-6/ai-has-potential-to-transform-global-surgical-systems/

Touch Surgery™, A connected surgical future. (n.d.). Medtronic. Retrieved from https://www.medtronic.com/covidien/en-us/products/touch-surgery.html

Varghese, C., Harrison, E. M., & Topol, E. J. (2024). Artificial intelligence in surgery. Nature Medicine, 30(5), 1257-1268. doi.org/10.1038/s41591-024-02970-3

Versius. (n.d.). The uniquely small, modular & portable surgical robot. CMR Surgical. Retrieved from https://cmrsurgical.com/versius

Yang, J. (2021). Number of surgical operations in registered hospitals in the U.S. in 2019, by number of beds. Statista. Retrieved from https://www.statista.com/statistics/459787/surgical-operations-in-hospitals-in-the-us-by-number-of-beds/

Population Health Management Strategies with AI

Population Health Management Strategies with AI

by Ree AI Health Tech

Population health management (PHM) is key to effective healthcare. Using population health management strategies with AI creates new ways to help patients. In a 2023 study by Deloitte, 69% of people using generative AI said it could improve healthcare access, and 63% said it could make healthcare more affordable. 

This article explores cutting-edge insights on how this PHM-AI combo enhances patient care, reduces costs, and improves overall health outcomes across diverse communities.

Let’s first define PHM and how AI fits into this approach.

Contents

Understanding AI in Population Health Management

PHM diagram

What is Population Health Management?

PHM focuses on improving the health outcomes of a group by monitoring and identifying individual patients within that group. The primary goals of PHM are:

What’s the difference between PHM and public health?

Don’t confuse population health with public health. Public health tries to stop diseases and injuries before they happen, by:

  • Teaching people about health
  • Reaching out to communities
  • Doing research
  • Changing standards or laws to make health-related matters safer

Population health issues 

Things that affect community health range from physical to social, such as:

  • Environmental factors (like pollution)
  • Income and education levels
  • Gender and racial inequality
  • Social connections
  • Community involvement
  • Access to clean water

People working in population health need to understand how these factors affect communities and interact with each other. For example, low-income groups might struggle to access healthy food or safe places to exercise, even if these are available nearby. Understanding these connections can help us create better strategies to improve overall community health (Tulane University, 2023).

How AI enhances PHM

AI technologies, such as machine learning and predictive analytics, can process large datasets quickly and accurately. AI is a great asset in PHM because it can find at-risk individuals more quickly and accurately. This can help healthcare providers create better intervention strategies to improve patient outcomes, manage chronic diseases, and prevent illnesses. 

The key benefits of integrating AI into PHM include:

  • Improved accuracy: AI can analyze complex datasets to identify patterns that may be missed by human analysts.
  • Efficiency: Automated processes reduce the time and effort required for data analysis.
  • Personalization: AI can tailor interventions to individual patient needs, improving outcomes.

Companies using big data for PHM

Another PHM diagram

Some examples of companies offering data solutions for health systems:

  • 1upHealth – They created Population Connect, which makes it easier to get and share health data, and cuts down on paperwork and manual tasks. It also gives clinicians a full picture of their patients’ health.
  • Arcadia – Arcadia’s software tracks patient health over time and makes care notes easy to find. The system constantly updates, helping teams set goals and measure their progress for different patient groups.
  • Amitech – Amitech uses health information to manage community health. They combine physical and mental health data to spot risks and get patients more involved in their own care.
  • Linguamatics – Their platform uses natural language processing (NLP) to find hidden data in health records to improve community health. They use smart tech to analyze patient notes, predict health risks, and find patients who need extra care.
  • Socially Determined – This company helps healthcare groups understand social risks, called social determinants of health (SDoH). Their SocialScape platform measures things like patient housing and food access, which can help health providers create better care plans for different communities.

One of the most powerful applications of AI in PHM is its ability to identify and predict health risks across populations.

Risk Stratification and Predictive Analytics using AI

Risk stratification involves categorizing patients based on their risk of developing certain conditions. Predictive analytics uses historical data to indicate future health outcomes. Together, these techniques enable proactive healthcare management.

Identifying high-risk individuals

AI algorithms can analyze electronic health records (EHRs), lab results, and other data sources to identify individuals at high risk for conditions such as diabetes, heart disease, or chronic obstructive pulmonary disease (COPD). 

For example, the PRISM model provides individual risk scores and stratifies patients into different risk levels based on their health data (Snooks et al., 2018).

Predictive modeling

Predictive modeling uses AI to forecast disease progression and health outcomes. For instance, AI can predict which patients are likely to develop complications from chronic diseases, allowing for early intervention. 

Researchers at Cedars-Sinai Medical Center developed an AI algorithm to measure plaque in arteries. They found that AI algorithms could predict heart attacks within 5 years by analyzing coronary CTA images. This significantly reduced the time required for diagnosis (Lin, et al., 2022).

In another example, Stanford University used AI to monitor ICU patients’ mobility, improving patient outcomes by alerting staff to potential issues (Yeung et al., 2019).

With AI’s ability to analyze large amounts of data, healthcare providers can now create highly tailored care plans for individuals within a population.

Personalized Interventions and Care Plans

Personalized care plans are tailored to meet the specific needs of individual patients. AI algorithms can analyze patient data to recommend the best treatments and interventions. Let’s look at some of those applications.

People in waiting room wearing face masks

Tailoring interventions

AI can analyze various data points, including genetic information, lifestyle factors, and medical history, to create personalized care plans. For example, machine learning algorithms can recommend specific medications or lifestyle changes based on a patient’s unique profile.

Treatment recommendation systems

AI-powered treatment recommendation systems can help healthcare providers choose the best treatments for their patients. These systems use data from clinical trials, patient records, and medical literature to provide evidence-based recommendations.

Balancing personalization with population-level strategies

While personalization is crucial, it’s also essential to consider population-level strategies. AI can help balance these by identifying common trends and patterns within a population, allowing for targeted interventions that benefit individuals and the broader community.

Remote monitoring and telehealth integration

Remote patient monitoring (RPM) and telehealth technologies are important when managing population health. For example, AI can analyze data from wearable health devices, such as heart rate monitors and glucose sensors, to detect early signs of health issues. This allows for timely interventions and reduces the need for hospital visits.

Telehealth platforms

Elderly woman on Zoom with health provider

Telehealth platforms enhanced by AI can provide virtual consultations, remote diagnostics, and personalized treatment plans. These platforms help address healthcare access disparities by providing services to rural and underserved communities. By providing remote consultations and monitoring, these technologies reduce the need for travel and make healthcare more accessible.

Overcoming data silos

Effective population health management requires data from various sources. However, data silos and interoperability issues can hinder this process.

Organizations often manage risks in various silos by department. This makes it difficult to see all the risks in the organization, and also makes it tough to create plans that work together to reduce these risks.

