Remote Patient Monitoring: Improving Chronic Disease Management 

Remote Patient Monitoring: Improving Chronic Disease Management 

AI Health Tech Med Tech

Chronic diseases affect millions worldwide, placing a significant burden on healthcare systems. The World Health Organization reports that chronic diseases account for 74% of all deaths globally. One of the most promising methods of chronic disease management is remote patient monitoring (RPM). Let’s explore how RPM helps people with chronic disease have a better quality of life.

Contents

What is Remote Patient Monitoring?

RPM is a healthcare delivery method that uses technology to collect patient data outside of traditional healthcare settings. But what exactly does this mean for patients and healthcare providers?

Definition of remote patient monitoring

RPM involves using digital technologies to gather and transmit health data from patients to healthcare providers. This allows for continuous monitoring of a patient’s health status without the need for frequent in-person visits.

Key components of RPM systems

ECG monitor closeup on stomach

A typical RPM system consists of several essential components:

  1. Sensing devices: These collect patient data such as blood pressure, heart rate, or blood glucose levels.

  2. Data transmission: The collected data is sent securely to healthcare providers.

  3. Data analysis: Healthcare professionals review and interpret the data.

  4. Patient interface: Patients can view their data and receive feedback through apps or web portals.

  5. Alert systems: Automated alerts notify healthcare providers of any concerning changes in a patient’s condition (Peyroteo et al., 2021).

Types of data collected through RPM

RPM systems can collect various kinds of health data, including:

This comprehensive data collection allows healthcare providers to gain a more complete picture of a patient’s health over time.

Common Chronic Diseases Managed with RPM

RPM is effective in managing many kinds of chronic conditions. Let’s look at some of the most common diseases that benefit from RPM.

Heart disease, CHF, and hypertension

RPM plays a crucial role in cardiovascular disease management, including heart disease, chronic heart failure (CHF), and hypertension (Zhang, et al., 2023). 

Patients can regularly monitor their blood pressure, heart rate, and other vital signs at home. This continuous monitoring helps healthcare providers to adjust medications and interventions as needed, which may prevent heart attacks and strokes.

Diabetes

Woman sticking herself with insulin needle

For patients with diabetes, RPM can be a game-changer. Continuous glucose monitoring systems allow for real-time tracking of blood sugar levels, helping patients and healthcare providers make informed decisions about insulin dosing and lifestyle changes. Studies have shown that RPM can lead to significant improvements in HbA1c levels, a key indicator of long-term blood sugar control.

Chronic kidney disease (CKD)

Woman on dialysis machine

RPM is becoming increasingly important in kidney care by using technology to support patients who need renal replacement therapy (RRT). 

RPM can improve patient outcomes, reduce hospital stays, and enhance treatment adherence. It also saves time and money for both patients and healthcare providers. A care plan for chronic kidney disease that includes RPM can help with patient education, CKD self-management, and home dialysis care. They can increase patient independence and improve their quality of life (Mata-Lima, 2024).

Asthma

Boy in bed using inhaler

For asthma patients, RPM can help track symptoms, medication use, and lung function. This information allows healthcare providers to adjust treatment plans and identify triggers, leading to better asthma control. A review of RPM interventions for asthma found improvements in quality of life and reductions in emergency department visits.

Chronic obstructive pulmonary disease (COPD)

COPD patients can benefit greatly from RPM. When health providers monitor oxygen levels, lung function, and symptoms, they can detect exacerbations early and intervene before hospitalization becomes necessary.

 

Anemia

Anemia, a condition characterized by a deficiency of red blood cells or hemoglobin, affects millions worldwide. It can lead to fatigue, weakness, and other health complications. RPM can helps manage anemia in many ways:

  • Early Detection: RPM can help detect anemia-related complications early by collecting data on patients’ blood oxygen levels and other indicators. This allows for timely interventions, reducing the risk of severe health issues.

Now let’s look at specific benefits of using RPM to manage chronic conditions.

Benefits of RPM for Chronic Disease Management

Implementing RPM in chronic disease management has several advantages for both patients and healthcare systems. 

Early detection of health issues

One of the most significant advantages of RPM is its ability to detect potential health issues early. By continuously monitoring patient data, healthcare providers can identify concerning trends or sudden changes before they become serious problems. This proactive approach can lead to timely interventions and prevent complications (Peyroteo et al., 2021).

