Nutrition and Diet Apps: Do They Really Help with Weight Loss? 

Nutrition and Diet Apps: Do They Really Help with Weight Loss? 

by Ree AI Health Tech

In an era where smartphones are our constant companions, nutrition and diet apps have emerged as popular tools for those seeking to shed pounds and encourage healthy eating habits. But when you look past the hype and cool interfaces, do they really work? 

It appears so. Research shows that users who regularly use diet and nutrition apps to track their food intake experience 10% more weight loss compared to those who don’t use such apps. 

The effectiveness of diet apps depends on many factors. Let’s explore nutrition and diet apps to learn about their true impact on weight loss and overall health.

In this article, we’ll use the terms “diet app” and “nutrition app” interchangeably.

Contents

Understanding Diet Apps

Diet apps have become a staple in the health and wellness industry, offering users a convenient way to track their nutritional intake and manage their diets. But what exactly are diet apps, and how do they work?

Checking strawberries with phone

Definition and types of diet apps

Diet apps help users track food, manage diets, and support weight loss or maintenance goals. They come in various forms, including:

  • Calorie counter apps: These apps, like MyFitnessPal, focus on helping users track calorie intake and monitor nutritional quality.

  • Recipe apps: Apps like Paprika provide healthy meal options and cooking instructions tailored to dietary preferences.

  • Niche diet tracking apps: Targeted at specific dietary needs, such as vegetarian or diabetic diets, these apps offer specialized tracking and advice.

  • Fitness apps: These integrate diet tracking with physical activity monitoring, offering a holistic approach to health management.

Most diet apps share common features that make them effective tools for users:

  • Food logging: Allows users to record meals through typing, voice logging, or photographing food items.

  • Calorie and nutrient tracking: Tracks daily intake of calories, carbohydrates, proteins, and fats.

  • Goal setting and progress tracking: Users can set weight loss goals and track their progress over time.

  • Integration with other services: Some apps offer integration with food delivery services or virtual consultations with dietitians.

Fiesta taco spread
Source: Styled Stock Society

How diet apps aim to support weight loss efforts

Diet apps support weight loss by providing users with tools to monitor their dietary habits, set achievable goals, and get feedback on their progress. They often include motivational features, such as reminders and rewards, to encourage consistent use.

By fostering awareness and accountability, these apps can help users make informed dietary choices and maintain a balanced diet.

The Science Behind Diet App Effectiveness

Diet apps are popular, but how effective are they in achieving weight loss and improving health outcomes?

Overview of research studies on diet app outcomes

Research indicates that diet apps can positively influence nutritional behaviors and health outcomes: 

  • Villinger et al (2019 found that app-based interventions improved nutrition behaviors and obesity indices, such as body mass index (BMI).

  • Meta-analyses from different studies over the past 2 decades that included 12 weight loss app trials showed that using these apps led to small, but significant weight and BMI decreases, compared to not using apps (Ufholz & Werner, 2023).

  • Another study of 14 apps for people with diabetes found similar results, especially for those who were more overweight (Ufholz & Werner, 2023).
  • Wang et al. (2016) highlighted that users consider diet apps effective in promoting healthy eating and exercise, particularly when using them consistently over time. 
Source: Market.us Media

Factors that contribute to diet app success

Everyone has their own goals and reasons for using nutrition and diet apps. What works for one person might not work for another. 

Fitness apps are more popular than nutrition apps (König et al., 2021). While we know a lot about why people use fitness trackers, nutrition apps are different, because they need more input from users, and give feedback differently. This might affect how people feel about using them (König et al., 2021).

People have different motivations for trying these apps can vary (König et al., 2021):

  • Their current health

  • What they need from the app

  • What they hope to achieve by using it
Colorful fruit and veg flatlay w phone

Several factors that contribute to an app’s success include its:

  • User engagement: Regular and long-term use of diet apps is associated with better outcomes.

  • Behavior change techniques: Effective apps often include techniques like goal setting, feedback, and social support.

  • Customization: Apps that tailor their features to individual needs tend to be more successful (Wang et al., 2016).

Weight loss apps

Many things affect how people use weight loss apps, such as:

  • Customization options

  • If it’s fun to use

  • Ease of use

  • Social feature to connect with others

  • Helpful features like:
    • Progress trackers

    • Reminders

    • Feedback 

Nutrition apps

People use nutrition apps for different reasons. Some want to:

  • Keep track of what they eat

  • Eat healthier foods

  • Gain weight
shrimp salad
Source: Styled Stock Society

For users that don’t use these apps, it’s because they (König et al., 2021):

  • Don’t think they need them

  • Prefer other methods like paper diaries

  • Would rather use their smartphones for other things

Limitations of current research on diet app effectiveness

Despite promising findings, there are limitations in the research:

  • Heterogeneity in study designs: Variations in study methodologies and outcomes make it challenging to compare results.

  • Short-term focus: Many studies focus on short-term outcomes, leaving long-term effectiveness less understood.

  • User diversity: Differences in user demographics and app usage patterns can affect results (Villinger et al., 2019).

Benefits of Using Diet Apps

Diet apps offer several advantages that can support users in their weight loss journeys.

Measuring tape with grapes apples phone

Increased awareness of calorie intake and nutritional choices

One of the primary benefits of diet apps is the increased awareness they provide regarding calorie intake and nutritional choices. 

By logging meals and tracking nutrients, users can better understand their dietary habits and make informed decisions. This heightened awareness can lead to healthier eating patterns and weight management (Ufholz & Werner, 2023).

Convenience and accessibility of tracking tools

Diet apps offer unparalleled convenience, allowing users to track their food intake anytime and anywhere. With features like barcode scanning and extensive food databases, users can easily log meals and monitor their progress. This accessibility makes it easier for individuals to stay on track with their dietary goals.

Motivation through goal-setting and progress visualization

Many diet apps include goal-setting features and visual progress trackers, which can motivate users to stay committed to their weight loss goals. By setting achievable targets and seeing their progress, users are more likely to maintain their efforts and achieve desired outcomes.

However, some users lose interest in these apps over time because they (König et al., 2021):

  • Stop seeing progress

  • Get bored

  • Find the app’s features too limited

Potential Drawbacks and Limitations

While diet apps offer numerous benefits, they also have potential drawbacks and limitations.

sliced oranges lemons grapefruit
Source: Styled Stock Society

Common challenges faced by diet app users

Despite their success, users often face challenges such as maintaining motivation, dealing with inaccurate food databases, and managing time constraints. Addressing these challenges can help users stay on track and achieve their desired outcomes (Wang et al., 2016).

Risk of obsessive behavior and unhealthy relationships with food

For some users, the constant tracking of calories and nutrients can lead to obsessive behavior and an unhealthy relationship with food. It’s important for users to maintain a balanced perspective and avoid becoming overly fixated on numbers.

Accuracy concerns with calorie counting and nutrient tracking

Woman in kitchen making a veggie plate
Source: Styled Stock Society

The accuracy of calorie counting and nutrient tracking can vary depending on the app and the user’s input. Inaccuracies in food logging can lead to misleading data, affecting the app’s effectiveness in helping users achieve their goals.

One-size-fits-all approach vs. personalized nutrition needs

Many diet apps adopt a one-size-fits-all approach, which may not cater to individual nutritional needs. Personalized nutrition plans, often developed with professional guidance, can be more effective in addressing unique dietary requirements.

Maximizing the Effectiveness of Diet Apps

To get the most out of diet apps, users should consider several strategies.

Tips for choosing the right diet app

Selecting the right diet app is crucial for success. Users should look for apps that offer features aligned with their goals, such as calorie counting, nutrient tracking, or meal planning. 

Reading reviews and trying out free versions can help users find the best fit. Users’ opinions about an app’s design, how easy it is to use, and how well it works are just as important as the information the app provides. 

For example, some users may report themes in app reviews when it is too complex, doesn’t offer enough customization, or is too focused on counting calories. These apps sometimes fail to keep users motivated for long-term weight management (Zečević et al, 2021). 

Best practices for using diet apps as part of a holistic approach

Woman standing by window looking at phone
Source: Styled Stock Society

Using diet apps as part of a holistic approach to health can enhance their effectiveness. 

This includes combining app use with regular physical activity, balanced nutrition, and mindful eating practices. Apps should be seen as tools that complement a healthy lifestyle (Wang et al., 2016).

Pick apps that integrate into your daily routine

How well a nutrition app fits into someone’s daily life can affect whether they start and keep using it. 

Some people stop using apps because they can’t use them at work, or the apps get in the way of their daily activities and social life (König et al., 2021).  So users are more likely to use apps that work well with how people usually use their smartphones. 

Create a tracking habit

Getting into the habit of using a nutrition app is important. 

Some people stop using apps because they forget about them, so apps that help users form a habit are less likely to be abandoned. To encourage people to keep using them, nutrition apps need features that help users make tracking a regular habit (König et al., 2021).

Enter accurate data

Source: Styled Stock Society

Before entering calorie information, weigh your food with a calibrated kitchen scale, or calculate the correct amount of packaged food based on the serving size on its nutritional label. If you stay honest and enter accurate data into the diet app, it will show you the real picture on your path to better eating habits.

Combine app use with professional guidance

Fitness and Weight Loss flatlay

For optimal results, users may benefit from combining app use with professional guidance from dietitians or nutritionists. These experts can provide personalized advice and help users navigate any challenges they encounter with the app.

For example, one survey found that over half of diabetes doctors recommend mobile apps to patients–usually MyFitnessPal, CalorieKing, and Fitbit (Ufholz & Werner, 2023). 

Doctors prefer apps over paper tracking because they’re:

Most apps are free, and have helpful features like barcode scanners to make calorie-counting easier.

Lessons learned from long-term app users

Woman eating salad in bowl

Long-term users of diet apps often emphasize the importance of consistency, patience, and flexibility. They recommend setting realistic goals, being open to adjusting plans, and using the app as a supportive tool rather than a strict guide (Wang et al., 2016).

Conclusion

Diet apps can be powerful allies in the quest for better health and weight management, offering convenience, insights, and motivation at our fingertips. However, their effectiveness ultimately depends on how we use them. 