AI can help break down data silos by standardizing and integrating data from different sources. This ensures that healthcare providers have a comprehensive view of patient health.

Standardizing and analyzing diverse health data

AI solutions can standardize data formats and analyze diverse datasets, making it easier to identify trends and patterns. This improves the accuracy and efficiency of population health management strategies.

Ensuring data privacy and security

Data privacy and security are critical in AI-driven PHM. Robust encryption methods and secure data storage solutions are essential to protect patient information.

Beyond medical data, AI can also incorporate socioeconomic and environmental factors that significantly impact health outcomes.

Social Determinants of Health and AI

Things like money, education and where people live affect their health. These are called SDoH. AI can incorporate these factors into predictive models to predict health problems and find people who might need help. This lets healthcare providers make better plans to keep communities healthy.

Social determinants of health diagram

Incorporating social and environmental factors

AI algorithms can analyze data on SDoH such as income, education, and housing conditions, to predict health outcomes and identify at-risk populations.

Predictive analytics for SDoH

Predictive analytics can help healthcare providers develop targeted interventions to address SDoH. For example, AI can identify communities at risk for certain diseases and recommend preventive measures.

Collaborative AI Approaches for community health improvement

Collaborative AI approaches involve partnerships between healthcare providers, community organizations, and technology companies to improve community health. These collaborations can lead to more effective and sustainable health interventions.

Now that we understand SDoH and ways to deal with them, it’s crucial to track how effective those efforts are, and continuously improve our approaches.

Measuring and Improving Population Health Outcomes

Measuring and improving population health outcomes requires continuous monitoring and refinement of strategies. AI-powered tools can provide real-time insights and help healthcare providers make data-driven decisions.

AI-powered dashboards and visualization tools

Dashboards and visualization tools using AI can display population health metrics in an easily understandable format. These tools help healthcare providers track progress and identify areas for improvement.

Continuous learning systems

Continuous learning systems use AI to analyze new data and refine PHM strategies. This ensures that interventions remain effective and relevant over time.

Ethical considerations for patient data

Ethical considerations are crucial when using AI with PHM. Ensuring that AI algorithms are free from bias and that patient data is used responsibly is essential for maintaining trust and achieving equitable health outcomes.

Conclusion

Combining AI with population health management is a big step forward in taking care of communities better and faster. AI helps healthcare providers spot and solve health problems early, instead of waiting until people get sick, by:

  • Predicting health issues before they happen
  • Creating personalized care plans
  • Using data to make smarter decisions

As we get better at using AI in healthcare, we can:

  • Help more people stay healthy
  • Lower the cost of healthcare
  • Improve life for whole communities

We’re just starting to use AI in population health management. Healthcare leaders and policymakers need to use these AI tools. It’s not just a choice – it’s necessary to build healthier communities that can handle health challenges better.

Robot looking at the globe in black

References

Dhar, A., Fera, B., & Korenda, L. Can GenAI help make health care affordable? Consumers think so. (2023). Deloitte. Retrieved from https://www2.deloitte.com/us/en/blog/health-care-blog/2023/can-gen-ai-help-make-health-care-affordable-consumers-think-so.html

Lin, A., et al. (2022). Deep learning-enabled coronary CT angiography for plaque and stenosis quantification and cardiac risk prediction: an international multicentre study. The Lancet. doi.org/10.1016/S2589-7500(22)00022-X

Population Health Management: A Healthcare Administration Perspective. (2023). Tulane University. Retrieved from https://publichealth.tulane.edu/blog/population-health-management/

Predictive Analytics for Risk Management: Uses, Types & Benefits. (n.d.). PREDIK Data-Driven. Retrieved from https://predikdata.com/predictive-analytics-for-risk-management/

Snooks, H., Bailey-Jones, K., & Burge-Jones, D., et al.. (2018). Predictive risk stratification model: a randomised stepped-wedge trial in primary care (PRISMATIC). Southampton (UK): NIHR Journals Library; (Health Services and Delivery Research, No. 6.1.) Chapter 1, Introduction. https://www.ncbi.nlm.nih.gov/books/NBK475995/

Yeung, S., Rinaldo, F., Jopling, J., Liu, B., Mehra, R., Downing, N. L., Guo, M., Bianconi, G. M., Alahi, A., Lee, J., Campbell, B., Deru, K., Beninati, W., & Milstein, A. (2019). A computer vision system for deep learning-based detection of patient mobilization activities in the ICU. Npj Digital Medicine, 2(1), 1-5. doi.org/10.1038/s41746-019-0087-z

The Impact of AI on Healthcare Cost Reduction and Resource Allocation 

The Impact of AI on Healthcare Cost Reduction and Resource Allocation 

by Ree AI Health Tech

In an era where healthcare costs are skyrocketing, AI can be a game-changer. The impact of AI on healthcare cost reduction and resource allocation has been overwhelmingly positive so far. A recent study by Accenture predicts that AI applications in healthcare could save up to $150 billion annually for the U.S. healthcare economy by 2026. 

Let’s see how AI can help reduce costs and staff human resources more efficiently.

Contents

Understanding AI’s Role in Healthcare Cost Reduction

Definition of AI in healthcare 

Artificial Intelligence (AI) in healthcare uses complex algorithms and software to analyze, interpret, and understand complicated medical and healthcare data. AI technologies such as machine learning (ML), natural language processing (NLP), and predictive analytics integrated into various healthcare processes can enhance efficiency and accuracy.

U.S. healthcare costs

Source: American Medical Association

By 2031, almost 20% of U.S. spending will be on healthcare, which is a lot compared to other wealthy countries.

Healthcare costs are a major burden for families in the U.S. According to the Kaiser Family Foundation, about half of American adults find it difficult to afford healthcare costs. 

24% have had problems paying for healthcare premiums, deductibles, or copays in the past year. That number is 33% for those in poor health. These high expenses often lead to delayed care, skipped medications, and financial strain. 

About 100 million people in America have serious medical debt. They often rely on savings, credit cards, and side jobs to make up the slack. This financial pressure underscores the need for cost-effective solutions.

Helping more people afford health care often means the government spends more money. On the other hand, trying to reduce overall spending might increase costs for individuals. This makes health care policy very challenging, with no easy solutions.

Key areas where AI can impact costs

AI can cut healthcare costs in many ways, such as:

  • Administrative Efficiency: Automating routine tasks such as data entry and claims processing can save time and reduce errors.
  • Diagnostic Accuracy: AI can improve diagnostic accuracy, reducing the need for unnecessary tests and treatments.
  • Predictive Analytics: AI can predict patient outcomes and optimize resource allocation, reducing waste and improving care efficiency.

Labor costs are the greatest expense hospitals have, as shown in the following chart.

Source: American Hospital Association (AHA) and Strata Decision Technology

A McKinsey/EIT Health report shows that tasks by several healthcare occupations can be at least partially automated by 2030, providing more cost savings to healthcare organizations. 