Improved medication adherence

Medication adherence is crucial for managing chronic diseases effectively. RPM systems often include medication reminders and tracking features, which can significantly improve adherence rates. A review of multiple studies found that RPM interventions increased medication adherence by an average of 22%.

Better patient engagement and self-management

Man taking pulse oximeter reading

RPM empowers patients to take an active role in managing their health. A real-world use study reported RPM helps better adherence to CHF treatment regimens (Patrick et al., 2023). And RPM adherence is associated with better patient outcomes (Sabatier et al., 2022).

By providing real-time feedback and educational resources, these systems help patients better understand their conditions and make informed decisions about their care. This increased engagement can lead to improved health outcomes and quality of life for those living with chronic diseases (Peyroteo et al., 2021).

Reduced hospital readmissions

ER and urgent care entrance

RPM has shown promising results in reducing hospital readmissions for patients with chronic conditions. 

A study published in the Journal of Medical Internet Research found that RPM reduced 30-day hospital readmissions by 76% for patients with heart failure (Bashi et al., 2017). And another study showed a reduction in hospitalizations in chronic obstructive pulmonary disease (COPD) patients using RPM (Polsky et al., 2023).

Fewer trips back to the hospital improves patient outcomes and helps reduce healthcare costs.

Cost savings and effectiveness

Noninvasive RPM can be cost-effective compared to traditional methods for managing chronic disease (De Guzman et al., 2022).

RPM requires an initial investment in equipment and training. But over the long run, it can reduce healthcare costs long-term by preventing expensive health events like hospital readmissions, although those savings may take time to manifest. Technology advances may lower costs over time.

The level of cost-effectiveness also varies by disease and context. Studies on hypertension, COPD, and heart failure show the highest benefits for hypertension. Effectiveness depends on patient targeting and integration into existing healthcare systems. Local factors and clinical settings influence RPM’s cost-effectiveness, which emphasizes the need for tailored implementation plans.

RPM Technologies and Devices

The success of remote patient monitoring relies heavily on the technologies and devices used to collect and transmit patient data. Let’s explore some of the key tools in the RPM arsenal.

Wearable devices and sensors

Black woman smiling at phone with glucose meter on arm

Wearable technology has come a long way in recent years. These devices can now track a wide range of health metrics, including:

Many of these devices are designed to be comfortable and discreet, allowing for continuous monitoring without disrupting daily life.

Mobile health apps

Mobile health apps serve as the interface between patients and their health data. These apps often provide:

  • Data visualization and trends

  • Medication reminders

  • Educational resources

  • Communication tools for connecting with healthcare providers

The user-friendly nature of these apps makes it easier for patients to stay engaged with their health management.

Home-based monitoring equipment

Black man using his blood pressure monitor at home

For more specialized monitoring, home-based equipment can provide detailed health information. This may include:

These devices are designed to be easy to use, allowing patients to take accurate measurements at home.

Data transmission and analysis platforms

The backbone of any RPM system is the platform that receives, stores, and analyzes patient data. These platforms use secure cloud-based systems to:

  • Aggregate data from multiple sources

  • Apply algorithms to detect patterns and anomalies

  • Generate alerts for healthcare providers

  • Provide detailed reports for clinical decision-making

How to Implement RPM in a Healthcare Setting

While the benefits of RPM are clear, implementing these systems in healthcare settings can be challenging. Here are some key considerations for successful RPM implementation.

Choose the right RPM solution

Selecting an appropriate RPM solution is crucial for success. Healthcare providers should consider:

  • The specific needs of their patient population

  • Integration capabilities with existing electronic health record systems

  • User-friendliness for both patients and healthcare staff

  • Scalability to accommodate future growth

It’s important to evaluate multiple options and pilot test solutions before full implementation.

Train healthcare providers and patients

Nurse going over a chart with patient

Proper training is essential for both healthcare providers and patients to ensure effective use of RPM systems. This may include:

  • Hands-on training sessions for healthcare staff

  • Patient education materials and support resources

  • Ongoing technical support for troubleshooting issues

Investing in comprehensive training can significantly improve adoption rates and overall success of RPM programs.

Integrate RPM with existing health IT systems

Seamless integration with existing health information technology systems is crucial for success with RPM, which allows for:

  • Automatic data transfer to electronic health records

  • Streamlined workflow for healthcare providers

  • Comprehensive patient health profiles

A smooth integration takes a collaborative effort between IT teams, RPM vendors, and healthcare staff.