By approaching these tools with realistic expectations, combining them with sound nutritional knowledge, and using them as part of a broader health strategy, we can harness their potential to support lasting lifestyle changes. The most effective diet app is the one that works for you and your unique needs. Why not give one a try and see how it could complement your health journey?

References

Bell, E. (2024). 5 Common Mistake to Avoid When Using Diet Apps. Reviewed (USA Today). Retrieved from https://reviewed.usatoday.com/health/features/diet-apps-avoid-common-mistakes

Deb, T. (2024). Diet and Nutrition Apps Statistics 2024 By Tracking, Health and Wellness. Market.us Media. Retrieved from https://media.market.us/diet-and-nutrition-apps-statistics/

Kalinin, K. (2024). How to Make a Nutrition or Diet App: Guide for 2024. Topflight. Retrieved from https://topflightapps.com/ideas/diet-and-nutrition-app-development/

König, L. M., Attig, C., Franke, T., & Renner, B. (2021). Barriers to and Facilitators for Using Nutrition Apps: Systematic Review and Conceptual Framework. JMIR MHealth and UHealth; 9(6). doi.org/10.2196/20037

Ufholz, K., & Werner, J. (2023). The Efficacy of Mobile Applications for Weight Loss. Current  Cardiovascular Risk Reports; 17, 83–90. doi.org/10.1007/s12170-023-00717-2

Villinger, K., Wahl, D. R., Boeing, H., Schupp, H. T., & Renner, B. (2019). The effectiveness of app‐based mobile interventions on nutrition behaviours and nutrition‐related health outcomes: A systematic review and meta‐analysis. Obesity Reviews; 20(10), 1465-1484. doi.org/10.1111/obr.12903

Wang, Q., Egelandsdal, B., Amdam, G. V., Almli, V. L., & Oostindjer, M. (2016). Diet and Physical Activity Apps: Perceived Effectiveness by App Users. JMIR MHealth and UHealth; 4(2). doi.org/10.2196/mhealth.5114  

Zečević, M., Mijatović, D., Koklič, M. K., Žabkar, V., & Gidaković, P. (2021). User Perspectives of Diet-Tracking Apps: Reviews Content Analysis and Topic Modeling. Journal of Medical Internet Research; 23(4). doi.org/10.2196/25160

Telehealth Mental Health Therapy: A Comprehensive Guide

Telehealth Mental Health Therapy: A Comprehensive Guide

by Ree AI Health Tech Med Tech

Telehealth mental health therapy has become increasingly popular, offering a convenient and accessible way for people to receive mental health support. This article will explore the world of online therapy, its benefits, challenges, and best practices for both providers and patients.

Contents

What is Telehealth Mental Health Therapy?

Telehealth mental health therapy (also known as telemental health, teletherapy, telepsychiatry, or online therapy) is the delivery of mental health services through digital platforms. It allows patients to connect with licensed mental health professionals remotely using video conferencing, phone calls, or text-based communication.

Definition and key components of telehealth mental health therapy

Woman in green sweater talking to doctor on Zoom

Telehealth therapy encompasses a wide range of mental health services provided through technology. The key components include:

  • Video conferencing sessions

  • Phone therapy sessions

  • Text-based therapy

  • Online mental health assessments

  • Digital tools and resources for mental health management

Types of mental health services offered via telehealth

Telehealth platforms offer various mental health services, including:

  • Individual therapy

  • Couples counseling

  • Group therapy

  • Psychiatry and medication management

  • Crisis intervention

85% of mental health providers offered telehealth services during the COVID-19 pandemic, with many saying they’d continue offering them services in the future (Pierce et al., 2021).

In an AAP study, 85% of pediatricians said they use telehealth for mental health visits, and over 80% of them said telehealth was very or moderately effective for mental health visits.

Platforms and technologies used for online therapy sessions

Several platforms and technologies are used to facilitate online therapy sessions:

  • HIPAA-compliant video conferencing software (Zoom for Healthcare, Doxy.me)

  • Secure messaging platforms

  • Mobile apps for mental health support

  • Virtual reality (VR) platforms for exposure therapy

For examples of how some organizations have successfully used telehealth in treatment programs for people experiencing homelessness, substance abuse disorders and mental disorders, review Chapter 4, “Examples of Telehealth Implementation in Treatment Programs from the Substance Abuse and Mental Health Services Administration (SAMHSA). 

Benefits of Online Mental Health Support

Telehealth mental health therapy offers numerous advantages over traditional in-person therapy.

Improved accessibility for rural and underserved populations

Telehealth therapy greatly improves access to mental health care for people in remote or underserved areas.

A 2024 study noted that many health providers had reduced no-show rates for behavioral health, and increased patient adherence to recommended behavioral health visits. One reason why is the potential for telehealth to mitigate anxieties that can surround in-person visits (Azar et al., 2024).

Lin et al (2018) found that health centers located in rural areas were more likely to use telehealth for mental health care, compared to those in urban areas.

A 2019 study found that telehealth significantly improved access to mental health care for rural populations, with a 45% increase in utilization of mental health services (Barnett et al., 2019).

Flexibility in scheduling and location

Online therapy allows for greater flexibility in scheduling appointments and choosing a comfortable location for sessions, which is beneficial for:

  • People with busy work schedules

  • Parents with childcare responsibilities

  • Individuals with mobility issues or disabilities

Less stigma 

Telehealth therapy can help reduce the stigma associated with seeking mental health support. Allowing patients to receive care from the privacy of their own homes removes the potential embarrassment of being seen entering a therapist’s office.

Cost-effectiveness compared to traditional therapy

Online therapy can be more cost-effective than traditional in-person therapy. A 2020 study found that telehealth mental health services were about 53% less expensive than in-person services (Lattie et al., 2020).

Challenges and Limitations of Telehealth Therapy

While telehealth therapy offers many benefits, it also comes with its own set of challenges and limitations.

Software and internet connectivity issues

One of the most common challenges in telehealth therapy is technical difficulties. These can include:

  • Poor internet connection

  • Audio or video quality issues

  • Software glitches

Younger generations tend to find virtual doctor visits easier than older generations. In any case, minimize these issues with a backup plan, like switching to a phone call if video conferencing fails.

Privacy and confidentiality concerns

Ensuring privacy and confidentiality in online therapy sessions is crucial. Therapists must use HIPAA-compliant platforms and take steps to protect patient information. patients should also be aware of their surroundings and ensure they have a private space for sessions.

Difficulty reading non-verbal cues

In video therapy sessions, it can be challenging for therapists to pick up on subtle non-verbal cues that might be more apparent in person. 68% of therapists reported difficulty in observing non-verbal communication during online sessions (Stoll et al., 2018).

Limitations for certain types of therapy or severe mental health conditions

While telehealth therapy is effective for many mental health conditions, it may not be suitable for all situations. Some limitations include:

  • Severe mental health conditions requiring in-person monitoring

  • Certain types of group therapy

  • Some forms of play therapy for children

How to Choose a Telehealth Mental Health Provider

If you’re considering telehealth therapy, here’s what to look for when selecting a provider for the best therapy experience.

Licenses and credentials

When choosing a telehealth therapist:

  • Verify the therapist’s license and credentials

  • Check if they are licensed to practice in your state

  • Look for specialized training in telehealth therapy

Platforms and security measures

Ensure that the therapist uses a secure, HIPAA-compliant platform for sessions. Ask about their privacy policies and data protection measures.

Insurance coverage and payment options

Check if your insurance covers telehealth therapy services. Many insurance providers have expanded their coverage for online mental health support in recent years. The Kaiser Family Foundation’s 2023 Employer Health Benefits Survey found that 91% of large employers included telehealth coverage in their health plans.

Assessing the fit between therapist and patient in a virtual setting

Finding the right therapist is crucial for successful therapy. Consider:

  • The therapist’s areas of expertise

  • Their approach to therapy

  • Your comfort level during initial consultations

Many telehealth platforms offer free initial consultations to help you find the right fit.

Best Practices for Effective Telehealth Therapy Sessions

To get the most out of telehealth therapy, therapists and patients should follow certain best practices.

Older woman using tablet

Set SOPs

Before starting telehealth services, the American Psychiatric Association recommends that providers assess their needs for training, space, and types of services. Organizations offering online mental health care should create standard procedures (SOPs), including quality improvement plans and ways to document provider credentials. 

Create a suitable environment for online sessions

Set up a quiet, private space for therapy sessions. This might include:

  • Using headphones for better audio quality and privacy

  • Ensuring good lighting for video sessions

  • Minimizing potential distractions

Prepare your tech and make backup plans

Before each session:

  • Test your internet connection

  • Ensure your device is fully charged

  • Have a backup plan (e.g., phone number) in case of technical issues

Establish rapport and trust

The American Psychological Association recommends developing a standard method for identifying both patients and providers at the start of each session. This could involve the provider stating their name and credentials, and asking the patient to provide their name and location. These guidelines help ensure professional and effective telehealth mental health services (Palmer et al., 2022).

Building a strong therapeutic relationship is just as important in online therapy as it is in person. Therapists should:

  • Use active listening techniques

  • Maintain eye contact by looking at the camera

  • Encourage open communication about the online therapy experience

Do therapy exercises and homework remotely

Woman touching cell phone with pink fingernails

Many therapeutic techniques can be adapted for online sessions. This might include:

  • Screen sharing for worksheets or educational materials

  • Using online tools for mood tracking or journaling

  • Assigning and reviewing homework through secure messaging platforms

A 2020 study found that 89% of patients were satisfied with their online therapy experience when therapists effectively adapted their techniques for the virtual setting (Wind et al., 2020).

Carry malpractice insurance

The American Telemedicine Association recommends telehealth providers to get malpractice insurance that covers online therapy (Palmer et al, 2022). 

When providing behavioral health care via telehealth, consult the American Psychological Association and American Psychiatric Association standards of care to ensure you’re providing ethical, quality care (Palmer et al., 2022).

The Future of Telehealth in Mental Health Care

The field of telehealth mental health therapy is rapidly evolving, with exciting developments on the horizon.