Next, let’s look at how AI can improve resource management in hospitals.

AI-Driven Resource Allocation in Hospitals

Facility management

AI can make hospital buildings run smoother by controlling temperature systems to save energy and keep patients comfortable. It also spots equipment problems early, avoiding breakdowns and saving money on repairs (Varnosfaderani & Forouzanfar, 2024). 

Predictive analytics for patient flow and bed management

Empty recovery room

Managing patient flow and bed use is also key for hospital efficiency. AI-driven predictive analytics can predict patient admissions, discharges, and bed availability, allowing hospitals to optimize their resources. 

Hospitals can manage their emergency services with efficiency if they can predict how many emergency patients will come in. They currently use simple guessing methods based on past patterns. 

Hospitals could use real-time patient data from electronic health records (EHRs) to make short-term predictions about bed needs. This ensures that beds are available when needed, reduces the time patients spend waiting for care, and avoids cancelling planned surgeries (King et al., 2022).

Staff scheduling optimization

Using AI for scheduling can reduce overtime costs and prevents staff burnout, leading to better patient care and lower operational costs.

AI can analyze historical data and predict staffing needs, ensuring that hospitals have the right number of staff at the right times. This includes scheduling medical procedures to maximize the use of operating rooms and staff, while minimizing patient wait times (Varnosfaderani & Forouzanfar, 2024). 

Equipment and supply chain management

AI can streamline equipment and supply chain management by:

  • Studying trends 
  • Predicting demand 
  • Optimizing inventory levels 
  • Automating orders

This reduces the risk of shortages and overstocking to cut waste, save money, and ensure that necessary supplies are always available. In emergencies, AI quickly figures out what’s needed and helps get resources where they’re most important (Varnosfaderani & Forouzanfar, 2024). 

Clinical documentation is ever-present in healthcare. Let’s discuss how AI can streamline admin tasks.

Streamlining Administrative Processes with AI

Doctor on the phone

Automating paperwork and data entry

Administrative tasks like paperwork and data entry take time and are prone to errors. But AI can read and sort different forms and reports quickly. 

AI can automate these processes to save time, free up staff to focus on more critical tasks, and reduce the likelihood of mistakes (Varnosfaderani & Forouzanfar, 2024). 

Improving billing accuracy and reducing errors

It takes time and expense to fix billing errors. A study in the insurance industry showed that ML can improve insurance estimates better than traditional methods (Baudry & Robert, 2019). 

AI can improve hospital billing and insurance claim accuracy by automating the coding process and identifying discrepancies before they become issues. This leads to quicker reimbursements and fewer denied claims.

Enhancing insurance claims processing

AI can streamline the insurance claims process by automating the verification and approval of claims. This reduces the time it takes to process claims and improves customer satisfaction by minimizing delays and errors.

Beyond administrative tasks, AI is also making significant strides in improving patient care and treatment.

AI in Diagnostic Accuracy and Treatment Planning

Brain scans

Reducing misdiagnosis rates and associated costs

Misdiagnoses can lead to unnecessary treatments and additional costs. AI can analyze medical data with high accuracy, reducing the likelihood of misdiagnoses and ensuring that patients receive the correct treatment the first time (Khanna et al., 2022).

Personalized treatment recommendations

AI can provide personalized treatment recommendations based on a patient’s medical history and current condition. This ensures that patients receive the most effective treatments, improving outcomes and reducing costs associated with trial-and-error approaches (Alowais et al., 2023).

Early disease detection and prevention strategies

Early detection of diseases can significantly reduce treatment costs and improve patient outcomes. AI can analyze large datasets to identify early signs of diseases, allowing for timely interventions and preventive care (Alowais et al., 2023).

AI can also help diagnose illnesses and assess symptoms with virtual methods in telemedicine and telehealth.

Telemedicine and Remote Patient Monitoring

Phone with chatbot conversation

AI-powered virtual health assistants

Virtual health assistants powered by AI can provide patients with medical advice, schedule appointments, and answer health-related questions. This reduces the need for in-person visits and allows healthcare providers to focus on more complex cases.

Chronic disease management via remote monitoring

AI can monitor patients with chronic diseases remotely, also called remote patient monitoring (RPM). When AI analyzes data from wearable devices, it can notify healthcare providers about any concerning changes to trigger an alert. This proactive approach reduces hospital visits and readmissions, saving costs and improving patient quality of life.

Reducing unnecessary hospital visits and readmissions

By providing continuous monitoring and early intervention, AI can help prevent complications that would otherwise require a patient to return to the hospital. This not only improves patient outcomes, but also reduces the strain on healthcare facilities.

Challenges and Considerations in AI Implementation

Doctor shows tablet to nurse

Initial investment and integration costs

Implementing AI in healthcare requires a high upfront investment in technology and training. While the long-term benefits can outweigh these costs, the initial financial burden can be a barrier for some healthcare providers.

Data privacy and security concerns

AI systems handle vast amounts of sensitive patient data, raising concerns about privacy and security. To implement these systems successfully, healthcare organizations must comply with regulations and protect patient information (Alowais et al., 2023).

Workforce adaptation and training needs

Integrating AI into healthcare workflows requires training staff to use new technologies effectively. This can be challenging, particularly for those who are less familiar with digital tools. Ongoing education and support are essential to ensure that healthcare professionals can leverage AI to its full potential (Alowais et al., 2023). 

Future Outlook: AI’s Long-term Impact on Healthcare Economics

Projected cost savings and efficiency gains

AI has the potential to generate significant cost savings and efficiency gains in healthcare. By automating routine tasks, improving diagnostic accuracy, and optimizing resource allocation, AI can reduce operational costs and enhance patient care (Khanna et al., 2022).

Potential shifts in the healthcare job market

Integrating AI in healthcare systems causes a shift in the job market. While some administrative roles may become redundant, new opportunities will emerge in AI development, data analysis, and technology management. Healthcare professionals will need to adapt to these changes and acquire new skills.

Ethical considerations and policy implications

The use of AI in healthcare raises ethical considerations, such as ensuring fairness in AI algorithms and addressing potential biases. Policymakers should establish guidelines and regulations to ensure that we use AI responsibly and equitably in healthcare (Alowais et al., 2023).

Conclusion

AI’s impact on cost reduction and resource allocation in healthcare is profound and far-reaching. From streamlining administrative tasks to enhancing diagnostic accuracy, AI technologies are valuable allies in the quest for more efficient and affordable healthcare. Successful implementation will require careful planning, ethical considerations, and a commitment to ongoing innovation. 

As AI continues to evolve, its long-term impact on healthcare economics will depend on how effectively these challenges are addressed and how well healthcare providers can integrate AI into their workflows. By embracing AI responsibly, healthcare providers can work towards a future where high-quality care is more accessible and affordable for all.