Address privacy and security concerns

As with any system handling sensitive health information, privacy and security are paramount in RPM. Healthcare organizations must:

  • Implement robust data encryption measures

  • Ensure compliance with HIPAA and other relevant regulations

  • Regularly audit and update security protocols

  • Educate patients on best practices for protecting their health data

Overcoming Challenges in RPM Adoption

While RPM offers numerous benefits, there are several challenges that healthcare organizations must address for successful adoption.

Man holding Medicare card

Reimbursement and insurance coverage

One of the primary barriers to RPM adoption has been uncertainty around reimbursement. However, recent changes in healthcare policies have improved the situation:

  • Medicare now provides reimbursement for certain RPM services

  • Many private insurers are following suit because they understand the cost-saving potential of RPM

Healthcare providers should stay informed about evolving reimbursement policies and advocate for expanded coverage.

Patient compliance and technology acceptance

Glucose meter on hand with a blood drop

For RPM to be effective, patients must consistently use the provided monitoring devices and follow recommended protocols. Strategies to improve compliance include:

  • Selecting user-friendly devices and apps

  • Providing ongoing patient education and support

  • Using motivational techniques, such as gamification or reward programs

  • Tailoring RPM programs to individual patient needs and preferences

Data management and interpretation

The large volume of data generated by RPM systems can be overwhelming for healthcare providers. To address this challenge:

  • Implement robust data analytics tools to identify meaningful trends and anomalies

  • Provide training for healthcare staff on data interpretation

  • Develop clear protocols for responding to alerts and abnormal readings

  • Consider incorporating artificial intelligence to assist with data analysis

As RPM technology evolves, regulatory frameworks are struggling to keep pace. Healthcare organizations must navigate:

  • Evolving FDA regulations for medical devices and software

  • State-specific telemedicine laws and licensing requirements

  • International considerations for cross-border remote care

Staying informed about regulatory changes and working with legal experts can help organizations navigate these complex issues.

The Future of RPM in Chronic Disease Management

As technology continues to advance, the future of RPM in chronic disease management looks promising. Here are some exciting developments on the horizon.

Artificial intelligence and machine learning integration

AI and machine learning take RPM to the next level as they can:

Expansion of RPM to new disease areas

While RPM has proven effective for common chronic conditions, we’re likely to see its application expand to other areas, such as:

  • Mental health monitoring

  • Neurological conditions like Parkinson’s disease

  • Post-surgical recovery and rehabilitation

  • Rare diseases that require specialized monitoring

Potential for population health management

People around a globe

RPM data, when aggregated and analyzed at a population level, can provide valuable insights for public health initiatives. This could lead to:

  • More targeted health interventions

  • Improved resource allocation in healthcare systems

  • Better understanding of disease trends and risk factors

  • Enhanced ability to respond to public health crises

Evolving healthcare policies and regulations

As RPM becomes more widespread, we can expect to see:

  • Continued expansion of reimbursement policies

  • Development of standardized guidelines for RPM implementation

  • Increased focus on interoperability standards for health data exchange

  • Greater emphasis on patient data ownership and privacy rights

Conclusion 

RPM offers a proactive approach to chronic disease management that benefits both patients and providers. By enabling continuous, real-time health tracking and timely interventions, RPM can significantly improve patient outcomes, reduce healthcare costs, and enhance the quality of life for those living with chronic conditions.

As technology continues to advance and healthcare systems adapt, the role of RPM in chronic disease management will likely expand, paving the way for more personalized and efficient healthcare delivery. Embracing this innovative approach can lead to a healthier future for millions of people worldwide.

References

Bashi, N., Karunanithi, M., Fatehi, F., Ding, H., & Walters, D. (2017). Remote Monitoring of Patients With Heart Failure: An Overview of Systematic Reviews. Journal of Medical Internet Research; 19(1). doi.org/10.2196/jmir.6571

Centellas-Pérez, F. J., Ortega-Cerrato, A., et al. (2023). Impact of Remote Monitoring on Standardized Outcomes in Nephrology-Peritoneal Dialysis. Clinical Research; 9(2),266-276. doi.org/10.1016/j.ekir.2023.10.034