Some emerging trends in telehealth mental health care include:

  • AI-powered chatbots for initial assessments and support

  • VR therapy to treat phobias and post-traumatic stress disorder (PTSD)

  • Wearable devices for real-time mood and stress monitoring

Integration with traditional therapy models

Many mental health providers are adopting a hybrid model, combining in-person and online therapy sessions. This approach allows for greater flexibility and personalization of care.

Potential for AI and machine learning in mental health support

AI and machine learning can revolutionize mental health care by:

  • Analyzing patterns in speech and facial expressions to detect early signs of mental health issues

  • Providing personalized treatment recommendations based on large datasets

  • Offering 24/7 support through AI-powered chatbots

Ongoing research and development in the field

Researchers continue to study the effectiveness of telehealth therapy and develop new technologies to improve mental health care. A 2022 meta-analysis of 56 studies found that telehealth therapy was as effective as in-person therapy for treating a wide range of mental health conditions (Fernandez et al., 2022).

Conclusion 

Telehealth mental health therapy can be a convenient, effective, and accessible way to access mental health support, especially in rural and underserved areas.

Whether you’re considering online therapy, or just curious about its potential, the growth of telehealth mental health services marks an exciting development in the field of mental health care. Take the first step towards better mental health today by exploring the telehealth options available to you.

References

AAP Research. (2023). AAP study shows telehealth use common in pediatric care. American Academy of Pediatrics (AAP). Retrieved from https://publications.aap.org/aapnews/news/23772/AAP-study-shows-telehealth-use-common-in-pediatric

American Psychiatric Association. (2022). Best Practices in Synchronous Videoconferencing-Based Telemental Health. Retrieved from https://www.psychiatry.org/getattachment/b87211d5-81bb-4d4f-af73-9caa738c2a1c/Resource-Document-Telemental-Health-Best-Practices.pdf/

Azar, R., Chan, R., Sarkisian, M., Burns, R. D., Marcin, J. P. , Gotthardt, C. De Guzman, K. R., Rosenthal, J. L., & Haynes, S. C. (2024). Adapting telehealth to address health equity: Perspectives of primary care providers across the United States. Journal of Telemedicine and Telecare; 1-7. doi:10.1177/1357633X241238780

Barnett, M. L., Ray, K. N., Souza, J., & Mehrotra, A. (2019). Trends in Telemedicine Use in a Large Commercially Insured Population, 2005-2017. JAMA; 320(20), 2147-2149.

Berger, E. (2021). No-Cancel Culture: How Telehealth is Making it Easier to Keep That Therapy Session. Kaiser Family Foundation (KFF) Health News. Retrieved from https://kffhealthnews.org/news/article/no-cancel-culture-how-telehealth-is-making-it-easier-to-keep-that-therapy-session/

Dr. Josh. The Impact of Telemedicine on Mental Health. SmartClinix. Retrieved from https://smartclinix.net/the-impact-of-telemedicine-on-mental-health/

Fernandez, E., Woldgabreal, Y., Day, A., Pham, T., Gleich, B., & Aboujaoude, E. (2022). Live psychotherapy by video versus in-person: A meta-analysis of efficacy and its relationship to types and targets of treatment. Clinical Psychology & Psychotherapy; 29(4), 1307-1321.

How do I use telehealth for behavioral health care? (n.d.). Health Resources & Services Administration (HRSA). Retrieved from  https://telehealth.hhs.gov/patients/additional-resources/telehealth-and-behavioral-health

Kaiser Family Foundation. (2023). 2023 Employer Health Benefits Survey. Retrieved from https://www.kff.org/report-section/ehbs-2023-summary-of-findings/

Lattie, E. G., Adkins, E. C., Winquist, N., Stiles-Shields, C., Wafford, Q. E., & Graham, A. K. (2020). Digital Mental Health Interventions for Depression, Anxiety, and Enhancement of Psychological Well-Being Among College Students: Systematic Review. Journal of Medical Internet Research; 22(7), e15396.

Lin, C. C., Dievler, A. , Robbins, C., Sripipatana, A., Quinn, M. & Nair, S. (2018). Telehealth in Health Centers: Key Adoption Factors, Barriers, and Opportunities. Retrieved from https://www.healthaffairs.org/doi/10.1377/hlthaff.2018.05125

Macmillan, C. (2021). Why Telehealth for Mental Health Care is Working. Yale Medicine. Retrieved from https://www.yalemedicine.org/news/telehealth-for-mental-health/

Palmer, C. S., Brown Levey, S. M., Kostiuk, M., Zisner, A. R., Tolle, L. W., Richey, R. M., & Callan, S. (2022). Virtual Care for Behavioral Health Conditions. Primary Care; 49(4), 641-657. doi.org/10.1016/j.pop.2022.04.008

Pierce, B. S., Perrin, P. B., Tyler, C. M., McKee, G. B., & Watson, J. D. (2021). The COVID-19 telepsychology revolution: A national study of pandemic-based changes in U.S. mental health care delivery. American Psychologist; 76(1), 14–25.

Stoll, J., Müller, J. A., & Trachsel, M. (2018). Ethical Issues in Online Psychotherapy: A Narrative Review. Frontiers in Psychiatry, 9, 698.

Telehealth for the Treatment of Serious Mental Illness and Substance Use Disorders. (2021). Substance Abuse and Mental Health Services Administration (SAMHSA). Retrieved from https://store.samhsa.gov/sites/default/files/pep21-06-02-001.pdf

Telehealth in Mental Health Counseling: Benefits and Barriers. (2023). Walsh University. Retrieved from https://online.walsh.edu/news/telehealth-mental-health-benefits-barriers/

What is Telemental Health? (n.d.). National Institute of Mental Health. Retrieved from https://www.nimh.nih.gov/health/publications/what-is-telemental-health

Wind, T. R., Rijkeboer, M., Andersson, G., & Riper, H. (2020). The COVID-19 pandemic: The ‘black swan’ for mental health care and a turning point for e-health. Internet Interventions; 20, 100317.

How AI in Telehealth Diagnosis Enhances Remote Healthcare

How AI in Telehealth Diagnosis Enhances Remote Healthcare

by Ree AI Health Tech Med Tech

With 76% of U.S. hospitals using telehealth services, AI plays a big role in improving diagnostic accuracy and patient care. In fact, the U.S. telehealth market is expected to reach a value of $590.6 billion by 2032. AI in telehealth diagnosis is a major factor in this surge.

Source: Tateeda

Let’s explore how AI is enhancing medical diagnosis in telehealth, and its applications.

Contents

Applications of AI in Telehealth Diagnosis

AI in healthcare

AI refers to algorithms (computer systems) that can perform tasks that typically require human intelligence. In healthcare, AI encompasses a wide range of technologies designed to assist medical professionals in various aspects of patient care (Davenport & Kalakota, 2019). These applications include:

AI’s ability to process vast amounts of data quickly and identify patterns makes it an invaluable tool in the medical field, where precision and speed can make a significant difference in patient outcomes.

How AI integrates with telehealth platforms

Telehealth platforms are increasingly incorporating AI technologies to enhance their capabilities. This integration allows for more sophisticated remote healthcare services. Here’s how AI typically works within a telehealth system:

  1. Data collection: AI systems gather patient information from various sources, including electronic health records (EHR), wearable devices, and patient-reported symptoms.
  1. Analysis: Advanced algorithms process this data to identify potential health issues or risks.
  1. Decision support: AI provides healthcare providers with insights and recommendations to aid in diagnosis and treatment planning.
  1. Patient interaction: Some AI systems can directly interact with patients through chatbots or virtual assistants, offering health advice and virtual triage services.

Key benefits of AI-powered diagnosis in telehealth

Incorporating AI into telehealth diagnosis offers several advantages:

  • Faster diagnoses: By automating certain aspects of the diagnostic process, AI can help healthcare providers reach conclusions more rapidly.
  • Cost-effectiveness: Telehealth can be cost-effective for both healthcare providers and patients. It reduces overhead costs for healthcare facilities, and lowers patient expenses related to transportation and time off work.

  • Increased accessibility: AI-powered telehealth services can extend quality healthcare to underserved areas where specialist expertise may be limited.
  • Consistency: AI systems can provide consistent analysis and recommendations, promoting similar diagnoses from different healthcare providers.

Hah & Goldin (2022) looked at how doctors use different types of patient information, especially in telehealth settings, to see where AI could help doctors manage complex patient information. As telehealth grows, doctors need to be able to make diagnoses using digital information. However, the increasing amount of patient data from mobile devices can be overwhelming for doctors.

They recommend that AI developers understand how doctors process information to create better AI tools. They also suggest that doctors should receive training in managing multimedia information as part of their education.

The Patient Experience with AI-Driven Telehealth

Now that we understand AI’s role in telehealth, it’s important to consider how these advances affect patients directly.

Hand holding phone with AI health chatbot conversation

Appointment and medication reminders

AI–powered chatbots and virtual assistants can help patients schedule and remember their doctor appointments. They can also remind patients when to take their medicines or other intermittent care they otherwise may forget.

User-friendly interfaces for remote consultations

AI is helping to create more intuitive and user-friendly interfaces for telehealth platforms. These interfaces often include:

  • Chatbots for initial patient intake and triage

  • Voice-activated assistants for hands-free interaction

  • Simplified data input methods for patients to report symptoms

Research has shown that well-designed AI interfaces can improve patient engagement and satisfaction with telehealth services.

Personalized care recommendations

AI systems can analyze individual patient data to provide personalized care recommendations. This may include:

  • Tailored treatment plans based on a patient’s medical history and genetic profile

  • Personalized medication dosage recommendations

  • Lifestyle and diet suggestions based on a patient’s specific health conditions

AI health coaching can significantly improve outcomes for patients with chronic conditions.

24/7 availability of AI-powered diagnostic tools

One of the key advantages of AI in telehealth is its ability to provide round-the-clock access to diagnostic tools. This includes:

  • Symptom checkers that patients can use at any time

  • Automated triage systems to direct patients to appropriate care levels

  • Continuous monitoring of patient data from wearable devices

Research proves that AI health services available 24/7 help treat problems earlier, particularly for patients chronic conditions that require timely treatment.