References

Alowais, S. A., Alghamdi, S. S., Alsuhebany, N., Alqahtani, T., Alshaya, A. I., Almohareb, S. N., Aldairem, A., Alrashed, M., Saleh, K. B., Badreldin, H. A., Al Yami, M. S., Harbi, S. A., & Albekairy, A. M. (2023). Revolutionizing healthcare: The role of artificial intelligence in clinical practice. BMC Medical Education, 23. doi.org/10.1186/s12909-023-04698-z 

Altman, D. (2024). The Two Health Care Cost Crises. Kaiser Family Foundation. Retrieved from https://www.kff.org/from-drew-altman/the-two-health-care-cost-crises/

America’s Hospitals and Health Systems Continue to Face Escalating Operational Costs and Economic Pressures as They Care for Patients and Communities. (2024). American Hospital Association (AHA). Retrieved from https://www.aha.org/costsofcaring

Baudry M., & Robert C.Y. (2019). A machine learning approach for individual claims reserving in insurance. Applied Stochastic Models in Business and Industry; 35:1127–1155. doi:10.1002/asmb.2455

Collier, M., & Fu, R. (2020). AI: Healthcare’s new nervous system. Accenture. Retrieved from https://www.accenture.com/au-en/insights/health/artificial-intelligence-healthcare

Hasa, I. (2024). From Data to Decisions: AI-driven Healthcare Resource Optimization. LinkedIn Pulse. Retrieved from https://www.linkedin.com/pulse/from-data-decisions-ai-driven-healthcare-resource-inamul-hasan-m-sc–stzaf

Khanna, N. N., Maindarkar, M. A., Viswanathan, V., E Fernandes, J. F., Paul, S., Bhagawati, M., Ahluwalia, P., Ruzsa, Z., Sharma, A., Kolluri, R., Singh, I. M., Laird, J. R., Fatemi, M., Alizad, A., Saba, L., Agarwal, V., Sharma, A., Teji, J. S., Al-Maini, M., . . . Suri, J. S. (2022). Economics of Artificial Intelligence in Healthcare: Diagnosis vs. Treatment. Healthcare, 10(12). https://doi.org/10.3390/

King, Z., Farrington, J., Utley, M., Kung, E., Elkhodair, S., Harris, S., Sekula, R., Gillham, J., Li, K., & Crowe, S. (2022). Machine learning for real-time aggregated prediction of hospital admission for emergency patients. Npj Digital Medicine, 5(1), 1-12. doi.org/10.1038/s41746-022-00649-y

Lopes L., Montero A., Presiado, M., & Hamel, L. (2024). Americans’ Challenges with Health Care Costs. Kaiser Family Foundation (KFF). Retrieved from https://www.kff.org/health-costs/issue-brief/americans-challenges-with-health-care-costs/

M, N. (2023). Artificial Intelligence (AI) in Healthcare Claims Processing. Nanonets. Retrieved from https://nanonets.com/blog/ai-healthcare-claims-processing/

McDill, V. (2024). New Study Will Explore Whether Artificial Intelligence Reduces Healthcare Spending and Impacts Health Outcomes. University of Minnesota School of Public Health. Retrieved from https://www.sph.umn.edu/news/new-study-will-explore-whether-artificial-intelligence-reduces-healthcare-spending-and-impacts-health-outcomes/

Spatharou, A., Hieronimus, S., & Jenkins, J. (2020). Transforming healthcare with AI: The impact on the workforce and organizations. McKinsey & Company. Retrieved from https://www.mckinsey.com/industries/healthcare/our-insights/transforming-healthcare-with-ai

Trends in health care spending. (2024). American Medical Association (AMA). Retrieved from https://www.ama-assn.org/about/research/trends-health-care-spending

Varnosfaderani, S. M., & Forouzanfar, M. (2024). The Role of AI in Hospitals and Clinics: Transforming Healthcare in the 21st Century. Bioengineering, 11(4). doi.org/10.3390/bioengineering11040337

How to Implement AI in Clinical Practice 

How to Implement AI in Clinical Practice 

by Ree AI Health Tech

From technical hurdles to ethical dilemmas, healthcare providers face numerous obstacles using AI in healthcare–in particular, how to implement AI in clinical practice. A 2023 survey by the American Medical Association found that 93% of doctors believe AI can improve patient care, but only 38% feel prepared to use it in their practice. 

In this article, we’ll delve into the obstacles and potential solutions to implementing AI in healthcare and integrating AI into an existing health system.

Contents

Challenges with Implementing AI in Healthcare

Nursing colleagues in hall

High integration costs

Implementing AI in healthcare is expensive. It takes a significant investment to buy the systems, manage data, and train staff:

  • High Initial Investment for AI Implementation: The cost of acquiring and implementing AI systems can be prohibitive for many healthcare providers. These costs include computers, data storage, and patient data security.
  • Ongoing Costs for Maintenance and Upgrades: AI systems require continuous maintenance and updates, adding to the overall cost.
  • Balancing AI Spending with Other Healthcare Priorities: Healthcare providers must balance AI investments with other critical healthcare needs.

To make a new system implementation work requires careful planning and teamwork. Help from the government and new ways to pay for it can make AI in healthcare possible (Luong, 2024).

Data quality and availability challenges

Ensuring high-quality data is crucial for effective AI implementation in healthcare. However, several challenges exist:

  • Inconsistent Data Formats Across Healthcare Systems: Different healthcare providers often use various data formats, making it difficult to integrate and analyze data efficiently (Krylov, 2024).
  • Limited Access to Large, Diverse Datasets: AI systems require vast amounts of data to learn and make accurate predictions. However, accessing such datasets can be challenging due to privacy concerns and regulatory restrictions (Johns Hopkins Medicine, 2015).
  • Ensuring Data Accuracy and Completeness: Inaccurate or incomplete data can lead to incorrect diagnoses and treatments, posing significant risks to patient safety (4medica, 2023).

Technical integration hurdles

Nurse charting

Integrating AI into existing healthcare IT infrastructure presents several technical challenges:

  • Compatibility Issues with Existing Healthcare IT Infrastructure: Many healthcare systems are built on legacy technologies that may not be compatible with modern AI solutions.
  • Scalability Concerns for AI Systems: AI systems need to handle large volumes of data and scale efficiently as the amount of data grows.
  • Maintenance and Updates of AI Algorithms: AI algorithms require regular updates to maintain accuracy and adapt to new medical knowledge.

How to address these technical challenges

Here are some ways to overcome these challenges:

  • Developing Standardized Data Formats and APIs: Standardizing data formats and creating APIs can facilitate seamless data exchange between different systems (Krylov, 2024).
  • Implementing Cloud-Based AI Solutions: Cloud-based solutions offer scalability and flexibility, making it easier to manage and update AI systems.
  • Establishing Dedicated AI Support Teams: Having specialized teams to manage and support AI systems can ensure smooth integration and operation.