De Guzman, K. R., Snoswell, C. L., Taylor, M. L., Gray, L. C., & Caffery, L. J. (2022). Economic Evaluations of Remote Patient Monitoring for Chronic Disease: A Systematic Review. Value in Health; 25(6), 897-913. doi.org/10.1016/j.jval.2021.12.001

Fakunle, A. (2022). The Future of Healthcare: How Remote Patient Monitoring Transforms Healthcare. Cleverdev Software. Retrieved from https://www.cleverdevsoftware.com/blog/the-future-of-healthcare

Mata-Lima, A., Paquete, A. R., & Serrano-Olmedo, J. J. (2024). Remote patient monitoring and management in nephrology: A systematic review. Nefrología. doi.org/10.1016/j.nefro.2024.01.005

Noncommunicable diseases. (2023). World Health Orgination (WHO). Retrieved from https://www.who.int/news-room/fact-sheets/detail/noncommunicable-diseases

Patrick, J., Picard, F., Girerd, N., et al. (2023). Security and performance of remote patient monitoring for chronic heart failure with Satelia® Cardio: first results from real-world use. Journal of Cardiology and Cardiovascular Medicine; 8:042–50. doi:10.29328/journal.jccm.1001152

Peyroteo, M., Ferreira, I. A., Elvas, L. B., Ferreira, J. C., & Lapão, L. V. (2021). Remote Monitoring Systems for Patients With Chronic Diseases in Primary Health Care: Systematic Review. JMIR MHealth and UHealth; 9(12). doi.org/10.2196/28285

Polsky, M., Moraveji, N., Hendricks, A., Teresi, R. K., Murray, R., & Maselli D. J. (2023). Use of Remote Cardiorespiratory Monitoring is Associated with a Reduction in Hospitalizations for Subjects with COPD. International Journal of Chronic Obstructive Pulmonary Disease; 18:219-229. doi.org/10.2147/COPD.S388049

Sabatier, R., Legallois, D., Jodar, M., et al. (2022). Impact of patient engagement in a French telemonitoring programme for heart failure on hospitalization and mortality. ESC Heart Failure; 9(5):2886–2898. doi:10.1002/ehf2.13978

Telehealth Interventions to Improve Chronic Disease. (2024). Centers for Disease Control and Prevention (CDC). Retrieved from https://www.cdc.gov/cardiovascular-resources/php/data-research/telehealth.html

Zhang, Y., Peña, M. T., Fletcher, L. M., Lal, L., Swint, J. M., & Reneker, J. C. (2023). Economic evaluation and costs of remote patient monitoring for cardiovascular disease in the United States: a systematic review. International Journal of Technology Assessment in Health Care;39(1):e25. doi:10.1017/S0266462323000156

How to Prepare for Your Virtual Doctor Visit: A Complete Guide

How to Prepare for Your Virtual Doctor Visit: A Complete Guide

Health Tech

A virtual doctor visit is a convenient and effective way to receive medical care, making healthcare more accessible and efficient for everyone. From 2019 to 2024, the rate of online doctor visits worldwide more than doubled to over 116 million. 

Whether you’re a first-timer or you want to improve your virtual doctor visit experience, proper preparation is key. This guide will walk you through the steps to ensure your online appointment is as effective as – or even better than – an in-person visit.

Let’s start with some background about virtual doctor visits and their benefits.

Contents

Virtual Doctor Visit Overview

Woman in gold talking to doctor on laptop

What is a virtual doctor visit?

A virtual doctor visit, also known as telehealth or telemedicine, is a way to consult with your healthcare provider using technology like video calls, phone calls, or text messaging. 

Instead of going to a doctor’s office, you can talk to your doctor from the comfort of your home using your smartphone, tablet, or computer. 

This method is more popular since the COVID-19 pandemic, as it offers a convenient and safe way to receive medical care (Zulman & Verghese, 2021 & National Institute on Aging, n.d.). The Census Bureau’s Household Pulse Survey (with data from April 2021 through August 2022) found that (Lee, E. C. et al., 2023):

  • Telehealth use was lowest among people who are uninsured (9.4%), aged 18 to 24 (17.6%), and residents of the Midwest (18.7%).

  • Telehealth use was highest among those with Medicaid (28.3%) and Medicare (26.8%), those who are Black (26.1%), and those earning less than $25,000 (26.4%).