Current AI Technologies in Telehealth Diagnosis

Now that we understand how AI in telehealth improves patient engagement, let’s look at the specific technologies making this possible.

Machine learning algorithms for symptom analysis

Machine learning (ML), a subset of AI, is playing a crucial role in telehealth diagnosis through symptom analysis. These algorithms can:

  • Process patient-reported symptoms and medical histories

  • Compare symptoms against vast databases of medical knowledge

  • Suggest potential diagnoses or areas for further investigation

For example, a study published in Nature Medicine showed that an ML model can accurately diagnose common childhood diseases based on symptoms and patient history (Liang et al., 2019).

As of Fall 2023, the Food and Drug Administration (FDA) approved 692 AI or ML medical devices (531 in radiology, 71 in cardiology and 20 in neurology).

Computer vision in dermatological assessments

Tele-dermatology is another application where AI can help with remote diagnosis. Computer vision (CV) technology is making significant strides in dermatological diagnoses through telehealth. Here’s how it works:

  1. Patients upload images of skin conditions through a telehealth platform.

  2. AI-powered computer vision analyzes the images, considering factors like color, texture, and shape.

  3. The system compares the images against a database of known skin conditions.

  4. Healthcare providers receive an analysis to aid in their diagnosis.

Some AI systems can match or even exceed dermatologists in accurately identifying skin cancers from images (Esteva et al., 2017).

For example, AI can be as accurate as experienced dermatologists when diagnosing skin cancers like melanoma. The AI uses complex algorithms to analyze images of skin lesions and identify potential cancers, and shows potential to improve cancer screening in other areas like breast and cervical cancer (Kuziemsky et al., 2019).

Natural language processing for patient communication

Doctor on mobile app

Natural language processing (NLP) is enhancing patient-provider communication in telehealth settings. NLP technologies can:

  • Interpret and analyze patient descriptions of symptoms

  • Generate summaries of patient-provider conversations for medical records

  • Translate medical jargon into patient-friendly language

Improving Diagnostic Accuracy with AI

AI technologies contribute to a crucial goal in healthcare: making diagnoses more accurate. Here’s how.

AI-assisted pattern recognition in medical imaging

Ultrasound turned slightly

One of the most promising applications of AI in telehealth diagnosis is in medical imaging. AI systems can analyze various types of medical images, including:

  • X-rays

  • MRIs

  • CT scans

  • Ultrasounds

These AI tools are adept at recognizing patterns and anomalies that may be difficult for the human eye to detect. For instance, a study published in Nature found that an AI system can identify breast cancer in mammograms with greater accuracy than expert radiologists (McKinney et al., 2020).

Clinical assessment

In the past, clinicians mainly relied on patient history and physical exams for diagnosis. Today, advanced tools like MRI and CT scans are common, but this has led to less focus on taking patient histories. While these high-tech tests make telehealth easier, they’re expensive and require special equipment (Kuziemsky et al., 2019).

Patient history is still crucial for diagnosis and can be done easily through telehealth without special tools. AI can guide the history-taking process, saving clinicians time, and making telehealth more effective and affordable. AI can even help patients make decisions when a doctor isn’t available, like in emergencies, with the help of a nurse.

Predictive analytics for early disease detection

AI-powered predictive analytics are helping healthcare providers identify potential health issues before they become serious. This technology:

  • Analyzes patient data from various sources, including EHR and wearable devices

  • Identifies patterns that may indicate increased risk for certain conditions

  • Alerts healthcare providers to patients who may benefit from preventive interventions

Reducing human error in remote diagnoses

Doctor giving patient pills

While human expertise remains crucial in healthcare, AI can help reduce errors in remote diagnoses. AI systems can:

  • Double-check diagnoses made by healthcare providers

  • Flag potential inconsistencies or overlooked factors

  • Provide second opinions, especially in complex cases

Managing Data Privacy and Security Risks

I wrote a deep analysis on how healthcare providers can manage data privacy and assuage patient concerns about the security of their information, which I won’t repeat here.

AI and Security of Patient Info

Conclusion

AI enhances telehealth diagnosis by offering improved accuracy, accessibility, and efficiency in remote healthcare. As technology continues to advance, we can expect even more innovative solutions that will bridge the gap between patients and healthcare providers. The future of AI in telehealth diagnosis is bright, promising a world where quality healthcare is just a click away. 

References

Altman, S. & Huffington, A. (2024). AI-Driven Behavior Change Could Transform Health Care. Time. Retrieved from https://time.com/6994739/ai-behavior-change-health-care/

Davenport, T., & Kalakota, R. (2019). The potential for artificial intelligence in healthcare. Future Healthcare Journal; 6(2), 94-98.

Esteva, A., Kuprel, B., Novoa, R. A., Ko, J., Swetter, S. M., Blau, H. M., & Thrun, S. (2017). Dermatologist-level classification of skin cancer with deep neural networks. Nature; 542(7639), 115-118.

Future of Health: The Emerging Landscape of Augumented Intelligence in Health Care. (2023). American Medical Association (AMA) and Manatt Health. Retrieved from https://www.ama-assn.org/system/files/future-health-augmented-intelligence-health-care.pdf/

Gatlin, Harry. (2024). The Role of AI in Enhancing Telehealth Services. SuperBill. Retrieved from https://www.thesuperbill.com/blog/the-role-of-ai-in-enhancing-telehealth-services/

Hah, H., & Goldin, D. (2022). Moving toward AI-assisted decision-making: Observation on clinicians’ management of multimedia patient information in synchronous and asynchronous telehealth contexts. Health Informatics Journal. doi.org/10.1177_14604582221077049

Horowitz, B. T. (2024). Integrating AI with Virtual Care Solutioins Improves Patient Care and Clinicial Efficiencies. HealthTech. Retrieved from https://healthtechmagazine.net/article/2024/03/Integrating-ai-with-virtual-care-perfcon/

Kuziemsky, C., Maeder, A. J., John, O., Gogia, S. B., Basu, A., Meher, S., & Ito, M. (2019). Role of Artificial Intelligence within the Telehealth Domain: Official 2019 Yearbook Contribution by the members of IMIA Telehealth Working Group. Yearbook of Medical Informatics; 28(1), 35-40. doi.org/10.1055/s-0039-1677897

Liang, H., Tsui, B. Y., Ni, H., Valentim, C. C., Baxter, S. L., Liu, G., … & Xia, H. (2019). Evaluation and accurate diagnoses of pediatric diseases using artificial intelligence. Nature Medicine; 25(3), 433-438.

McKinney, S. M., Sieniek, M., Godbole, V., Godwin, J., Antropova, N., Ashrafian, H., … & Shetty, S. (2020). International evaluation of an AI system for breast cancer screening. Nature; 577(7788), 89-94.

Nazarov, V. (2024). AI in Telehealth: Revolutionizing Healthcare Delivery to Every Patient’s Home. Tateeda. Retrieved from https://tateeda.com/blog/ai-in-telemedicine-use-cases/

Sun, P. (2022). How AI Helps Physicians Improve Telehealth Patient Care in Real-Time. Arizona Telemedicine Program. Retrieved from https://telemedicine.arizona.edu/blog/how-ai-helps-physicians-improve-telehealth-patient-care-real-time

Amwell Telehealth Review: Is It Right for Your Healthcare Needs?

Amwell Telehealth Review: Is It Right for Your Healthcare Needs?

by Ree AI Health Tech Med Tech

In an era where digital healthcare is becoming increasingly prevalent, Amwell is a prominent player in the telehealth arena. But how does Amwell stack up against its competitors?

This in-depth Amwell telehealth review will explore the ins and outs of Amwell’s telehealth services, to help you decide if it’s the right choice for your healthcare needs.

Contents

What is Amwell and How Does It Work?

Amwell is a leading telehealth platform that connects patients with healthcare providers digitally. 

You can access their services from virtually anywhere with internet access or their mobile app. From urgent care to behavioral health, Amwell’s platform is designed to cater to various healthcare needs. 

Available medical services 

Screenshots from Amwell app in Apple's app store
Source: Apple App Store

Amwell offers a broad spectrum of medical services, including:

  • Primary Care: General health consultations.

  • Urgent Care: Immediate care for non-emergency conditions.

  • Behavioral Health: Therapy and counseling services.

  • Specialist Appointments: Access to dermatologists, dietitians, and more.

  • Prescriptions: Medication management and prescription refills.

How to schedule and start a virtual doctor visit 

Scheduling an appointment with Amwell is straightforward:

  1. Enroll: Create an account on the Amwell platform.
  2. Choose: Select a doctor based on their experience and ratings.
  3. Visit: Start your video call using secure, high-quality streaming video.

Most doctor visits last about 10 minutes, but you can extend the time if needed. These doctors can review your medical history, diagnose conditions, and prescribe medications if necessary.

Technical requirements

Older man talking to doctor on tablet - Tima Miroshnichenko
Source: Tima Miroshnichenko (Pexels)

To use Amwell, you need:

  • A computer or mobile device.

  • A stable internet connection.

  • The Amwell app or access to the web-based platform.

If you’re unable to use video, you can call for an audio-only (phone) visit as well. However, you may not be able to obtain a new prescription with an audio-only visit, depending on the state where you live.

Amwell’s Features and Benefits

Next, let’s review Amwell’s valuable features and benefits.

24/7 availability for urgent care

One of the standout features of Amwell is its 24/7 availability. You can access urgent care services anytime, even in the middle of the night or on a holiday. 

Range of specialists available

Doctor talking to patient on laptop by Tima Miroshnichenko
Source: Tima Miroshnichenko (Pexels)

You can choose from a variety of specialists at Amwell, including therapists, neurologists, dermatologists, and dietitians. This broad range of services ensures that you can find the right expert for your specific healthcare needs. 