Following these guidelines will help when it comes to integrating an AI platform in a healthcare system.

Privacy and security concerns

Protecting patient data is paramount when implementing AI in healthcare. Some considerations include:

  • Protecting Patient Data in AI Systems: AI systems must be designed with robust security measures to protect sensitive patient information (Yadav et al., 2023).
  • Compliance with Healthcare Regulations: Ensuring compliance with regulations, like the Health Insurance Portability and Accountability Act (HIPAA) in the U.S., is essential to avoid legal repercussions and maintain patient trust. The U.S. Food & Drug Administration (FDA) focuses on approving AI developers. Europe has made laws and data protection rules for AI use (Murdoch, 2021).
  • Managing Consent for AI Use in Patient Care: Obtaining and managing patient consent for using their data in AI systems is crucial for ethical and legal compliance.

AI and HIPAA Compliance 

security guard - credit card - shield

Balancing data use for AI with patient privacy rights is a key issue.

AI needs lots of data, more than clinical trials usually have. Some areas like eye care do well with this. However, sharing data can risk patient privacy, affecting jobs, insurance, or identity theft. It’s hard to hide patient info completely (Alonso & Siracuse, 2023).

For rare diseases, data from many places is needed. Sharing data can increase privacy risks, like identifying patients from anonymous data. Working with big companies raises concerns about data being used for profit, which can clash with fair data use (Tom et al., 2020).

AI tools that learn over time might accidentally break HIPAA rules. Doctors must understand how AI handles patient data to follow HIPAA rules. They need to know where AI gets its info and how it’s protected. Healthcare workers must use AI responsibly, get patient permission, and be open about using AI in care (Accountable HQ, 2023).

AI in healthcare needs rules that respect patient rights. We should focus on letting patients choose how their info is used. This means asking for permission often, and making it easy for patients to take back their data if they want to. 

We also need better ways to protect patient privacy. Companies holding patient data should use the best safety methods and follow standards. If laws and standards don’t keep up with fast-changing tech like AI, we’ll fall behind in protecting patients’ rights and data (Murdoch, 2021).

When using AI in clinical research, copyright problems can occur because AI uses information from many places to make content. It might use copyrighted content without knowing, causing legal issues. It’s important to make sure AI doesn’t use protected material (Das, 2024).

Scales of justice, book and scroll

We need strong laws and data standards to manage AI use, especially in the field of medicine.  Ethical and legal issues are significant barriers to using AI in healthcare, for example:

  • Addressing Bias in AI Algorithms: AI systems can inherit biases present in training data, leading to unequal treatment outcomes.
  • Establishing Liability in AI-Assisted Decisions: AI and the Internet of Things (IoT) technologies make it hard to decide who’s responsible when things go wrong (Eldadak et al., 2024). We need clear guidelines on who is liable for errors made by AI systems–AI developers, the doctor, or the AI itself (Cestonaro et al., 2023).
  • Creating Transparency in AI Decision-Making Processes: AI systems should be transparent in their decision-making processes to build trust among clinicians and patients.

How to address these ethical concerns

We should think about how these technologies affect patients and what risks they should take. We need to find a balance that protects people without stopping new ideas. Ways to overcome some of these barriers include:

  • Developing AI Ethics Committees in Healthcare Institutions: Ethics committees can oversee AI implementations and ensure they adhere to ethical standards.
  • Creating Clear Guidelines for AI Use in Clinical Settings: Establishing guidelines can help standardize AI use and address ethical and legal concerns.
  • Engaging in Ongoing Dialogue with Legal and Ethical Experts: Continuous engagement with experts can help navigate the evolving ethical and legal landscape.

Scientists, colleges, healthcare organizations, and regulatory agencies should work together to create standards for naming data, sharing data, and explaining how AI works. They should also make sure AI code and tools are easy to use and share (Wang et al., 2020).

The old ways of dealing with legal problems don’t work well for AI issues. We need a new approach that involves doctors, AI makers, insurance companies, and lawyers working together (Eldadak, et al., 2024).

Resistance to change and adoption

Demo of a CPR mask

Resistance from healthcare professionals can hinder AI adoption for many reasons:

  • Overcoming Clinician Skepticism Towards AI: Educating clinicians about the benefits and limitations of AI can help reduce skepticism.
  • Addressing Fears of AI Replacing Human Roles: Emphasizing AI as a tool to add to, not replace, human roles can alleviate fears.
  • Managing the Learning Curve for New AI Tools: Providing adequate training and support can help clinicians adapt to new AI tools.

AI might not work well with new data in hospitals, which could harm patients. There are many issues with using AI in medicine. These include lack of proof it’s better than old methods, and concerns about who’s at fault for mistakes (Guarda, 2019).

Training and education gaps

Nursing colleagues in hall

Lack of AI literacy among healthcare professionals is a significant barrier:

  • Lack of AI Literacy Among Healthcare Professionals: Many clinicians lack the knowledge and skills to effectively use AI tools.
  • Limited AI-Focused Curricula in Medical Education: Medical schools often do not include comprehensive AI training in their curricula.
  • Keeping Pace with Rapidly Evolving AI Technologies: Continuous education is necessary to keep up with the fast-paced advancements in AI.

How to address these knowledge gaps

We can bridge the knowledge gap by:

  • Integrating AI Training into Medical School Curricula: Incorporating AI education into medical training can prepare future clinicians for AI integration.
  • Offering Continuous Education Programs for Practicing Clinicians: Regular training programs can help practicing clinicians stay updated on AI advancements.
  • Developing User-Friendly AI Interfaces for Clinical Use: Designing intuitive AI tools can make it easier for clinicians to adopt and use them effectively.

Doctor-patient knowledge sharing

Healthcare providers need to understand AI to explain it to patients. They don’t need to be experts, but according to Cascella (n.d.), they should know enough to:

  1. Explain how AI works in simple terms.
  2. Share their experience using AI.
  3. Compare AI’s risks and benefits to human care.
  4. Describe how humans and AI work together.
  5. Explain safety measures, like double-checking AI results.
  6. Discuss how patient information is kept private.

Doctors should take time to explain these things to patients and answer questions. This helps patients make good choices about their care. After talking, doctors should write down what they discussed in the patient’s records and keep any permission forms.

By doing this, doctors make sure patients understand and agree to AI use in their care. Patients should understand how AI might affect their treatment and privacy.