Benefits of telehealth appointments

Woman talking to doctor on her phone closeup

Telehealth appointments come with several advantages:

  • Convenience: You don’t have to travel to the doctor’s office or sit in a waiting room. You can have your appointment from anywhere, whether it’s in your home, office, or even your car during a lunch break (Hasselfeld, n.d. & bravo, 2022).

  • Saves Time: A virtual visit can save you more than an hour compared to an in-person visit (UnitedHealthcare, 2023). This is great for people with busy schedules or live far away from their doctors (bravo, 2022).

  • Cost-Effective: Virtual visits often cost less than in-person visits, especially when compared to urgent care or emergency room visits (Zulman & Verghese, 2021 & bravo, 2022).

  • Accessibility: Telehealth increases access to healthcare for people in rural areas or those with mobility issues. It also allows you to consult with specialists who may not be available in your local area (bravo, 2022 & HRSA, 2024).

  • Safety: Virtual visits help prevent the spread of infectious diseases by reducing the need for in-person interactions (Hasselfeld, n.d. & HRSA, 2024).

Common misconceptions about virtual consultations

Black woman talking to someone on laptop in sideview

Despite its benefits, there are several myths about virtual consultations:

  • “Telehealth is only for tech-savvy people.” Many people believe that you need to be tech-savvy to use telehealth services. However, most platforms are easy to use and designed to be accessible to everyone, including older adults (Solutionreach, n.d.).

  • “Virtual visits aren’t secure.” Security is a common concern, but reputable telehealth platforms are HIPAA-compliant and use advanced security measures to protect your privacy (Solutionreach, n.d.).

  • “Telehealth is a temporary solution.” While telehealth surged during the COVID-19 pandemic, it is here to stay. Many healthcare providers continue to offer virtual visits as a permanent option (Lee, C. 2023).

  • “I won’t get to choose my doctor.” Online health platforms let you review detailed profiles of multiple certified doctors. This allows you to choose a provider that fits your needs best, giving you more control over your healthcare (WeHealth, n.d.).

  • “It’s not covered on my insurance.” (WeHealth, n.d.). Many insurance plans now cover telehealth as it becomes more common. Healthcare providers are adapting to make virtual care accessible, recognizing its growing importance in delivering patient care.

When to choose a virtual doctor visit vs. in person

Taking blood pressure

Virtual doctor visits have a lot of conveniences. But there are certain times when it’s better to see the doctor in person, for (Henderson, 2023):

  • First-Time Visits: If it’s your first time seeing this doctor, you should see them. Face-to-face meetings help patients build trust and doctors assess both physical and emotional aspects.

  • Physical Exams: If you’ve noticed new or worsening symptoms, the doctor will need to see you in person to examine the affected areas of your body.

  • Serious Health Conditions: Unless they tell you otherwise, it’s better to go to your doctor’s office for your health appointments. 

After you establish a relationship with this doctor, telehealth can be useful for follow-ups.

Now that you understand the basics, let’s set up your tech for a smooth virtual visit experience.

Technical Preparations

Ensure a stable internet connection

A stable internet connection is crucial for a successful virtual doctor visit. Here are some tips:

  • Check Your Internet Speed: Use a speed test to ensure your internet connection is fast enough for video calls. 

    Note that if you live in a rural area or anywhere your internet service is often unstable, you can also (HRSA, 2024):
  • Use a Wired Connection: If possible, use an Ethernet cable instead of Wi-Fi for a more stable connection.

  • Close Unnecessary Items: Close any apps or browser tabs that might be using internet bandwidth.

Test your device’s camera and microphone

Female doctor waving to female patient on Zoom

Before your appointment, test your device’s camera and microphone to make sure they are working:

  • Check Settings: Go to your device’s settings to ensure the camera and microphone are enabled.

  • Use Headphones: Using headphones with a built-in microphone can improve sound quality and reduce background noise.

  • Do a Test Call: Make a test call with a friend or family member to check the audio and video quality.

Get familiar with the required software or app

Your healthcare provider will use a specific telehealth platform or app for the virtual visit that you may not be familiar with. To save yourself some frustration do these tasks well in advance of your virtual visit:

  • Download in Advance: Download the required software or app well before your appointment.

  • Create an Account: If necessary, create an account and log in to familiarize yourself with the platform.

  • Explore Features: Take some time to explore the features, such as how to join a call, mute/unmute yourself, and turn the camera on/off.

With your tech ready, it’s time to collect important medical information for your appointment.