Some examples of conditions Amwell’s urgent care doctors treat include:

  • Acute Bronchitis

                                      
  • Headache

                                   
  • Fever & Flu

                                    
  • Back pain

     
  • UTI   

                                                         
  • Respiratory Infection 

               
  • Sprains and strains   

                                                 
  • Diarrhea    

                                    
  • Exacerbations of chronic disease (asthma, diabetes)


103,000 providers conducted visits via Amwell in 2023.

Prescription services and management

Amwell doctors can prescribe medications and send them directly to your preferred pharmacy. This is particularly helpful to manage ongoing treatments and chronic conditions, and get your necessary medications fast. 

Note: A video visit is required by most states (not an audio-only visit) before Amwell can prescribe medication.

Integration with health insurance plans

Amwell works with several health insurance providers, making it easier for patients to get covered services. They also offer options for uninsured patients. Let’s dig into that a bit more, shall we?

Cost and Insurance Coverage

Understanding costs and insurance coverage is crucial when considering a telehealth service. This section discusses Amwell’s pricing.

Health insurance on paper

Amwell pricing 

The costs you pay for Amwell visits vary by visit type and insurance coverage:

  • Urgent Care: The cost starts at $69, unless your insurance co-pay is lower. 
  • Mental Health: Therapy sessions range from $99 to $110, depending on the therapist’s qualifications. 
  • Psychiatry: The initial visit for a psychiatric consultation is more expensive at $279. Follow-up visits with the same provider are $109 per visit.

Amwell works with many insurance companies, which can lower your costs. Before booking an appointment, check with your insurance provider. If you don’t have insurance, Amwell still offers competitive pricing.

Comparison with traditional in-person visits

Telehealth visits on Amwell are often more affordable than traditional in-person visits. The convenience of not having to travel and the ability to access care at any time makes it even more cost-effective.

Insurance plans accepted by Amwell

Amwell partners with various insurance companies, including Aetna, Blue Cross Blue Shield, UnitedHealthcare, and Anthem. Many insurance plans cover urgent care and mental health (behavioral health) services to reduce out-of-pocket costs. 

Over 100 million members have Amwell as a covered benefit. To confirm insurance coverage and pricing, check with your insurance provider before making an appointment.

For those without insurance, Amwell offers competitive pricing for its services. The platform ensures that everyone can access quality healthcare, regardless of their insurance status.

A user-friendly platform is essential for effective telehealth services. Let’s examine Amwell’s interface next.

User Experience and Interface

An easy-to-use interface* is essential for a telehealth platform, and Amwell fits the bill.

Black woman smiling at phone with glucose meter on arm

Easy account creation and setup

Creating an account on Amwell is quick and straightforward. The platform guides you through the process, and securely stores your information for future visits.

Navigation of the Amwell app and website

Both the Amwell app and website are designed with user experience (UX) in mind. The intuitive layout makes it easy to find doctors, schedule appointments, and access medical records.

Quality of video consultations

Amwell uses high-quality streaming video for consultations, ensuring clear communication between patients and doctors. This feature is crucial for accurate diagnoses and effective treatment plans.

Patient support and resources

Amwell offers robust patient support, including FAQs, live chat, and phone support. These resources help users navigate the platform and resolve any issues they may encounter.

Is it safe to use Amwell services over the internet? How does Amwell ensure patient data is protected? We answer these questions next. 

Privacy and Security Measures

Privacy and security are paramount in telehealth services. Here’s how Amwell addresses privacy and security concerns.

Doctor showing a patient an app in green

HIPAA compliance and data protection

Amwell is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA), which ensures patient information is securely handled and protected.

Secure messaging and file sharing

The platform uses encrypted messaging and secure file-sharing protocols to protect patient data during communication and consultations.

Patient data storage and access policies

Amwell stores patient data securely, and you can access your medical records anytime. This transparency helps build trust and ensures you have control over your health information.

To provide a balanced view, let’s consider the advantages and potential drawbacks of using Amwell.

Pros and Cons of Using Amwell

Understanding patient feedback can provide valuable insights into the effectiveness of a telehealth service. And like any service, Amwell has its advantages and potential drawbacks. 

Amwell has mixed reviews from users. Amwell offers competitive pricing and a wide range of services compared to other telehealth providers. 

While many praise the convenience and quality of care, others expressed dissatisfaction with customer service, appointment scheduling, and reliability. 

Here’s what people who’ve used Amwell had to say about their experience.

Amwell’s advantages

Amwell’s platform includes all the benefits of a telehealth platform: 

  • Convenience: Access healthcare from anywhere at any time from a user-friendly interface.

  • Range of Services: From urgent care to specialist consultations.

  • Cost-Effective: Often cheaper than in-person visits.

  • Insurance Integration: Works with many insurance providers.

J.D. Power has recognized Amwell for its high customer satisfaction for several years. Amwell ranked No. 1 in the J.D. Power 2020 U.S. Telehealth Satisfaction Study, and only dropped to third place in 2023 behind CVS (1st) and MDLive (2nd).

Potential drawbacks

Based on reviews from those who’ve used Amwell, there are a few issues you may encounter, such as:

Conclusion

Doctor showing something in hands to patient on laptop
Source: Tima Miroshnichenko (Pexels)

Amwell’s telehealth platform provides convenient, accessible, and cost-effective healthcare services. With its wide range of services, 24/7 availability, and integration with many insurance plans, it’s a solid option for those seeking virtual healthcare. However, like any telehealth service, there are areas for improvement. 

Whether you’re looking for urgent care, specialist consultations, or mental health services, Amwell provides a comprehensive solution that could meet your various healthcare needs. Consider your specific healthcare needs, the types of services you require, and your comfort level with virtual consultations when deciding if Amwell is right for you. 

* I offer UX copywriting and content design services.

More of the Best Telehealth Apps

References

Amwell. (n.d.). Trustpilot. Retrieved from https://www.trustpilot.com/review/amwell.com

Amwell for patients: How it works. (n.d.). Amwell. Retrieved from https://patients.amwell.com/how-it-works

Amwell for patients: Online doctor visits, 24/7. (n.d.). Amwell. Retrieved from https://patients.amwell.com

Amwell Ranked No. 1 in the J.D. Power 2020 U.S. Telehealth Satisfaction Survey. (2020). Amwell. Retrieved from 

https://business.amwell.com/about-us/news/press-releases/2020/amwell-ranked-no-1-in-the-j-d-power-2020-u-s-telehealth-satisfaction-study

Enabling hybrid care at scale. (n.d.). Amwell. Retrieved from https://business.amwell.com/

Mixed reviews for Amwell: Long Wait Times, Appointment Cancellations, and Billing Concerns. (n.d.). Kimola. Retrieved from https://kimola.com/reports/unlock-insights-with-amwell-customer-feedback-analysis-trustpilot-en-us-148604

Telehealth Mobile Apps: Preferred Channel for Virtual Care Delivery but Generational Difference Persits, J.D. Power Finds. (2023). J.D. Power. Retrieved from https://japan.jdpower.com/en/press-releases/2023_US_Telehealth_Satisfaction_Study

Best Telehealth Apps for Urgent Care: Quick Medical Help at Your Fingertips

Best Telehealth Apps for Urgent Care: Quick Medical Help at Your Fingertips

by Ree Health Tech Med Tech

Telehealth apps offer urgent care services right from the comfort of your home. In a recent Rock Health survey with 8,000 respondents, 76% said they used telehealth services in 2023 – a huge increase since the COVID-19 pandemic. 

Many digital health companies have taken advantage of this surge in popularity, each vying to provide the best experience. But which telehealth apps are best for urgent care? 

In this comprehensive guide, we’ll explore the best telehealth apps for urgent care, helping you understand what to look for in a telehealth app when you need medical attention fast.

Contents

What Makes a Great Telehealth App for Urgent Care?

Man holding a phone using a health app

When choosing a telehealth app for urgent care, be sure it has these must-have features (Shah, n.d.):

  • Easy Patient Registration: The app should allow quick and straightforward registration with minimal information required.

  • Patient Dashboard: A dashboard that provides a comprehensive view of medical history, current conditions, and treatment plans is crucial.

  • Doctor Catalog: The app should offer detailed profiles of healthcare providers, including their qualifications and specialties.

  • Appointment Management: Features like calendar integration and reminders help manage appointments efficiently.

  • E-Prescription: The ability to receive prescriptions electronically is a must-have. It helps doctors create and deliver prescriptions with fewer errors (Haleem et al., 2021).

  • Payment Gateway: Secure and straightforward payment options enhance user experience.

User-friendly interface

A user-friendly interface is vital for patients and healthcare providers. It should be easy to navigate, with clear instructions and intuitive design. This ensures that users can quickly find what they need, reducing frustration and improving overall satisfaction.

Board-certified healthcare providers

If the app connects you with board-certified healthcare providers, you’re almost guaranteed to get quality care.

Integration with insurance plans and pricing transparency

Check if the app works with with your insurance plan and shows the up front costs. This can help you avoid unexpected costs, and ensure you can use your insurance benefits effectively.

Privacy and security measures

Privacy and security are paramount when dealing with health information. Look for apps that comply with regulations like HIPAA and offer secure data handling practices.

Now that we’ve covered the essential components of a great telehealth app for urgent care, let’s take a closer look at some of the top-rated options.

Top-Rated Telehealth Apps for Urgent Care

1. Doctor on Demand

Patient using Doctor on Demand app
Source: Doctor on Demand

Doctor on Demand offers a wide range of services, including urgent care, mental health, and preventive care. It’s available on iOS, Android, and web platforms.

Key Features:

  • 24/7 access to board-certified doctors
  • Mental health services
  • Prescription refills
  • Integration with major insurance plans

ProsCons
24/7 availabilityHigher cost without insurance
Accepts MedicareLimited specialty care
User-friendly interface

Use Cases:

  • Treating common conditions like urinary tract infections (UTIs), viruses, and sinus infections
  • Managing mental health issues

To learn more, visit:

Doctor on Demand

2. MDLive

Doctor onscreen with patient - MDLive app
Source: MDLive

MDLive provides urgent care, primary care, and mental health services. It’s known for its comprehensive mental health offerings and user-friendly platform.