How to Implement AI Platforms in Healthcare

Here are the technical steps that Tateeda (2024) recommends to implement the technical aspects of AI into an existing healthcare system:

  1. Prepare the data: Collect health info like patient records and medical images. Clean it up, remove names, and store it safely following data privacy standards.
  1. Choose your AI model: Choose where AI can help, like disease diagnosis or patient monitoring. Select AI that fits these jobs, like special programs for looking at images or predicting health risks.
  1. Train the AI model: Teach the AI using lots of quality health data. Work with doctors to make sure the AI learns the right things.
  1. Set up and test the model: Integrate AI into the current health system(s). Check it works well by testing it a lot and asking doctors what they think.
  1. Use and monitor: Start using AI in hospitals. Make sure it works within the processes doctors are accustomed to. Keep an eye on how it’s doing and get feedback to continue making it better.

Conclusion

To implement AI in clinical practice with success, we must address data quality, technical integration, privacy, ethics, and education, challenges. Healthcare providers can pave the way for successful AI adoption in clinical practice–the key lies in a multifaceted approach to: 

  • Invest in robust IT infrastructure
  • Foster a culture of continuous learning
  • Maintain open dialogue among all stakeholders. 

As we navigate these hurdles, the healthcare industry moves closer to a future where AI seamlessly enhances clinical practice, ultimately leading to better outcomes for patients and more efficient systems for providers.

References

AI in Healthcare: What it means for HIPAA. (2023). Accountable HQ. Retrieved from  https://www.accountablehq.com/post/ai-and-hipaa

Alonso, A., Siracuse, J. J. (2023). Protecting patient safety and privacy in the era of artificial intelligence. Seminars in Vascular Surgery 36(3):426–9. https://pubmed.ncbi.nlm.nih.gov/37863615/

American Medical Association (AMA). (2023). Physician sentiments around the use of AI in health care: motivations, opportunities, risks, and use cases. AMA Augmented Intelligence Research. Retrieved from https://www.ama-assn.org/system/files/physician-ai-sentiment-report.pdf

Cascella, L. M. (n.d.). Artificial Intelligence and Informed Consent. MedPro Group. Retrieved from https://www.medpro.com/artificial-intelligence-informedconsent

Cestonaro, C., Delicati, A., Marcante, B., Caenazzo, L., & Tozzo, P. (2023). Defining medical liability when artificial intelligence is applied on diagnostic algorithms: A systematic review. Frontiers in Medicine, 10. doi.org/10.3389/fmed.2023.1305756

Das, S. (2024). Embracing the Future: Opportunities and Challenges of AI integration in Healthcare. The Association of Clinical Research Professionals (ACRP). Clinical Researcher, 38(1). Retrieved from https://acrpnet.org/2024/02/16/embracing-the-future-opportunities-and-challenges-of-ai-integration-in-healthcare

Data Quality Issues in Healthcare: Understanding the Importance and Solutions. (2024). 4Medica. Retrieved from https://www.4medica.com/data-quality-issues-in-healthcare/

Definition of Limited Data Set. (2015). Johns Hopkins Medicine. Retrieved from  https://www.hopkinsmedicine.org/institutional-review-board/hipaa-research/limited-data-set

Eldakak, A., Alremeithi, A., Dahiyat, E., Mohamed, H., & Abdulrahim Abdulla, M. I. (2024). Civil liability for the actions of autonomous AI in healthcare: An invitation to further contemplation. Humanities and Social Sciences Communications, 11(1), 1-8. doi.org/10.1057/s41599-024-02806-y

Guarda, P. (2019.) ‘Ok Google, am I sick?’: artificial intelligence, e-health, and data protection regulation. BioLaw Journal (Rivista di BioDiritto) (1):359–75. https://teseo.unitn.it/biolaw/article/view/1336

Krylov, A. (2024). The Value and Importance of Data Quality in Healthcare. Kodjin. Retrieved from https://www.kodjin.com/blog/the-value-and-importance-of-data-quality-in-healthcare

Luong, K. (2024). Challenges of AI Integration in Healthcare. Ominext. Retrieved from https://www.ominext.com/en/blog/challenges-of-ai-integration-in-healthcare

Mittermaier, M., Raza, M. M., & Kvedar, J. C. (2023). Bias in AI-based models for medical applications: challenges and mitigation strategies. Npj Digital Medicine, 6(113). doi.org/10.1038/s41746-023-00858-z

Murdoch, B. (2021). Privacy and artificial intelligence: challenges for protecting health information in a new era. BMC Med Ethics 22(1):1–5.

Top 5 Use Case of AI in Healthcare: Implementation Strategies and Future Trends. (2024). Tateeda. Retrieved from https://tateeda.com/blog/ai-in-healthcare-use-cases

Tom, E., Keane, P. A., Blazes, M., Pasquale, L. R., Chiang, M. F., Lee, A. Y., et al. (2020). Protecting Data Privacy in the Age of AI-Enabled Ophthalmology. Transl Vis Sci Technol 9(2):36–6. doi.org/10.1167/tvst.9.2.36

Wang, S. Y., Pershing, S., & Lee, A. Y. (2020). Big Data Requirements for Artificial Intelligence. Current Opinion in Ophthalmology, 31(5), 318. doi.org/10.1097/ICU.0000000000000676

Yadav, N., Pandey, S., Gupta, A., Dudani, P., Gupta, S., & Rangarajan, K. (2023). Data Privacy in Healthcare: In the Era of Artificial Intelligence. Indian Dermatology Online Journal, 14(6), 788-792. doi.org/10.4103/idoj.idoj_543_23

AI Health Chatbots for Patient Engagement

AI Health Chatbots for Patient Engagement

by Ree AI Health Tech

Have you ever wished you could get instant medical advice without waiting for a doctor’s appointment? Or maybe you’ve found yourself wondering about a symptom in the middle of the night? Well, you’re not alone, and that’s where AI health chatbots come in. 

The market segment for chatbots is expected to grow from $196 million in 2022 to approximately $1.2 billion by 2032 (Clark & Bailey, 2024). These digital health assistants are changing the game in healthcare, offering support and information around the clock. But what exactly are they, and how do they work? 

Contents

What Are AI Health Chatbots?

AI health chatbots are smart computer programs that help patients with health-related information and support. These virtual health assistants use advanced technologies like natural language processing (NLP) and machine learning (ML). NLP and ML allows them to understand context and emotions in conversations, and respond to user queries in a human-like manner (Karlović, 2024).

Think of the virtual health assistant as your personal health companion to (Laranjo et al., 2018):

  • Answer basic health questions
  • Provide information about symptoms and conditions
  • Offer medication reminders
  • Guide you through simple diagnostic processes

Some popular AI health chatbots include:

Now that we understand the concept of AI health chatbots, let’s explore the various advantages they bring to healthcare.

Benefits of AI Health Chatbots

AI health chatbots have several advantages for both patients and healthcare providers. 

24/7 availability

One of the most significant advantages of AI health chatbots is their round-the-clock availability. Have a health concern at 2 AM? Your chatbot is there to help, providing instant support when you need it. 

Cost reduction

Chatbots are mostly free for patients. Some apps are covered by insurance when prescribed by a health provider (Clark & Bailey, 2024).