Gather Your Medical Information

Flatlay of small medical items

Update your medical history

The doctor may ask you about your medical history, or ask you to fill out a form to collect it. Be sure to include:

  • List Past Conditions: Note all your past medical conditions, surgeries, and hospital stays.

  • Your Family History: Include any relevant family medical history, such as chronic illnesses or genetic conditions.

List current medications and dosages

Pills and capsules (pink white and tan)

Make a list of all the medications you’re taking, including:

  • Prescription Medications: Write the name, dosage, and frequency for each prescription.

  • Over-the-Counter Medications: Don’t forget to list any over-the-counter (OTC) medications, supplements, or vitamins you’re taking, and any you’re thinking about starting.

  • Recent Changes: Note any recent changes in your medications or dosages.

Note any recent changes in your health

Keep track of any new symptoms or changes in your health:

  • New Symptoms: Note any new or worsening symptoms, such as pain, fatigue, or changes in appetite.

  • Measurements: If applicable, record any recent measurements like blood pressure, weight, or blood sugar levels.

Prepare questions for your doctor

Make a list of questions and have it ready to help you get the most out of your appointment, such as:

  • Symptoms: Ask about any symptoms or concerns you have.

  • Treatment Options: Inquire about treatment options, side effects, and alternatives.

  • Follow-Up: Ask about the next steps and any follow-up appointments or tests.

Next, we’ll create the right environment for a successful virtual visit. 

Setting Up Your Space

Redhead with airpods and green wall

For the best virtual visit experience, make sure your environment is prime and ready to go.

Choose a private area for your appointment

Select the right environment for your virtual visit is essential to minimize interruptions and maintain privacy:

  • Choosing the Right Space: Select a quiet and private room where you can close the door and you won’t be disturbed.

  • Inform Household Members: Let others in your household know about your appointment to avoid disturbances.
  • Minimize Background Noise: Close windows and doors, and turn off any noisy appliances.

  • Ensure Good Lighting:
    • Natural Light: Natural light is best so the doctor can see you clearly. Position yourself facing a window if possible.

    • Artificial Light: If not, use a lamp if natural light is not available. Avoid backlighting (light shining from behind you), which can make it hard for your doctor to see you.

Keep water, pen and paper nearby 

Taking notes during your appointment can help you remember important information. And having water nearby can be helpful in case you get warm or have to cough during the call:

  • Stay Hydrated: Drinking water can help keep your throat clear and prevent coughing.

  • Comfort: Having water on hand can make you feel more comfortable during the call.

Log on before your appointment time

Being on time for your appointment shows respect for your doctor’s schedule. To ensure a smooth virtual check-in:

  • Check Your Connection: Ensure your internet connection is stable and your device is ready.

  • Log In Early: Try to log in at least 10 minutes before your appointment time in case of  any technical issues.

OK, you’re ready! You’re logged in and seated in a quiet, well-lit room with your water, pen, medical history, prescriptions, and questions. Let’s go!

During the Virtual Visit

Doctor with teal scrubs and patient virtual meeting

Now, let’s go through what to do during your virtual doctor appointment.

Speak clearly and concisely

Clear communication is essential for a successful virtual visit (Coleman, 2020):

  • Speak Slowly: Speak slowly and clearly to ensure your doctor understands you.

  • Be Concise: Try not to ramble. Get to the point quickly to make the most of your appointment time.

  • Ask Questions: Don’t be afraid to ask your doctor about anything you need to know or don’t understand.

Show any visible symptoms to the camera 

If you have visible symptoms, such as a rash or swelling, adjust your camera angle to clearly show the affected area.

Take notes on doctor’s advice and next steps

Taking notes can help you remember important information:

  • Write Down Instructions: Note any instructions or advice from your doctor, and confirm it with them.

  • List Follow-Up Actions: Record any follow-up actions, such as scheduling tests or appointments.

Confirm how to fill your prescriptions

Multi colored pills illustration

Be sure you know how and when to get your prescriptions after a virtual visit:

  • Pharmacy Information: Make sure your doctor has the correct pharmacy information.

  • E-Prescriptions: Your doctor may send an e-prescription to your pharmacy.

Finally, let’s discuss what to do after your virtual visit.