Key Features:

  • 24/7 urgent care
  • Mental health services
  • Prescription services
  • Insurance integration

ProsCons
Wide range of servicesHigher cost for uninsured
Insurance acceptedLimited availability in some regions
Easy to use

Use Cases:

  • Urgent care for common ailments
  • Ongoing mental health support

To learn more, visit:

MDLive

3. PlushCare

Doctor onscreen - PlushCare app
Source: PlushCare

PlushCare offers primary, urgent, and mental health care. It stands out for its disaster relief programs and specific health services.

Key Features:

  • Primary and urgent care
  • Mental health services
  • Disaster relief programs
  • Subscription-based model

ProsCons
Comprehensive careSubscription required
Disaster relief servicesHigher initial visit cost
Insurance integration

Use Cases:

  • Regular primary care visits
  • Urgent care needs
  • Mental health consultations

To learn more, visit:

PlushCare

4. Sesame Care

Doctor onscreen - Sesame Care app
Source: Sesame Care

Sesame Care is known for its affordability and transparency. It offers a variety of services, including urgent care, primary care, and mental health.

Key Features:

  • Affordable pricing
  • Transparent doctor profiles
  • Wide range of services
  • Membership options

ProsCons
AffordableLimited insurance integration
Transparent pricing
Membership benefits

Use Cases:

  • Affordable urgent care visits
  • Primary care consultations

To learn more, visit:

Sesame Care

5. Teladoc

Teladoc statistic: Over 50% of chronic care services live in underserved areas

Source: Sesame Care on Linkedin

Founded in 2002, Teladoc is a pioneer in telehealth. Their app and online portal provide a wide range of healthcare services, including urgent care, mental health support, and chronic condition management. 

Key Features:

  • No-pay service for eligible patients
  • Prescription services
  • Simple consultation process

ProsCons
24/7 availabilityHigher cost without insurance
Wide range of servicesLimited availability in some regions
User-friendly interface

Use Cases:

  • Treating common conditions like the flu, allergies, and sinus infections
  • Ongoing mental health support with the same specialist
  • Dermatology consultations for skin issues

To learn more, visit:

Teladoc

How to Choose the Right Telehealth App for Your Needs

Before you picking a telehealth app for urgent care, consider the following factors.

Decide on your specific urgent care requirements

Consider what you need from a telehealth app. Are you looking for general urgent care, mental health support, or primary care services? 

Identifying your needs will help narrow down your options. It’s also worth checking whether you’d be better served with in-person urgent care.

Compare app features and services

Compare the features and services of different apps. Look for those that offer the specific services you need, such as 24/7 access, mental health support, or prescription refills.

Consider cost and insurance coverage

Check if the app integrates with your insurance plan and understand the costs involved. Some apps offer subscription models that can save money in the long run.

Review provider qualifications and availability

Ensure the app connects you with board-certified providers. Also, check the availability of providers to ensure you can get an appointment when you need it.

Read user reviews and testimonials

User reviews and testimonials can provide valuable insights into the app’s performance and user experience. Look for apps with high ratings and positive feedback.

Once you’ve chosen the appropriate telehealth app, get familiar with it so you’re ready when you or your family have urgent care needs. 

Tips to prepare for a virtual doctor visit

Conclusion

Telehealth apps give us greater access to urgent care, providing quick, convenient, and high-quality medical attention when we need it most. Whether you’re dealing with a sudden illness, need a quick consultation, or require ongoing care, these top telehealth apps for urgent care are ready to connect you with qualified professionals.

When you choose the right app for your needs, expert healthcare is always just a few taps away. Don’t wait until an emergency strikes – explore these apps today and be prepared for whatever health concerns tomorrow may bring.

References

Haleem, A., Javaid, M., Singh, R. P., & Suman, R. (2021). Telemedicine for healthcare: Capabilities, features, barriers, and applications. Sensors International; 2, 100117. doi.org/10.1016/j.sintl.2021.100117

Knowles, M., Krasniansky, A., Nagappan, A., Zweig, M. & Kaganoff, S. (2024). The new era of consumer engagement: Insights from Rock Health’s ninth annual Consumer Adoption Survey. Rock Health. Retrieved from https://rockhealth.com/insights/the-new-era-of-consumer-engagement-insights-from-rock-healths-ninth-annual-consumer-adoption-survey/

Samee, A. S. (n.d.) 16 Must-Have Telemedicine App Features for a Better Experience. Folio3. Retrieved from https://digitalhealth.folio3.com/blog/telemedicine-app-features/

Shah, R. (n.d.). Must-Have Healthcare Software Features in Your Telemedicine App.” OSP Labs. Retrieved from https://www.osplabs.com/insights/10-must-have-features-in-your-telemedicine-app/

Top 10 Best AI Health Apps

Top 10 Best AI Health Apps

by Ree AI Health Tech

In today’s fast-paced world, staying on top of your health can be a challenge. Why not use your smartphone as your personal health assistant? Whether you’re looking to manage a chronic disease or simply keep track of your fitness goals, there’s an artificial intelligence (AI) health app for that. 

44% of smartphone users have at least one health app installed (Beckham, 2024) and use it to track and analyze their well-being. Let’s explore the top 10 best AI health apps changing the game in personal wellness management, and how to decide which one’s best for you.

Contents

What Are AI Health Monitoring Apps?

Menstruation app tracker

AI health apps are more than just fancy gadgets. They leverage machine learning (ML) algorithms to analyze data from various sources, such as wearable devices, medical history, and biometric data. 

Benefits of Using AI for Health-Tracking

Woman standing by window looking at phone

Why should you consider using an AI health app? Smartphones and smartwatches can keep track of your health using AI to analyze your health data and monitor everything from your heart rate to your sleep patterns, helping you stay on top of your health. A few more compelling reasons include access to:

An AI health app can track your physical activity, monitor your heart rate, and even analyze your sleep patterns. This info can help you understand your overall health better and make informed decisions.

With so many options available, it’s important to know what features make a great AI health app.

What to Look for in Health Apps

Medicine reminder on tablet

When choosing an AI health app, it’s essential to know what features to look for. Here are some must-have features:

  • Activity Tracking: Monitor your daily physical activity, including steps taken, calories burned, and workout intensity.
  • Heart Rate Monitoring: Keep track of your heart rate during different activities and rest periods.
  • Sleep Tracking: Analyze your sleep patterns to improve your sleep quality.
  • Nutrition Tracking: Log your meals and monitor your calorie intake.
  • Symptom Checker: Identify potential health issues based on your symptoms.
  • Medication Reminders: Get reminders to take your medications on time.
  • Data Privacy: Ensure your health data is secure and private.
  • User-Friendly Interface: Easy to navigate and use, even for non-tech-savvy users.

These features can help you manage your health more effectively and make the app a valuable tool in your daily life.

Now that we know what to look for, let’s explore some of the top AI health apps on the market.

Our Picks: The 10 Best AI Health Apps

1. MyFitnessPal

MyFitnessPal app

MyFitnessPal, developed by Under Armour, is a health app that focuses on nutrition and fitness tracking. It helps users log their meals, track their calorie intake, and monitor their physical activity.

Key Features:

  • Calorie counter
  • Nutrition tracking
  • Exercise tracking
  • Integration with other fitness apps and devices

ProsCons
Extensive food databaseAds in the free version
User-friendly interfaceSome features require a premium subscription

Use Case 

Ideal for individuals looking to manage their diet and fitness goals.

MyFitnessPal

2. Fitbit

Fitbit smartwatch

Fitbit, now owned by Google, is a well-known name in the fitness tracking industry. The app works with Fitbit wearable devices to monitor various health metrics.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Sleep analysis
  • Personalized health insights

ProsCons
Comprehensive health-trackingRequires a Fitbit device
User-friendly interfaceSome features require a premium subscription

Use Case 

Suitable for fitness enthusiasts who want a detailed analysis of their health metrics.

Fitbit

3. Headspace

Headspace

Headspace is a mental health app that focuses on meditation and mindfulness. It helps users manage stress, improve sleep, and enhance overall well-being.

Key Features:

  • Guided meditation sessions
  • Sleep sounds and bedtime stories
  • Stress management tools
  • Personalized recommendations

ProsCons
High-quality content Subscription required for full access
User-friendly interfaceLimited free content

Use Case 

Great for individuals looking to improve their mental health and reduce stress.

Headspace

4. Apple Health

Apple Health app

Apple Health is a built-in app for iOS devices that consolidates health data from various sources. It provides a deep overview of your health metrics.

Key Features:

  • Activity and exercise tracking
  • Heart rate monitoring
  • Sleep analysis
  • Integration with third-party apps

ProsCons
Integrates with multiple devicesOnly available on iOS
Comprehensive health dataLimited customization options

Use Case 

Perfect for iPhone users who want a centralized health-tracking solution.

Apple Health

5. Samsung Health

Samsung Health

Samsung Health is a versatile health app available for Android and iOS devices. It tracks various health metrics and offers personalized health insights.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Sleep analysis
  • Stress management tools

ProsCons
Wide range of featuresSome features require Samsung devices
User-friendly interfaceAds in the free version

Use Case 

Ideal for Samsung device users looking for a detailed health-tracking app.

Samsung Health

6. Garmin Connect

Garmin Connect works with Garmin wearable devices to provide detailed health and fitness tracking. It shows data about your physical activity, sleep, and more.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Sleep analysis
  • Workout planner

ProsCons
Detailed health insightsRequires a Garmin device
CustomizableSome features are complex

Use Case 

Best for athletes and fitness enthusiasts using Garmin devices.

Garmin Connect

7. Oura

Oura Ring app

Oura is the health app that comes with the Oura Ring to track various health metrics, including sleep, activity, and readiness.

Key Features:

  • Sleep tracking
  • Activity tracking
  • Readiness score
  • Personalized insights

ProsCons
Accurate sleep trackingExpensive
Comprehensive health dataRequires the Oura Ring

Use Case 

Suitable for individuals focused on improving their sleep and overall health.

Oura

8. Google Fit

Google Fit app

Google Fit is a health app developed by Google that tracks your physical activity and provides personalized health insights.