By handling routine inquiries and preliminary assessments, chatbots can significantly reduce healthcare costs, especially when the patient does not have to see a health provider in person. They free up health providers for more complex tasks, leading to more efficient resource allocation.

For example, GlaxoSmithKline launched 16 virtual assistants within 10 months, resulting in improved customer satisfaction and employee productivity (Winchurch, 2020).

Improved patient engagement and satisfaction

Chatbots make it easier for patients to engage with their health–even for older adults (Clark & Bailey, 2024). They provide a low-barrier way to ask questions and learn about health topics, improving overall health literacy (Bickmore et al., 2016). They’re also easier to use than a traditional patient portal or telehealth system, which saves time.

Faster triage 

In an emergency, every second counts. AI chatbots can quickly assess symptoms and help determine the urgency of a situation, potentially saving lives by ensuring rapid response to critical cases (Razzaki et al., 2018).

The benefits we’ve discussed here come from a range of key features that AI health chatbots offer. Let’s take a closer look at these capabilities.

Key Features of AI Chatbots in Healthcare

AI health chatbots come packed with features designed to support various aspects of healthcare. Some of the uses of health chatbots include (Clark & Bailey, 2024):

  • Physical wellbeing
  • Chronic conditions
  • Mental health
  • Substance use disorders
  • Pregnancy 
  • Sexual health
  • Public health

Let’s discuss some of the use cases and applications for AI health chatbots.

Appointment scheduling

AI chatbots can manage appointments, allowing patients to easily book, reschedule, or cancel appointments without human intervention. It’s usually easier than doing so in a patient portal.

Symptom checking and preliminary diagnosis

Many chatbots offer an online symptom checker. You input your symptoms, and the chatbot asks follow-up questions to provide a preliminary assessment. While this doesn’t replace a doctor’s diagnosis, it can help you decide if you need to seek immediate medical attention (Semigran et al., 2015).

Medication reminders and management

Pink pill box

Forget to take your pills? AI chatbots can send timely reminders, helping you stay on top of your medication schedule. Some even track your medication history and can alert you to potential drug interactions (Brar Prayaga et al., 2019).

Post-op care and chronic disease management

After an operation or minor surgery, a chatbot can guide the patient through the recovery process at any time, day or night. It can also answer questions about symptoms and concerns related to a chronic illness (ScienceSoft, n.d.). 

Mental health support 

AI chatbots are increasingly being used to provide mental health support. They can offer coping strategies, mood tracking, and even cognitive behavioral therapy exercises. While they don’t replace professional help, they can be a valuable first line of support (Fitzpatrick et al., 2017).

Health tracking and personalized recommendations 

Woman checking iphone with Apple watch

AI chatbots can track your health data over time by integrating with wearable devices and apps. They can then provide personalized health recommendations based on your activity levels, sleep patterns, and other health metrics (Stein & Brooks, 2017).

Healthcare systems can successfully implement AI chatbots by following a careful approach, as we’ll discuss next.

How to Integrate AI Chatbots in Healthcare Systems

Hand holding phone with AI health chatbot conversation

Integrating AI health chatbots into existing healthcare systems requires careful planning and execution. Here’s a roadmap for successful implementation (Palanica et al., 2019 & Nadarzynski et al., 2019):

  1. Assess Needs and Set Goals: Before implementing a chatbot, healthcare providers should clearly define what they hope to achieve. Is the goal to reduce wait times, improve patient engagement, or streamline triage processes?
  1. Choose the Right Solution: Not all chatbots are created equal. Select a solution that aligns with your goals and integrates well with your existing systems.
  1. Ensure Data Security: Implement robust security measures to protect patient data. This includes encryption, secure authentication processes, and regular security audits.
  1. Train Healthcare Providers: It’s crucial to train your staff on how to work alongside these AI systems. They should understand the chatbot’s capabilities and limitations.
  1. Educate Patients: Clear communication with patients about the role and capabilities of the chatbot is essential. Set realistic expectations and provide guidance on how to use the system effectively.
  1. Start Small and Scale: Begin with a pilot program, gather feedback, and make improvements before rolling out the chatbot more broadly.
  1. Continuous Monitoring and Improvement: Regularly assess the chatbot’s performance. Are patients finding it helpful? Are there common issues or misunderstandings? Use this data to continually refine and improve the system.
  1. Measure Impact: Track key performance indicators (KPIs) to measure the impact of the chatbot. This might include metrics like patient satisfaction scores, reduction in wait times, or cost savings.

While AI health chatbots offer impressive features and benefits, it’s important to acknowledge and address the challenges that come with using them in healthcare.

Addressing Concerns and Limitations of AI Health Chatbots

While AI health chatbots offer numerous benefits, they also come with their fair share of challenges and limitations. It’s important to be aware of these as we continue to integrate these technologies into our healthcare systems.

Accuracy concerns 

One of the primary concerns with AI health chatbots is the potential for misdiagnosis. While these systems are becoming increasingly sophisticated, they’re not infallible. A chatbot might misinterpret symptoms or fail to consider important contextual information that a human doctor would catch (Fraser et al., 2018).

Another reason chatbots could share inaccurate information is that AI health chatbots use fixed datasets, which may not include the latest medical info. Unlike doctors who can access current data, chatbots might give outdated advice on health topics (Clark & Bailey, 2024).

Data privacy and security 

Hacker in a red hoodie

Healthcare data is highly sensitive, and the use of AI chatbots raises important questions about data privacy. How is patient data stored and protected? Who has access to the information shared with these chatbots? These are critical issues that need to be addressed to ensure patient trust and comply with regulations like HIPAA (Luxton, 2019).

Federated learning is a new way to train AI models that keeps data private. It lets different groups work together on an AI model without sharing their actual data. Instead, each group trains the model on their own computers using their own data. They only share updates to the model, not the data itself. Hospitals and researchers can team up to create better AI models while keeping patient information safe and private (Sun & Zhou, 2023). 

Ethical considerations 

The use of AI in healthcare raises several ethical questions. For instance, how do we ensure that these systems don’t perpetuate biases in healthcare? There’s also the question of accountability – who’s responsible if a chatbot provides incorrect advice that leads to harm (Vayena et al., 2018)?

Bias in AI Algorithms

Illustration of a smiling chatbot

AI chatbots in healthcare raise concerns about bias and fairness. If the data used to train these chatbots isn’t diverse or has built-in biases, the chatbots might make unfair decisions. This could lead to some groups getting worse healthcare.

Bias can come from many sources, like choosing the wrong data features or having unbalanced data. Sometimes, chatbots might learn the training data too well and can’t handle new situations.

To fix these problems, we need to be aware of possible biases, work to prevent them, and keep checking chatbots after they’re in use. This helps ensure AI chatbots benefit everyone equally in healthcare (Sun & Zhou, 2023). 