Follow-Up Actions

Redhead writing notes with green wall

Schedule follow-up appointments and access your medical records online

Follow-up appointments are often necessary for ongoing care. Your virtual doctor visit may be shorter than an in-person visit. Before you go, don’t forget to schedule your follow-up appointment if needed, and learn how to access your records online.

  • Contact Information: Label your doctor’s contact information in your phone so it’s there when you need to call them.

  • Patient Portal: Most healthcare providers offer a patient portal where you can access your visit summary and medical records. You can also schedule follow-up appointments there as an alternative to a call.

  • Download Records: Download and save important documents for your records.

Conclusion

Virtual doctor visits offer a convenient way to receive medical care, and with the right preparation, are just as effective as in-person appointments. By ensuring a stable internet connection, testing your device, gathering your medical information, and setting up a suitable space, you can make the most of your telehealth visit.

Don’t hesitate to ask questions and get clarification during your virtual doctor visit. Remember to communicate clearly, take notes, and follow up on any actions they recommend. With practice, you’ll find that telehealth can be a valuable tool to manage your health and wellness.

Do you prefer to use telehealth services or see your doctor in person? Why?

References

5 Common Misconceptions about Telehealth: What Research Has to Say. (n.d.). Solutionreach. Retrieved from https://www.solutionreach.com/blog/10-misconceptions-about-telehealth-and-what-research-has-to-say-about-it

Coleman, C. (2020. Health Literacy and Clear Communication Best Practices for Telemedicine. Health Literacy Research and Practice;4(4):e224-e229. doi:10.3928/24748307-20200924-01.

Hasselfeld, B. W. (n.d.). Benefits of Telemedicine. Johns Hopkins Medicine. Retrieved from https://www.hopkinsmedicine.org/health/treatment-tests-and-therapies/benefits-of-telemedicine

Henderson, E. (2023). Virtual or in person: Which kind of doctor’s visit is better, and when it matters. (2023). News Medical. Retrieved from https://www.news-medical.net/news/20230306/Virtual-or-in-person-Which-kind-of-doctore28099s-visit-is-better-and-when-it-matters.aspx

How do virtual visits work? (2023). UnitedHealthcare. Retrieved from https://www.uhc.com/news-articles/benefits-and-coverage/virtual-visits

Lee, C. (2023). Common Misconceptions About Working in Telemedicine. Retrieved from https://openloophealth.com/blog/common-misconceptions-about-working-in-telemedicine

Lee, E. C., Grigorescu, V. Enogieru, I., Smith, S. R. Samson, L. W., Conmy, A. B. , & De Lew, N. (2023). Updated National Survey Trends in Telehealth Utilization and Modality (2021-2022). Assistant Secretary for Planning and Evaluation (ASPE). Retrieved from  https://aspe.hhs.gov/sites/default/files/documents/7d6b4989431f4c70144f209622975116/household-pulse-survey-telehealth-covid-ib.pdf

Robeznieks, A. (2023). How telehealth’s future came into clearer view in 2023. American Medical Association (AMA). Retrieved from https://www.ama-assn.org/practice-management/digital/how-telehealth-s-future-came-clearer-view-2023

Stewart, C. (2024). Telemedicine – statistics and facts. Statista. Retrieved from https://www.statista.com/topics/12106/telemedicine/

Telehealth: What Is It, How to Prepare, Is it Covered? (n.d.). National Institute on Aging. Retrieved from https://www.nia.nih.gov/health/medical-care-and-appointments/telehealth-what-it-how-prepare-it-covered

Telehealth for rural areas. (2024). Health Resources & Services Administration (HRSA). Retrieved from https://telehealth.hhs.gov/providers/best-practice-guides/telehealth-for-rural-areas/access-to-internet-and-other-telehealth-resources

The Pros and Cons of Virtual Care. (2022). bravo. Retrieved from https://www.bravowell.com/resources/the-benefits-of-virtual-healthcare

Top 10 Telemedicine Myths. (n.d.). WeHealth Retrieved from https://wehealth.nyc/top-10-telemedicine-myths/

Why use telehealth? (2024). Health Resources & Services Administration (HRSA). Retrieved from https://telehealth.hhs.gov/patients/why-use-telehealth

Zulman, D. M., & Verghese, A. (2021). Virtual Care, Telemedicine Visits, and Real Connection in the Era of COVID-19: Unforeseen Opportunity in the Face of Adversity. JAMA; 325(5), 437–438. doi:10.1001/jama.2020.27304