Key Features:

  • Activity tracking
  • Heart rate monitoring
  • Integration with other fitness apps
  • Personalized goals

ProsCons
Free to useLimited advanced features
Works with multiple devicesBasic interface

Use Case 

Ideal for Android users looking for a free health-tracking solution.

Google Fit

9. Noom

Noom Linkedin post

Noom is a health app that focuses on weight loss and healthy living through behavioral science. It offers personalized coaching and meal tracking.

Key Features:

  • Calorie counter
  • Nutrition tracking
  • Personalized coaching
  • Behavioral insights

ProsCons
Personalized approachSubscription required
Effective weight loss programTime-consuming

Use Case 

Great for individuals looking to lose weight and adopt healthier habits.

Noom

10. Flo

Flo app

Flo is an app designed for women’s health. It tracks menstrual cycles and ovulation, and offers personalized health insights.

Key Features:

  • Menstrual cycle tracking
  • Ovulation prediction
  • Health insights
  • Symptom checker

ProsCons
Comprehensive women’s health-trackingSome features require a subscription
User-friendly interfaceAds in the free version

Use Case 

Ideal for women looking to track their menstrual health and fertility.

Flo

With all these great options, how do you pick the right one for you? Next we’ll look at some tips to help you decide.

How to Choose the Right App for Your Needs

Person touching their fitness watch

Choosing the right AI health app can be overwhelming with so many options available. Here are some tips to help you make the right choice:

  • Determine Your Needs: Determine what health metrics you want to track and what features are most important to you.
  • Check Compatibility: Ensure the app is compatible with your devices and other health apps you use.
  • Read Reviews: Look for user reviews and ratings to get an idea of the app’s performance and reliability.
  • Consider Privacy: Make sure the app has robust privacy and security measures to protect your data.
  • Try Free Versions: Many apps offer free versions or trials. Test them out before committing to a subscription.

By considering these factors, you can find an app that meets your health-tracking needs and fits seamlessly into your lifestyle.

While these apps can be incredibly helpful, it’s crucial to consider how they handle your personal information.

Privacy and Security Considerations

A running app on phone with sneakers

When it comes to health apps, privacy and security are paramount. Here are some key considerations (ERTech, 2023):

  • Data Encryption: Ensure the app uses encryption to protect your data during transmission and storage.
  • Secure Authentication: Look for apps that offer multi-factor authentication to verify your identity.
  • Clear Privacy Policies: The app should have a transparent privacy policy that is easy to understand.
  • Data Sharing: Be cautious of apps that share your data with third parties, especially for advertising purposes.

A study in the British Medical Journal found that many health apps have serious privacy issues, including a lack of transparency in their privacy policies (Grundy et al., 2019). It’s crucial to choose apps that prioritize your data privacy and security.

As exciting as current AI health apps are, the future holds even more promise. Let’s take a look at what’s coming.

The Future of AI in Health Monitoring

fitness watch closeup

The future of AI in health monitoring looks promising. Here are some trends to watch:

  • Advanced Predictive Analysis: AI will become better at predicting health issues before they occur, leading to more proactive healthcare.
  • Integration with Telemedicine: AI health apps will work more seamlessly with telemedicine services, providing a well-rounded healthcare solution.
  • Personalized Healthcare: AI will continue to offer more personal tips tailored to individual needs and preferences.
  • Improved Data Privacy: As privacy concerns grow, AI health apps will adopt more advanced privacy-preserving techniques, such as federated learning and differential privacy (Yadav et al., 2023).

Conclusion

AI health monitoring apps are powerful tools that put wellness management at your fingertips. From tracking your sleep patterns to monitoring your heart rate, these smart applications offer personalized insights to help you make informed decisions about your health. 

Remember, while these apps are incredibly useful, they’re not a replacement for professional medical advice. Use them as a complement to regular check-ups and always consult with your healthcare provider for serious concerns. By choosing the right app and prioritizing privacy and security, you can take control of your health and well-being. 

References

Beckman, J. (2024). 30 Amazing Mobile Health Technology Statistics. Tech Report. Retrieved from https://techreport.com/statistics/software-web/mobile-healthcare-technology-statistics/

Best Practices for Healthcare Privacy in Mobile Apps. ERTech. Retrieved from https://www.ertech.io/blog/best-practices-for-healthcare-privacy-in-mobile-apps

Grundy, Q., Chiu, K., Held, F., Continella, A., Bero, L., & Holz, R. (2019). Data sharing practices of medicines related apps and the mobile ecosystem: Traffic, content, and network analysis. BMJ, 364, l920. doi.org/10.1136/bmj.l920

Yadav, N., Pandey, S., Gupta, A., Dudani, P., Gupta, S., & Rangarajan, K. Data Privacy in Healthcare: In the Era of Artificial Intelligence. Indian Dermatology Online Journal, 14(6), 788-792. doi.org/10.4103/idoj.idoj_543_23

AI Health Chatbots for Patient Engagement

AI Health Chatbots for Patient Engagement

by Ree AI Health Tech

Have you ever wished you could get instant medical advice without waiting for a doctor’s appointment? Or maybe you’ve found yourself wondering about a symptom in the middle of the night? Well, you’re not alone, and that’s where AI health chatbots come in. 

The market segment for chatbots is expected to grow from $196 million in 2022 to approximately $1.2 billion by 2032 (Clark & Bailey, 2024). These digital health assistants are changing the game in healthcare, offering support and information around the clock. But what exactly are they, and how do they work? 

Contents

What Are AI Health Chatbots?

AI health chatbots are smart computer programs that help patients with health-related information and support. These virtual health assistants use advanced technologies like natural language processing (NLP) and machine learning (ML). NLP and ML allows them to understand context and emotions in conversations, and respond to user queries in a human-like manner (Karlović, 2024).

Think of the virtual health assistant as your personal health companion to (Laranjo et al., 2018):

  • Answer basic health questions
  • Provide information about symptoms and conditions
  • Offer medication reminders
  • Guide you through simple diagnostic processes

Some popular AI health chatbots include:

Now that we understand the concept of AI health chatbots, let’s explore the various advantages they bring to healthcare.

Benefits of AI Health Chatbots

AI health chatbots have several advantages for both patients and healthcare providers. 

24/7 availability

One of the most significant advantages of AI health chatbots is their round-the-clock availability. Have a health concern at 2 AM? Your chatbot is there to help, providing instant support when you need it. 

Cost reduction

Chatbots are mostly free for patients. Some apps are covered by insurance when prescribed by a health provider (Clark & Bailey, 2024).

By handling routine inquiries and preliminary assessments, chatbots can significantly reduce healthcare costs, especially when the patient does not have to see a health provider in person. They free up health providers for more complex tasks, leading to more efficient resource allocation.

For example, GlaxoSmithKline launched 16 virtual assistants within 10 months, resulting in improved customer satisfaction and employee productivity (Winchurch, 2020).

Improved patient engagement and satisfaction

Chatbots make it easier for patients to engage with their health–even for older adults (Clark & Bailey, 2024). They provide a low-barrier way to ask questions and learn about health topics, improving overall health literacy (Bickmore et al., 2016). They’re also easier to use than a traditional patient portal or telehealth system, which saves time.

Faster triage 

In an emergency, every second counts. AI chatbots can quickly assess symptoms and help determine the urgency of a situation, potentially saving lives by ensuring rapid response to critical cases (Razzaki et al., 2018).

The benefits we’ve discussed here come from a range of key features that AI health chatbots offer. Let’s take a closer look at these capabilities.

Key Features of AI Chatbots in Healthcare

AI health chatbots come packed with features designed to support various aspects of healthcare. Some of the uses of health chatbots include (Clark & Bailey, 2024):

  • Physical wellbeing
  • Chronic conditions
  • Mental health
  • Substance use disorders
  • Pregnancy 
  • Sexual health
  • Public health

Let’s discuss some of the use cases and applications for AI health chatbots.

Appointment scheduling

AI chatbots can manage appointments, allowing patients to easily book, reschedule, or cancel appointments without human intervention. It’s usually easier than doing so in a patient portal.

Symptom checking and preliminary diagnosis

Many chatbots offer an online symptom checker. You input your symptoms, and the chatbot asks follow-up questions to provide a preliminary assessment. While this doesn’t replace a doctor’s diagnosis, it can help you decide if you need to seek immediate medical attention (Semigran et al., 2015).

Medication reminders and management

Pink pill box

Forget to take your pills? AI chatbots can send timely reminders, helping you stay on top of your medication schedule. Some even track your medication history and can alert you to potential drug interactions (Brar Prayaga et al., 2019).

Post-op care and chronic disease management

After an operation or minor surgery, a chatbot can guide the patient through the recovery process at any time, day or night. It can also answer questions about symptoms and concerns related to a chronic illness (ScienceSoft, n.d.). 

Mental health support 

AI chatbots are increasingly being used to provide mental health support. They can offer coping strategies, mood tracking, and even cognitive behavioral therapy exercises. While they don’t replace professional help, they can be a valuable first line of support (Fitzpatrick et al., 2017).

Health tracking and personalized recommendations 

Woman checking iphone with Apple watch

AI chatbots can track your health data over time by integrating with wearable devices and apps. They can then provide personalized health recommendations based on your activity levels, sleep patterns, and other health metrics (Stein & Brooks, 2017).

Healthcare systems can successfully implement AI chatbots by following a careful approach, as we’ll discuss next.