Integration challenges 

Implementing AI chatbots into existing healthcare systems isn’t always straightforward. There can be technical challenges in integrating chatbots with electronic health records (EHRs) and other healthcare IT systems. Ensuring seamless data flow while maintaining security is a complex task (Miner et al., 2020).

Patient trust 

Building and maintaining patient trust is crucial for the success of AI health chatbots. Some patients may be hesitant to share personal health information with a machine, preferring the human touch of traditional healthcare interactions.

Trustworthy AI (TAI) helps explain how AI chatbots work, balancing complex math with user-friendly results. It’s important for building trust in AI systems. While progress has been made, more work is needed to make AI chatbots more transparent and trustworthy (Sun & Zhou, 2023).

Doctors and nurses do more than diagnose–they offer comfort and build trust with patients. AI chatbots can’t replace this human touch or handle complex medical issues that need deep expertise.

It’s not all doom and gloom! Exciting trends are shaping the future of AI health chatbot technology.

AI chatbots are useful medical tools, especially where healthcare access is limited. The combo of AI efficiency and human empathy can improve healthcare. The future likely involves doctors handling complex cases and emotional care, with chatbots supporting them, depending on tech advances, acceptance, and regulations (Altamimi et al., 2023). Here are some exciting trends to watch.

Advanced NLP 

Future chatbots will likely have an even better understanding of context and nuance in language. They might be able to detect subtle cues in a patient’s language that could indicate underlying health issues.

Integration with IoT and wearables 

man checking fitness watch with cell phone

As the Internet of Things (IoT) expands in healthcare, chatbots will likely become more integrated with wearable devices and smart home technology. Imagine a chatbot that can access real-time data from your smartwatch to provide more accurate health advice.

Personalized medicine 

AI chatbots could play a crucial role in the move towards personalized medicine. By analyzing vast amounts of patient data, they could help tailor treatment plans to individual genetic profiles and lifestyle factors.

Enhanced diagnostic capabilities 

While current chatbots are limited to preliminary assessments, future versions might have more advanced diagnostic capabilities. They could potentially analyze images or audio recordings to aid in diagnosis.

Support for clinical trials 

AI chatbots could streamline the process of clinical trials by helping to recruit suitable participants, monitor adherence to trial protocols, and collect data.

Conclusion

AI health chatbots are making healthcare easier to access, more personal, and more efficient. They offer 24/7 support, lower costs, and get patients more involved in their health. But there are still issues to solve, like making sure they’re accurate, keeping data private, and fitting them into current healthcare systems.

As tech improves, these chatbots will get smarter and play a bigger role in healthcare. It’s important for everyone – doctors and patients – to keep up with these changes.

Whether you work in healthcare or you’re just curious, now’s the time to try out these chatbots. By staying informed, we can use technology to make healthcare better, without losing the human connection.

Have you used AI health chatbots before? What are your thoughts on them? 

References

AI-Powered Chatbots for Healthcare. (n.d.) ScienceSoft. Retrieved from https://www.scnsoft.com/healthcare/chatbots

Altamimi, I., Altamimi, A., Alhumimidi, A. S., Altamimi, A., & Temsah, H. (2023). Artificial Intelligence (AI) Chatbots in Medicine: A Supplement, Not a Substitute. Cureus, 15(6). doi.org/10.7759/cureus.40922

Bickmore, T. W., Utami, D., Matsuyama, R., & Paasche-Orlow, M. K. (2016). Improving access to online health information with conversational agents: a randomized controlled experiment. Journal of Medical Internet Research, 18(1), e1.

Brar Prayaga, R., Jeong, E. W., Feger, E., Noble, H. K., Kmiec, M., & Prayaga, R. S. (2019). Improving refill adherence in Medicare patients with tailored and interactive mobile text messaging: pilot study. JMIR mHealth and uHealth, 7(1), e11429.

Clark, M. & Bailey, S. (2024). Chatbots in Health Care: Connecting Patients to Information. CADTH Horizon Scans. Canadian Agency for Drugs and Technologies in Health. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK602381/

Fitzpatrick, K. K., Darcy, A., & Vierhile, M. (2017). Delivering cognitive behavior therapy to young adults with symptoms of depression and anxiety using a fully automated conversational agent (Woebot): a randomized controlled trial. JMIR Mental Health, 4(2), e19.

Fraser, H., Coiera, E., & Wong, D. (2018). Safety of patient-facing digital symptom checkers. The Lancet, 392(10161), 2263-2264.

Karlović, M. (2024). 14 ways chatbots can elevate the healthcare experience. Infobip. Retrieved from https://www.infobip.com/blog/healthcare-ai-chatbot-examples

Laranjo, L., Dunn, A. G., Tong, H. L., Kocaballi, A. B., Chen, J., Bashir, R., … & Coiera, E. (2018). Conversational agents in healthcare: a systematic review. Journal of the American Medical Informatics Association, 25(9), 1248-1258.

Luxton, D. D. (2019). Ethical implications of conversational agents in global public health. Bulletin of the World Health Organization, 97(4), 254.

Miner, A. S., Laranjo, L., & Kocaballi, A. B. (2020). Chatbots in the fight against the COVID-19 pandemic. NPJ Digital Medicine, 3(1), 1-4.

Nadarzynski, T., Miles, O., Cowie, A., & Ridge, D. (2019). Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study. Digital Health, 5, 2055207619871808.

Palanica, A., Flaschner, P., Thommandram, A., Li, M., & Fossat, Y. (2019). Physicians’ Perceptions of Chatbots in Health Care: Cross-Sectional Web-Based Survey. Journal of Medical Internet Research, 21(4), e12887.

Razzaki, S., Baker, A., Perov, Y., Middleton, K., Baxter, J., Mullarkey, D., … & Majeed, A. (2018). A comparative study of artificial intelligence and human doctors for the purpose of triage and diagnosis. arXiv preprint arXiv:1806.10698.

Semigran, H. L., Linder, J. A., Gidengil, C., & Mehrotra, A. (2015). Evaluation of symptom checkers for self diagnosis and triage: audit study. BMJ, 351, h3480.

Stein, N., & Brooks, K. (2017). A fully automated conversational artificial intelligence for weight loss: longitudinal observational study among overweight and obese adults. JMIR Diabetes, 2(2), e28.

Sun, G., & Zhou, H. (2023). AI in healthcare: Navigating opportunities and challenges in digital communication. Frontiers in Digital Health, 5. doi.org/10.3389/fdgth.2023.1291132

Vayena, E., Blasimme, A., & Cohen, I. G. (2018). Machine learning in medicine: Addressing ethical challenges. PLoS Medicine, 15(11), e1002689.

Winchurch, E. (2020). How GlaxoSmithKline launched 16 virtual assistants in 10 months with watsonx Assistant. IBM. Retrieved from https://www.ibm.com/products/watsonx-assistant/healthcare