How to Integrate AI Chatbots in Healthcare Systems

Hand holding phone with AI health chatbot conversation

Integrating AI health chatbots into existing healthcare systems requires careful planning and execution. Here’s a roadmap for successful implementation (Palanica et al., 2019 & Nadarzynski et al., 2019):

  1. Assess Needs and Set Goals: Before implementing a chatbot, healthcare providers should clearly define what they hope to achieve. Is the goal to reduce wait times, improve patient engagement, or streamline triage processes?
  1. Choose the Right Solution: Not all chatbots are created equal. Select a solution that aligns with your goals and integrates well with your existing systems.
  1. Ensure Data Security: Implement robust security measures to protect patient data. This includes encryption, secure authentication processes, and regular security audits.
  1. Train Healthcare Providers: It’s crucial to train your staff on how to work alongside these AI systems. They should understand the chatbot’s capabilities and limitations.
  1. Educate Patients: Clear communication with patients about the role and capabilities of the chatbot is essential. Set realistic expectations and provide guidance on how to use the system effectively.
  1. Start Small and Scale: Begin with a pilot program, gather feedback, and make improvements before rolling out the chatbot more broadly.
  1. Continuous Monitoring and Improvement: Regularly assess the chatbot’s performance. Are patients finding it helpful? Are there common issues or misunderstandings? Use this data to continually refine and improve the system.
  1. Measure Impact: Track key performance indicators (KPIs) to measure the impact of the chatbot. This might include metrics like patient satisfaction scores, reduction in wait times, or cost savings.

While AI health chatbots offer impressive features and benefits, it’s important to acknowledge and address the challenges that come with using them in healthcare.

Addressing Concerns and Limitations of AI Health Chatbots

While AI health chatbots offer numerous benefits, they also come with their fair share of challenges and limitations. It’s important to be aware of these as we continue to integrate these technologies into our healthcare systems.

Accuracy concerns 

One of the primary concerns with AI health chatbots is the potential for misdiagnosis. While these systems are becoming increasingly sophisticated, they’re not infallible. A chatbot might misinterpret symptoms or fail to consider important contextual information that a human doctor would catch (Fraser et al., 2018).

Another reason chatbots could share inaccurate information is that AI health chatbots use fixed datasets, which may not include the latest medical info. Unlike doctors who can access current data, chatbots might give outdated advice on health topics (Clark & Bailey, 2024).

Data privacy and security 

Hacker in a red hoodie

Healthcare data is highly sensitive, and the use of AI chatbots raises important questions about data privacy. How is patient data stored and protected? Who has access to the information shared with these chatbots? These are critical issues that need to be addressed to ensure patient trust and comply with regulations like HIPAA (Luxton, 2019).

Federated learning is a new way to train AI models that keeps data private. It lets different groups work together on an AI model without sharing their actual data. Instead, each group trains the model on their own computers using their own data. They only share updates to the model, not the data itself. Hospitals and researchers can team up to create better AI models while keeping patient information safe and private (Sun & Zhou, 2023). 

Ethical considerations 

The use of AI in healthcare raises several ethical questions. For instance, how do we ensure that these systems don’t perpetuate biases in healthcare? There’s also the question of accountability – who’s responsible if a chatbot provides incorrect advice that leads to harm (Vayena et al., 2018)?

Bias in AI Algorithms

Illustration of a smiling chatbot

AI chatbots in healthcare raise concerns about bias and fairness. If the data used to train these chatbots isn’t diverse or has built-in biases, the chatbots might make unfair decisions. This could lead to some groups getting worse healthcare.

Bias can come from many sources, like choosing the wrong data features or having unbalanced data. Sometimes, chatbots might learn the training data too well and can’t handle new situations.

To fix these problems, we need to be aware of possible biases, work to prevent them, and keep checking chatbots after they’re in use. This helps ensure AI chatbots benefit everyone equally in healthcare (Sun & Zhou, 2023). 

Integration challenges 

Implementing AI chatbots into existing healthcare systems isn’t always straightforward. There can be technical challenges in integrating chatbots with electronic health records (EHRs) and other healthcare IT systems. Ensuring seamless data flow while maintaining security is a complex task (Miner et al., 2020).

Patient trust 

Building and maintaining patient trust is crucial for the success of AI health chatbots. Some patients may be hesitant to share personal health information with a machine, preferring the human touch of traditional healthcare interactions.

Trustworthy AI (TAI) helps explain how AI chatbots work, balancing complex math with user-friendly results. It’s important for building trust in AI systems. While progress has been made, more work is needed to make AI chatbots more transparent and trustworthy (Sun & Zhou, 2023).

Doctors and nurses do more than diagnose–they offer comfort and build trust with patients. AI chatbots can’t replace this human touch or handle complex medical issues that need deep expertise.

It’s not all doom and gloom! Exciting trends are shaping the future of AI health chatbot technology.

AI chatbots are useful medical tools, especially where healthcare access is limited. The combo of AI efficiency and human empathy can improve healthcare. The future likely involves doctors handling complex cases and emotional care, with chatbots supporting them, depending on tech advances, acceptance, and regulations (Altamimi et al., 2023). Here are some exciting trends to watch.

Advanced NLP 

Future chatbots will likely have an even better understanding of context and nuance in language. They might be able to detect subtle cues in a patient’s language that could indicate underlying health issues.

Integration with IoT and wearables 

man checking fitness watch with cell phone

As the Internet of Things (IoT) expands in healthcare, chatbots will likely become more integrated with wearable devices and smart home technology. Imagine a chatbot that can access real-time data from your smartwatch to provide more accurate health advice.

Personalized medicine 

AI chatbots could play a crucial role in the move towards personalized medicine. By analyzing vast amounts of patient data, they could help tailor treatment plans to individual genetic profiles and lifestyle factors.

Enhanced diagnostic capabilities 

While current chatbots are limited to preliminary assessments, future versions might have more advanced diagnostic capabilities. They could potentially analyze images or audio recordings to aid in diagnosis.

Support for clinical trials 

AI chatbots could streamline the process of clinical trials by helping to recruit suitable participants, monitor adherence to trial protocols, and collect data.

Conclusion

AI health chatbots are making healthcare easier to access, more personal, and more efficient. They offer 24/7 support, lower costs, and get patients more involved in their health. But there are still issues to solve, like making sure they’re accurate, keeping data private, and fitting them into current healthcare systems.

As tech improves, these chatbots will get smarter and play a bigger role in healthcare. It’s important for everyone – doctors and patients – to keep up with these changes.

Whether you work in healthcare or you’re just curious, now’s the time to try out these chatbots. By staying informed, we can use technology to make healthcare better, without losing the human connection.

Have you used AI health chatbots before? What are your thoughts on them? 

References

AI-Powered Chatbots for Healthcare. (n.d.) ScienceSoft. Retrieved from https://www.scnsoft.com/healthcare/chatbots

Altamimi, I., Altamimi, A., Alhumimidi, A. S., Altamimi, A., & Temsah, H. (2023). Artificial Intelligence (AI) Chatbots in Medicine: A Supplement, Not a Substitute. Cureus, 15(6). doi.org/10.7759/cureus.40922

Bickmore, T. W., Utami, D., Matsuyama, R., & Paasche-Orlow, M. K. (2016). Improving access to online health information with conversational agents: a randomized controlled experiment. Journal of Medical Internet Research, 18(1), e1.

Brar Prayaga, R., Jeong, E. W., Feger, E., Noble, H. K., Kmiec, M., & Prayaga, R. S. (2019). Improving refill adherence in Medicare patients with tailored and interactive mobile text messaging: pilot study. JMIR mHealth and uHealth, 7(1), e11429.

Clark, M. & Bailey, S. (2024). Chatbots in Health Care: Connecting Patients to Information. CADTH Horizon Scans. Canadian Agency for Drugs and Technologies in Health. Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK602381/

Fitzpatrick, K. K., Darcy, A., & Vierhile, M. (2017). Delivering cognitive behavior therapy to young adults with symptoms of depression and anxiety using a fully automated conversational agent (Woebot): a randomized controlled trial. JMIR Mental Health, 4(2), e19.

Fraser, H., Coiera, E., & Wong, D. (2018). Safety of patient-facing digital symptom checkers. The Lancet, 392(10161), 2263-2264.

Karlović, M. (2024). 14 ways chatbots can elevate the healthcare experience. Infobip. Retrieved from https://www.infobip.com/blog/healthcare-ai-chatbot-examples

Laranjo, L., Dunn, A. G., Tong, H. L., Kocaballi, A. B., Chen, J., Bashir, R., … & Coiera, E. (2018). Conversational agents in healthcare: a systematic review. Journal of the American Medical Informatics Association, 25(9), 1248-1258.

Luxton, D. D. (2019). Ethical implications of conversational agents in global public health. Bulletin of the World Health Organization, 97(4), 254.

Miner, A. S., Laranjo, L., & Kocaballi, A. B. (2020). Chatbots in the fight against the COVID-19 pandemic. NPJ Digital Medicine, 3(1), 1-4.

Nadarzynski, T., Miles, O., Cowie, A., & Ridge, D. (2019). Acceptability of artificial intelligence (AI)-led chatbot services in healthcare: A mixed-methods study. Digital Health, 5, 2055207619871808.

Palanica, A., Flaschner, P., Thommandram, A., Li, M., & Fossat, Y. (2019). Physicians’ Perceptions of Chatbots in Health Care: Cross-Sectional Web-Based Survey. Journal of Medical Internet Research, 21(4), e12887.

Razzaki, S., Baker, A., Perov, Y., Middleton, K., Baxter, J., Mullarkey, D., … & Majeed, A. (2018). A comparative study of artificial intelligence and human doctors for the purpose of triage and diagnosis. arXiv preprint arXiv:1806.10698.

Semigran, H. L., Linder, J. A., Gidengil, C., & Mehrotra, A. (2015). Evaluation of symptom checkers for self diagnosis and triage: audit study. BMJ, 351, h3480.

Stein, N., & Brooks, K. (2017). A fully automated conversational artificial intelligence for weight loss: longitudinal observational study among overweight and obese adults. JMIR Diabetes, 2(2), e28.

Sun, G., & Zhou, H. (2023). AI in healthcare: Navigating opportunities and challenges in digital communication. Frontiers in Digital Health, 5. doi.org/10.3389/fdgth.2023.1291132

Vayena, E., Blasimme, A., & Cohen, I. G. (2018). Machine learning in medicine: Addressing ethical challenges. PLoS Medicine, 15(11), e1002689.

Winchurch, E. (2020). How GlaxoSmithKline launched 16 virtual assistants in 10 months with watsonx Assistant. IBM. Retrieved from https://www.ibm.com/products/watsonx-assistant/healthcare